Cold Stone Creamery

I have been to several cold stone’s and I must say this one was disappointing. They didn’t even mix in my daughter’s sprinkles. When I got a birthday cake remix they just slapped the stuff in the middle and put it in the cup. tbe staff seemed almost confused about the process. Don’t know if it’s lack of training or apathy but the overall experience was sub par.

Cold Stone is just too good. If you can get past some of the immature high school employees and just focus on the fact that you have earned this wonderful treat, because you have been eating so good all week, you’ll have a wonderful time!

All the ice cream at this store was a little melty, it is as though they didn’t have the case set to the right temperature. Besides the texture of the ice cream, this Cold Stone Creamery visit was wonderful.

Coldstone creamery is the best ice-​cream! My favorite has to be Cookie dough with brownie mixed in.

No better place in Lynchburg for ice cream! It’s becoming out Thursday after-​lunch place to go!

Talk about great customer service!
Ordered an «Ours» Founder’s Favorite with added Snickers and to our delight, three FULL bars of snickers were smashed in! Every bite of our ice cream had Snickers in it!
The workers are wonderful, very attentive and polite.

Training – it’ll kill ya every time as a retailer. Stopped to get my wife the equivalent of a strawberry sundae – but a single associate in the front of the store on a Saturday with no customers except me… took forevah… had to be walked through making it, putting syrup on top, didn’t put on whipped cream, and then left it on the counter while preparing smoothie for me. But didn’t know how to make the smoothie, had to read the guide, ended up with a not-​smoothie with large chunks of ice & melted treat for my wife. And not a smile in sight! This particular location – big fail on employee training. My advice: across and down the street two yogurt shops. Not worth the wait, poor service, and sub-​standard treats.

If you’ve been to one, really, you’ve been to them all, so you’ll certainly be familiar with the experience! I don’t think I really need to do a CSC review, but I’m building up my Unilocal resume this week… and I ate here tonight… so ‘reviewed’!
This one is particularly nice, in a corporate sense, cos you’re right next to a Starbucks! Plus, you’re within driving distance (really walking!) of Moe’s and Chik-​fil-​A (for those fans out there). I like their Cake Batter ice cream, it’s cloyingly sweet in a nauseatingly divine way! Their creams are dense and are candied enough to feel like they’re going to make your dentist very wealthy on your next visit, hence, be prepared for the old gut to be weighed down for an hour after consumption! As usual you have your choice of candies, cookies, cake and confections to accompany or mix in to the sugar fest to fill your gullet! They also have a bit of Fro Yo for those a bit more calorically conscious.
I’m more of a fan of Mom & Pop ice cream shoppes, since I like to support local vendors. As for corporate ice cream my choices, from first to third, is Ben & Jerry’s (not in Lynchburg), Baskin Robbins (See: Also not in Lynchburg), then Cold Stone (Score!). This establishment seems clean and the employees are pretty nice, so next time you’re on Wards Road, ‘Love It’ up.