Back On the Rack

Back on the rack is a consignment store that sells mostly children’s clothes, toys, infant items and accessories. They also sell used women’s clothing, shoes, purses, handmade bows and some new items. I decided to write a review after giving them two chances. Months ago, I went there to consign gently used toys, games and girl’s clothing. (You can get a percentage of sales of your items for store credit or receive a lesser cash payment once things sell.) I dropped off brand name items (like Gap and Old Navy), several of which were new with tags. I am convinced I should have received some money since I gave them three giant containers of items to sell. For goodness sake, some clothes were never worn and some were new with tags and the toys were in great shape! Anyway, when I went in a second time to drop off more items I asked if I had any money balance or store credit with them and they said no. Really? Not even $ 1 out of all the stuff I brought in? The store clerk said that it was a tough winter. I just don’t believe her. Looking around I saw none of the items that I left there. I was uneasy about this, but decided to give them another shot and left more gently used and new items for them to sell for me. Both times I went on a Tuesday. I recently contacted the store through facebook to see if I had any money or store credit, and was told I have nothing. Honestly, I don’t see how that is possible since I left very good quality and popular brand-​name items. I feel cheated and want to warn anyone else who is considering dropping items off there. In the future I will just donate items to the Hope Chest in Lowell, or have a yard sale.