St Matthews Imports

I have used St Matthews Imports for 17 years. Entirely honest, knowledgeable and careful. They’re not the cheapest in town but they offer very good value for money. Nice people and decent waiting room for things like oil changes.

I have had to use St. Matthews Imports Collision Repair twice in one year! The first was my backing into a concrete base of a light post and smashing in my rear bumper resulting in a new rear lift gate and bumper. The second accident I was rear ended and had rear bumper damage again so, again, SMI replaced my bumper. In both incidents, my car was returned in beautiful condition, The body shop work is meticulous and professional and I will only use St. Matthews Imports for any body work on my car in the future. The staff is great and they keep me informed about the progress of my car. They are the best!

Always great service! I highly recommend them I have used them for years and they always do what they say they are going to do.

I went in for bumper repair on my Mercedes. They did a quality job. They also got the work done in the time they promised. Happy with the service and work.

Not very car knowledgeable so I’ll just write what happened.
Took my BMW in for a brake check and oil change. Got a call a couple hours later from Kenny Hart saying that the rotors and brake pads needed replaced. Front for brake pad, 2 brake rotors and brake sensor and labor was 488 dollars. Back was 448 for the same. Also there was a brake fluid flush which cost 82 dollars 70 of which was labor. Seems high, possibly standard.
In addition he said the front radius arms were worn and suggested replacing them. This was 570 dollars for both front ones and labor.
Also he suggested replacing the transmission pan and gasket and connector. These were 650 dollars including labor.
He also said my tires were worn but I said I would get those done somewhere else.
I got an email from him to list all these items before agreeing to do them so I could Google a bit before agreeing and look over the total costs.
Absent from the email was an air filter replacement, cabin air filter replacement, gear oil replacement front and back, and a wheel alignment. He said the wheel alignment was necessary because of the arm radius and the air filter was filthy, which may be the case. These things were also not mentioned as problems when I initially talked to him on the phone. I showed him the email and told him he never said anything but he didn’t really make much effort to change the price or anything.
Ended up dropping the car off at about 8am and it was done the next day around 2pm. Said they would wash it and vacuum, looks washed but less sure about vacuuming. Not too concerned with length of time, obviously want them to do everything right and for that much work and labor cost it should probably take a while.
Overall was just under 1400 for parts and just under 1400 for labor for just under 2800 bucks for everything.
Experience overall was decent. People I worked with were friendly enough and I never got the impression they were taking advantage of me. I’m no car expert so no clue if any of these things were overpriced or unnecessary or anything like that.