Pizza Hut

This place is awful! Pizza was over 1 ½ hours after ordering and was cold. Refused to sign the slip but was polite to the driver. He was rude and walked off. I called the manager who was very RUDE and was hung up on. Called back and they stated they would come pick up the pizza. I told them they could come get it out of the trash as that is where I put it! I will NOT order from here again and recommend anyone else to not either.

One of the worst pizza ordering experiences ever.
After driving for 10 hours, we check into our hotel and order a pizza online for the best deal. I had called in directly, and was told to do that.
I ordered the two medium pizza deal that was suppose to come with four topping (2 on each) which was simple enough online, however, the numbers didn’t add up and there was no itemized break down anywhere on the website. I decided to complete the order certain that the human being taking my money could take care of my concerns when I got the the restaurant.
I arrive and immediately, politely ask for an explanation because the numbers didn’t add up. The young man behind the counter says «sure» and prints the receipt. Just like on the website, there is no itemized break down, just the total.
I point out that the math is wrong and why. The guy tells me that I am wrong and that extra cheese is not a topping. As soon as I questioned the insanity, explaining that cheese is in fact a topping, he cops an attitude and tells me that it is and always has been. I explain that I’ve been ordering pizzas from pizza restaurants for decades (since long before he was born) and that though sauce has never been a «topping,» that cheese has always been a topping. He argued with me displaying an escalating bad attitude as we debated the issue.
1.) Whether Pizza Hut considers cheese a topping or not is irrelevant. No other pizza place would be stupid enough to try to tell a paying customer that cheese is not a topping. I’ve ordered pizzas countless times and can recall clearly being told every time I wanted «extra cheese» that it would count as an extra topping. That is a fact. PERIOD.
2.) Both the Pizza Hut website and the final receipt FAIL to provide an itemized explanation of the actual charges. This is misleading and wrong in every way.
3.) It’s not about the money, though that clearly matters, at this point it’s about the principle. This is bad business in every way and the guy was a total ass. PERIOD.
I will never buy from Pizza Hut again, and I will be sharing this experience with their corporate office, exactly as I promised the young fella behind the counter.

this is the worst service and food by a pizza place ever. I placed my order realized I needed extra marinara sauce called asked for it they said sure no problem when I got my order not only was the driver incredibly RUDE the order was wrong. they gave me extra ranch instead of the marinara sauce. I called the store and advised the manager that the order was wrong and informed her that I needed the marinara sauce she stated the driver would right by my house to pick the ranch I did not want and give the marinara I did want. waited over and hour no sauce. called the store again manager stated her screen got closed out but would give me a credit for my next order. my boyfriend was not satisfied with that and called again this time the manager was incredibly RUDE to him. this pizza hut is awful avoid them at all costs.

Terrible customer service. Long wait for COLD PIZZA. Waited 75 minutes for a wrong order, was talked down to by manager Summer and told it would be ANOTHER 75 minutes to correct the wrong order! I just didn’t want to cook for mothers day but these people will suck the life out of you! No apologies only bad service and cold incorrect orders