Walmart Supercenter

Do the employees here get any training? I purchased a pair of Beats by Dre’ for my son at Christmas and purchased the extra 2 year warranty. At the time, I asked what I needed to do, the cashier told me I would get an e-​mail. I never thought about it until now.
I called the company that handles the warranty and she said the headphones are still covered by Beats. I told her I don’t have the receipt anymore so she gave me the phone number to call. All I needed was the reciept.
I called the number and it said there was a 5 minute wait. No problem. I kept getting messages to go to the local Walmart I made the purchase to get a copy of the receipt faster. Finally, a final message that said they were too busy and it hung up.
We’ll here I am at Walmart. Adar was trying to help me but couldn’t find the receipt in their computer. They didn’t want to look for it until I told them that their corporate message told me to come into this store to get a copy.
Adar still never found the receipt and told me she couldn’t do anything for me. She then handed it off to another young lady to check. The young girl asked for the headphones to search the date of purchase. She found the date it was purchased bit couldn’t find the reciept. Hmm… I found out that Adar was a manager!
I walked out of Walmart with NOTHING!

Typical Walmart. Asked an employee where to find pudding (it’s by the popcorn by the way). He asked me «pudding? Is that breakfast food?» He took me to another lady who was Asian, nice lady. Supervisor or something. She took me to instant pudding –_​– I gave up until a polite customer laughed with me and told me «it’s by the popcorn!» Not all heroes wear capes.

Tried to take advantage of Walmarts heavily advertised price match promise. You would think I was trying to run a pyramid scheme at the cash registered. Every item I tried to match was overly scrutinized and they expected me to have the ads on my person. They wouldn’t match the milk price because they didn’t have their ‘price first, quality last’ milk in stock. Why spend millions of dollars for an advertising campaign and then persecute the customers that actually try to use it.

To me walmart is walmart… but leonard the pharmacist is the only reason am taking time to do this review. He is knowledgeable (as I would expect a pharmacist to be) but he took his time to go over my medications and how my insurance and discount card work. I will come back to this walmart simply based upon this fact and leonard’s customer service and pride in his work… thank you for a job well done!

I guess the second time is not a charm. Went this Walmart this morning and the same thing happened as in the Coit Rd Plano store as last night. NO employees around in the sporting goods area, took me 45 minutes and 5 employees to buy just 3 boxes of .22 ammo. Seemed to be a lot of employees in the TV area. This store does not give a damn about Customer Service at all. They should make the store completely self service and get rid of all the deadbeat employees and mangers alike. Won’t be returning there ever again.

Like a freaking fool, I left my checkbook with all my credit cards, my drivers license and pretty much all my livelihood at the register in outside lawn and garden. The sales clerk Regina promptly turned it in. I was able to get it back the next day. I am so thankful for her! This could have been a total nightmare. Thank you, Regina!

Their pharmacy is horrible!!! The pharmacist was rude and trying to discourage me from getting my son a flu shot. We have to fill out three forms and then they ask us the same questions when they call us up to the counter and then they say «we will just process the paperwork and call you». My insurance covers the flu shot at 100% — but not at this walmart – 30 bucks for the needle!!! We walked out because her attitude and the charge for a needle was outrageous! I’ll never go back to that pharmacy.

Beautiful store! We shopped here A LOT when it first opened… something has happened to the meat and produce. Walk through the produce isle, it is rotten and molded. I have asked the assistant store manager for the last 4 months when they were going to get good produce in and he literally said he did not know and he knew it was bad. We have bought ground beef and chicken there twice in a row and gotten sick BOTH times.
The store is beautiful but I am sick of seeing every cashier on their cell phone when they should be checking me out in line, i have actually stood and waited for one girl to get off her phone and acknowledge me.
Terrible service, terrible produce, terrible meat but the store is clean!
We go to Kroger and Market Street now just so we don’t get sick! I will happily pay more.

This Walmart is by far the best Walmart in the area. The store is very clean and organized. That is saying a lot for Walmart stores in the area, especially if you have stepped foot into the Walmart on 75 and Spring Creek. I am pretty sure they get 90% of the People at Walmart photos from that location. The one in Lucas is ²⁴⁄₇ which is a plus as well they seem to have a quite a bit more merchandise in this location. I will definitely be going here for my Walmart needs.

I am utterly surprised by this Wal-​mart!!! I don’t shop Wal-​mart often, mainly because they are often dirty, unorganized, cluttered, and the associates are miserable. But this Wal-​mart was different. It was clean, very organized, clearly labeled, easy to navigate, easy to shop, and the associates where kind, smiling, and incredibly helpful! I’m shocked, to the core! Whatever this Wal-​mart location is doing, I sure hope others will learn from. Definitely a location I will come back too!

Very new store. Very clean. Super nice employees. Is not the most convenient location to home, but we always stop if we are in the area and need something.

I was born and raised in Lucas and I never thought I’d see the day we’d get a Walmart here. I must say this is by far the nicest Walmart I’ve ever been to! Check it out for yourself and you’ll see what I mean :)

If you were to shop at any Walmart, it would be in your best interest to shop at a BRAND NEW one. As you know, Walmarts get ran down very fast and become nasty. Thankfully this Walmart is brand spanking new, so get there before it turns gross!