Nana-Bella

Purchased a groupon for natural lash set. Upon my arrival the lash profession/​owner seemed uninviting and not friendly. She was working with a client when I showed up she opened the door didn’t even smile and went back to the customer. Not a very good first impression. She didn’t explain anything she was about to do after asking if this was my first time I was expecting some information. BUT Lashes came out beautiful it was relaxing actually. Afterwards I left my tip and was done. She didn’t give me any information on care of my lashes or what I can and cannot do with these lashes. These questions were answered in emails after my appointment. I’m having shedding which I read is normal. I’ve had them for a week now and on one of my eyes there’s some extensions missing already.

She is phenomenal with lashes, I am addicted and barely wear makeup anymore. My lashes look natural and last no matter how much I wash my face. I’ve already had about 5 of my friends go to her and they are all satisfied. Love her and her talent!

I have gone in a few times for a spray tan and have been very happy each time. You can’t beat the price, it literally takes less than 15 minutes and lasts at least 4 – 5 days depending how often you exfoliate. I always feel completely comfortable with the owner who does my tan each time, even though it can be jarring to stand there butt naked– worth it though because it is so quick. The tan is always even and a really great color– never orange, very natural. I will absolutely be using this beauty lounge for all my future spray tans!

Second time at Nana Bella. Karline has awesome skills and the extensions look great and not fake… just beautiful like I put on mascara. I appreciated the timely arrival and I also appreciate the down to business approach. I believe we will have a long standing relationship.

Love this place! I’ve been coming to Nana Bella for over a year and I always receive stellar service that is professional. The owner is great to work with and is very knowledgeable and friendly.

I had a great experience today at Nana Bella. My appointment was gladly moved up which I appreciated, which I appreciated because of it being New Years Eve! The owner was there and she was great from the start. She examined my eyebrows to see if I needed waxing because I was there for a first time eyebrow to tinting and she saw that I definitely needed my eyebrows waxed. She did an amazing job waxing my brows and I loved the shape of them. Afterwards, she tinted them and she explained the process and she did an amazing job. I loved the results! Thank you so much! I will definitely be back!

When I walked into this beautiful establishment I felt instantly proud of this young woman who is a stranger. I thought to myself wow! You go girl! Im all about women empowerment. However I wasnt prepared for the lack of common courtesy, rude demeanor and total disregard for customer relationship. Everyone has a bad day, perhaps this was hers. I will be returning as I like to give people the benefit of the doubt. I hope you read this and know that I geuinly wish to support this business, however, not at the the cost of receiving an unmentionable service.

Went here after buying a groupon for a gel manicure. Had a problem booking on line and when I called they insisted I do it through their website because there supposedly was no way for them to do it. I found this weird to say the least. In the end they ended up booking it for me… oh wait, i guess they could.
I got there and got a manicure and pedicure from Jasmine who did a great job. Annoying about booking, but I guess it worked out in the end…
Decided to go back another time a couple of weeks later and again, had problems making reservation on line. I called in the morning and Nana said Jasmine was in and to come in. I told her i’d be about 20 mins and she just kept saying it was fine because Jasmine was there and didn’t have appts till later on. I thought awesome and left Queens early to head there before going to run a million other errands. I hit some heavy traffic and broke a million traffic rules to get there on time.
When I arrived Jasmine was doing someone else’s nails and seemed to have no idea I was coming in. Nana came out and said «You called at 10:32 and said you’d be here in 20 minutes» while looking down at her phone like it was a contract. I told her I had obviously called because I was going to go and it wasn’t like I was an hour late… It was like 10 minutes more at most. I ask asked her why she didn’t call me and she said it was because they were busy. (Um hello, if Jasmine didn’t have appts, clearly she could of told the walk in please hold on I need to see where my appt is since they are so insistent on going hard on their illusion of exclusivity through appt-​only services. She responded «Well, she’ll be 20 minutes if you can wait”(again, never looking up from her computer and phone), to which I responded I couldn’t. Her response: «Ok, then…» in a dismissive tone, again, still not looking up. Talk about terrible customer service. She could of in the least made eye contact with me while NOT apologizing for her screw up.
The only reason I gave 2 stars is because Jasmine actually does great manicures.
Minus three stars for Nana’s horrible customer service.

I have been in the market for eyelash extensions lately and was highly recommended by a reputable make up artist in the area. The staff was professional and friendly at the same time. The boutique was clean and I loved the comfort and relaxation of the room. I fell asleep once the tech started to apply my lashes on. The results exceeded my expectations and I look forward to my next touch up.

I got lash extensions and they look amazing. I’m so happy that I came to Nana — Bella because I had an awful experience some where else. The owner makes you feel relaxed and comfortable. I recommend everyone to go here.

Got a spray tan here today and so far it looks amazing! The place is very clean and the staff are really nice! I was in and out of there in less than 10 minutes! And the prices are amazing as well!

I was so much more pleased with the spray tan I got from here than the one I got from european image tanning (which was recommended by everyone and their mother). I didn’t have an appointment but they took me in anyway, and I was done in 5 minutes.

AMAZING… I’m addicted to spray tans now… This sheek boutique like salon is a gem… Recommend everyone to stop by and be serviced…

First off the lady who seems like the owner is extremely kind, great at making small talk and very pleasant. I got lost on my way there and she waited outside of the salon until I found it. Super kind. Didn’t expect her to do that and it made me feel great.
But I believe the reason I got lost is because I was expecting a salon. It is NOT A SALON. It is a store front and can most be compared to a store front. Don’t go into this place expecting it to be a full salon with multiple chairs and different ladies doing nails because it is not. The place is small but very clean and I went there to get nail extensions with gel Saturday May 30^th. They did my nails in what was the appointment desk which was kind of jarring and weird to me. I expected to be taken to another area to have them done but whatever. After she buffed my nails she asked me to go to bathroom to wash my nails off. Weird. But whatever. It took her about 2 hours to complete my nail extensions which is normal. The only issue I have with my extensions is that the one nail broke by Tuesday June 2^nd. Only lasted four days. FOUR. To me that’s honestly ridiculous. Nails are supposed to be filled about every two weeks. I don’t think I’ll ever get my nails done there for extensions honestly.
BUT. The owner seems to be the one doing eyelashes and it seems as if she’s doing a great job. I saw someone come out with lashes and she looked amazing. If I do return it would be to try that service or either the express spray tan.
Also, they play good music there too. A lot of fun and different from other places, my only regret is not asking them to turn it down a little because it was a little too much.
Long story short, not a beauty salon, this is a BEAUTY LOUNGE. The place is tiny and their nails don’t last long. Not worth it. But the eyelashes look really nice and natural and full. Might give it a go.

Amazing express spray tan! Only 3 hours to dry and it’s been four days! I’m still being asked where did I go on vacation!

Saw this place when picking up sushi and decided to give it a try. Today I had an excellent waxing experience. Karline was very friendly and did a great job shaping my eyebrows. I will definitely be back.

First off let me say I LOVE this place!!! I first went there to get a Brazilian wax. I was nervous because I’ve had bad experiences at other places but she used hard wax which wasn’t painful at all. She made me feel so comfortable I now schedule my appointments every 4 weeks! I’ve also had my minx eye lash extension done here. I have received so many compliments on how natural looking they are. You also can’t get a better price places are charging $ 100 and up at nana-​Bella spa it’s $ 75!!! I recommend this place to all my friends it’s awesome and the owner is kind and so talented with all aspects of beauty services you may need! Def a must to go check out!