Visionworks Doctors of Optometry

Vision works is where I go too get my prescription glasses with eye exams & they’re professional had no problems getting my new glasses this morning no complaints getting my new glasses this morning my new reading glasses are prefect for now until the first of the year the location is on Dutchman’s lane off of canons lane exit off of 64 east bound I would recommend too anyone getting new Eyewear from them.

First, let me say that I liked the optometrist I saw. He was helpful, knowledgeable, and generally friendly.
Ok, now that that is out of the way, why does this place get one star? Because the staff running the place appear to be fundamentally dishonest. First, I called in for an appointment and arranged to come in at 10:30 in the morning. Well showing up it became quickly apparent that they do walk-​ins and that my «appointment’ pretty much didn’t count for squat. I spent over an hour and a half waiting (i.e. it was noon) before the doctor would see me.
Maybe you think that’s not so bad? When I finished my appointment they tried a hard sell to get me to buy glasses even though I wanted to come back with my girlfriend. Specifically, they told me that if I didn’t use my vision benefits right there and then I would lose them from the year. I told them that didn’t sound right as I have been getting glasses since I was ten and never have I lost benefits for not purchasing on the day of my exam. They insisted. It was only once I started to dial up my insurance company that they magically (and quickly) found a way for me to use my benefits on another day. I will be using another provider given their general issues with honesty.
Honestly, skip these people. I know this review probably won’t make much of a difference as their clientele did not seem like the internet/​yelp bunch (read: low class) but if it makes one person think about giving them their business I will feel like I’ve done them a great service.
Edit 06/​17/​2015:
Just found out they doubled billed me and the insurance company for my contact fitting. This furthers my concerns about this companies honesty.