Max Joel E MD

I went to see Dr. Max about a spot on my back. After taking one look at it he said «It’s nothing, do you want it gone?», to which I said «Sure». He sprayed it with something for about 20 – 30 seconds and told me it would scab up and then be gone. I spend maybe 5 minutes total with Dr. Max on this visit. A few weeks later I got a bill for the office visit, which was broken out into two items, the office visit and «destruct B9 lesion». The «destruct B9 lesion» was a $ 155 charge. If Dr. Max had indicated at the time of the visit that it would be a $ 155 charge to remove the spot then I would have declined, as he had said it was «nothing». I called the office to see if this charge could be waived, since I was not informed of the additional cost of the treatment he recommended. The answer was no, but they could offer a «financial hardship» discount for the service. It’s not an issue of being able to pay, it’s an issue of being informed of the cost of service so I can make an informed decision on treatment. I will definitely be finding a new dermatologist and would recommend that potential patients look elsewhere.

I was referred by my primary care and had a 4pm appointment, was taken back at 3:58pm and escorted out the door at 4:04pm, after three different people looked at the rash on my legs for less than a minute each. All three were told my primary care had already prescribed topical steroid ointments, but that’s what I was given by Dr. Max anyway, with assurances I was given a «stronger formula».
I should have known something was up when I got a text from my pharmacy saying the ointment needed to be special ordered… More than a week later, I’m told it’s available… Get to the pharmacy, there’s a 2oz tube of ointment and they wanted to charge $ 110 for it, AFTER my insurance. Given the extent of the eczema, if that’s really what it is, that might have lasted two days at the three applications a day I was prescribed.
Called the office to get a different prescription, and had to leave three messages over two days before I got a call back and a ‘new’ prescription. Went back to the pharmacy, and it was the same medication from the first time around. Another call got a live person and finally an affordable treatment, but I’m now on the hunt for another dermatologist.

I like Dr. Max. He does not take forever and is a straight shooter. He does his checkup, asks how you been doing and gives you any prescriptions that you may need to help with your issue. When I have called his office to get my prescriptions filled, they always call me back and keep me updated. They are very busy and at times the front office can be a bit unorganized. For this, I give them four stars instead of five. Still a very good score for a very good Doctor.

Here’s the deal: This is a busy doctor! He’s bombarded with people coming in completely uneducated and indecisive about what to do with this growth or that lump on their body, and he’s not going to hold your hand through the learning curve. I originally gave this office a terrible rating and a poor review because I was one of those people who had no idea what to expect from a dermatologist. His rating goes up and review gets better bc I did go back for one specific treatment and he got it done in under 2 minutes and BOOM… I left. He’s efficient. He’s straight up. That’s it.

Had a mole removed from my cheek by Dr. Max and he left a huge scar on my face. I’ve since consulted with another Dr. who confirmed Max did not do a good job. The scar is deep and very noticeable and I now have to spend almost a $ 1,000 on a laser treatment to make it less noticeable. I’m a furious and have contemplated consulting an attorney. I would HIGHLY recommend seeing someone else.

Worst doctor ever. First the lady at the front desk had NO idea what she was doing, wouldn’t take my insurance even though I was clearly approved and even had my card and paperwork with me. My mom works in insurance and even called the lady and she still had no idea. And on top of that was extremely rude to me and my mom.
Finally went back to the room, like the other review the doctor was very rushed! I was out in the waiting room for 45 mins and only in the room for about 2. He was very unfriendly and seemed like he could care less.
THEN they sent my biopsy to a lab that wasn’t even in my insurance so it came out to be double the price which my mom disputed, why should we have to pay for their mess up?! The results took 2 weeks to come back which is way longer that it should take or they got them back and didn’t call. I made them send the results to a different dermatologist that knew what she was doing.

First and last time here. Dr Max is not personable and my visit was EXTREMELY rushed!!! I was in and out in 6 mins tops! His feet were almost outside the door before I could fully take my time to voice my derm concerns and ask questions. I will Def not be back or recommend to him anyone. The office was very old school with dated furniture, patient rooms and bathroom… you have been warned!