Hobby Express

First time stopping in I was surprised how great the store looked and I had to take a step back and try to take it all in. Everything was great at first when I walked in and the first Salesman was nice and he greeted me, but he got a little busy and began helping out other customers. The first salesman was a little older and friendly. There was also another salesman that was a little younger and he looked newer to the business and he was also very friendly but only at first. I asked him questions and he was very knowledgeable but I kind of got the feeling that he didn’t want to help me after I told him I wasn’t looking to spend $ 300 on one of the slash trucks. After that everything kind of went downhill he answered the phone and took a long time on the phone and waited on other customers but completely ignored me when I was ready to pay. His boss, the first salesman, had to remind him that I was waiting for him to help me out with a few questions I had. Once he finally got to me it seemed like he didn’t want to help me because I wasn’t spending enough money like the rest of the customers in the store spending a little more than $ 1000 on one transaction. It was my first time being at the store and I really didn’t like my overall experience and I Don’t think I will go back because not only did I drive from 30 miles out of my way to go to this place but after my mere $ 90 transaction I was once again ignored afterwards. I said thanks to the salesman and told them to have a good day and I was ignored. I think the only time I will go back is if I have no other choice. I also work in sales and I would never ever treat a customer in that way. It’s unfortunate but I just wanted to give my honest opinion about this place so that hopefully no one else is treated that way.

Very impressive. This is NOT a Hobby Town USA wanna be. Way better. They are high end RC with a connection to entry-​level users. Owners are comfortable talking to a new user wanting an entry level RC to the latest and most expensive aerial drones. When you want opinion or need help, this should be your first stop in Cincinnati.
Great place!

This is a fantastic hobby shop for remote control everything. I am starting to become interested in quadcopters. I have been to the other few local shops and nothing else compares in terms of inventory, price, and personal pride in their store.
When it is time for me to drop some serious change on a quad, without a doubt this is where I am headed.
Relative to other shops and online stores, their prices are very fair.