Bangs Salon

I have been going to Bangs salon for the past three years and I have to say as a regular customer I have been very pleased with my service. Edith the owner is very professional and runs a very classy salon. I feel the salon is sophisticated and one of the most upscale salons in Cleveland. I call I make my appointment with D at the front desk who is always so pleasant which is so appreciated. Thank You for wonderful service!!! NIKKI

I’m giving this such low stars because of the service and lack of knowledge. There’s a women at works here who did my hair (I have a wash and style and apparently she is the owners sister, her face is in one of the pictures of this salon) she attitude was pretty blain and in the middle of blow drying my hair she walked away with saying anything. I could see her in the back drinking her orange soda talking and laughing with other workers. She was gone do long the stylist getting there hair down around me started saying «where is she??» And «why did she just leave her client there.?». After she finally came back 15 minutes later, after I had complained and was seconds from leaving but my friend was also getting her hair down, she came back, no apology, when she asked when was the last time I had a trim I said a few months ago (it was really only 3 weeks ago and I have absolutely no slip tends, period.) she started insisted I needed a trim and my ends were bad for extra money, it was then I told her I just had a trim and they were fine then she said they weren’t that bad. So be careful they WILL LIE ABOUT THE CONDITION OF YOUR HAIR FOR EXTRA MONEY. My hair turned out decent regular flat iron, however I will never return. My friend in the picture, also hated her hair.
Avoid… There is plenty of much better salons in south Euclid

On November 13^th, 20 013, a coworker of mine recommended this particular location after I asked her who did her sew in. She said that the bangs salon did her hair and informed me that they also did natural hair. Because I am natural. I was so excited that called the very next day to make my appointment 2 weeks in advance (once a year I straighten hair) so I was really excited. I usually go to so kinky so curly so straight salon on mayfield rd.
So on the day of my appointment which was at about 9am I walk in and I was very impressed with the lime green and black décor. So I have a seat and I wait and I wait and I wait until this lady comes out and I smile because finally I’m about to be seen. Not! She decides to make herself some coffee and walk back into the salon area. Wait, what?! Excuse me bitch for thinking my hair and excellent customer service came first before your precious cup of coffee.
Now I’m pissed and want to leave but I really want my hair done. So finally she comes back and ask me who I’m waiting for, I tell her mind you I did make an appointment (I wish I could remember her name if I had a list I could tell you, but she’s light skin and she looks mixed at the time her hair was long and blond) and I’m brought back and let me tell you what happened:
This person who claims to be a professional, looks at my hair in disgust, like wtf am I suppose to do with that? And while I’m standing with my coat on yanks at my hair without warning. Then she says, «you can hang your coat up over there», how rude. So I’m doing the walk of shame now because I already know what’s about to happen.
My previous hair style that I was wearing at the time was a Afro puff and my edges gelled down. This bimbo decides that she would take a hot ass flat iron to my hair, gel and all. Then she tells me that my hair is virgin hair and that it has never been straighten before and that my ends are so damaged that she would have to cut my chin length hair to my ears and the charge would be $ 80. $&}%€**£¥? Is you crazy? You better get cho life! Then she ask me am I’m ok with that I told her no and she handed me her card and told me to make an appointment when I was okay with that. I said thank you and left and as soon as I hit that door I tossed her card to the wind.
Really, how dare you treat a customer like that. You could imagine how I felt being told that basically my hair was too nappy just off a glance. My hair was not washed or conditioned and I had gel build up so of course it looked a little crazy. She didn’t even try. How can u call yourself a professional that claims to do natural hair? If you decide for a year that you don’t want a perm and you constantly get your hair pressed without getting your ends clipped I am sorry, you are not natural and you won’t be until your ends are clipped and clear of all permed hair. And that’s the type of («natural» I think they are use to). They should specify that they only do natural hair textures A-​1C.
Overall the place is nice and pretty to look at but the workers are rude and ghetto and the conversation that they where having at the time was inappropriate for a work environment. I will never go back here and wouldn’t recommend it to anyone.

I’ve been to this salon twice and so far I like it. I got my hair done by two different stylist and they both did a good job of doing my hair how I wanted it (and I will admit I’m somewhat picky). I received a cut, rinse, and style and I was satisfied. I’m not sure about how good they are with hair care/​treatment because neither stylists mentioned anything about what products are good for my hair, but maybe I’m just used to that from previous stylist so I can’t hold that against them if they don’t give up the information freely. In addition, I must add that they must be doing something right because both times of gone there I’ve seen the salon with plenty of customers that had a head full of healthy looking hair. It wasn’t like the average «black» salon where you see majority of the women with damaged, over-​processed hair that they try to act like doesn’t exist by covering it up with some type of sew-​in, glue in, or quick weave!
Overall so far I like the salon and the customer service is good as well. They are a bit pricey but its okay as long as I’m satisfied. Sonya is the best at washing hair!!!

Omg omg where to begin… I decided to try this place based on a friend, her hair turned out amazing so I wanted mine to be just as amazing. Mind you when I say amazing im referring to she had no hair and now it is down her back. She always always always talked about how her stylist was so awesome and treated her so well and I craved this treatment too. I’m very punctual or at least I try to be anyway. If I am late its no more than 5 or 10 mins. Anywho im getting off topic. So I go and im sitting there and waiting and waiting and waiting but I will say that after she was done my hair felt amazing, it might have had something to do with Sonya the shampoo girl, I think I love her lol and if I could take her with me I prob would have due to the amazing shampoo job she did. But back to the topic on hand. I wouldn’t suggest this location just based on the service and this is just based on the girl I had. I wish I could remember her name but I was so mad I wish I would have wrote it down. So after 40 minutes of me sitting there staring at her while she has a conversation with another girl im boiling but like I said after she was done I calmed down lol and I did try her again because I loved her so much but same shit happened. This for me is a HUGE no no like don’t treat me like im not a reliable customer that won’t come back when I would’ve been if she actually tried. If u have time to sit in a shop for hours after your appointment time then have at it but my time is important so im gonna pass on this location and for what u pay it is TOTALLY NOT WORTH IT. you forking over tons of money to look good but have your time wasted. I THINK NOT