J. Alexander’s Restaurant

Party of Seven — that’s right — 7 people. Well, we started with * Deviled Eggs — Finished with sugar-​cured bacon and homemade pickle relish. Nothing to write home about. They were a little dry.
* Smoked Salmon Dip. Smoked in-​house. Excellent dish. Dried toast broke easily — making it a little messy, but worth it.
Soup was very good — both types: a chicken spicy and chicken with snap peas. No vegetarian soup available.
Two bottles of wine — over six beer’s (small glasses) but we figured that was for class not quantity. Tall mixed drink glasses used — not beer mugs. Several mixed drinks — water and pop.
Two of our dinners came with salad. Lots of stuff in the salad — not much lettuce.
* Bayou Pasta was Shrimp, scallops and crabmeat sautéed in a spicy cream sauce with green onions and red peppers. Excellent. My 21 year old ate the bread that came with my salad and another plate of «extra» bread we ordered. It looked like a good portion but he needed more.
My 19 year old son had Steak ‘N’ Fries with a side loaded baked potato and another side plate of «extra» bread we ordered. A French Brasserie style steak with garlic, served with french fries. Ordered Rare and got medium rare.
Our 24 year old Vegetarian had the Veggie Burger with Fries. Made in-​house, topped with Monterey Jack. He took ¼ of it home. The only one at the table that didn’t eat bread.
My brother had the Rotisserie Chicken — One-​half chicken roasted and seasoned with our special herb blend. Served with mashed potatoes. He had a bowl of soup and was looking for bread also. The mashed potato’s were very very salty. He was going to send them back; but did not want to upset me.
Both my husband and I had the Filet Mignon with Béarnaise. Center cut, baked potato. Steak was cooked to perfection and loaded baked potato’s were dry — more butter (which we found on the bread plates.
Water was kept full and waitress was at hand when needed.
Finished with dessert — one of each: Carrot Cake (very good), Served warm with cream cheese icing. Very Best Chocolate Cake (also very good) — Served with vanilla ice cream. And Key Lime Pie — Classic recipe in a graham cracker pecan crust. NO NO NO. My brother asked the waitress how many Key Limes were used in the pie… She said 53 — I don’t know if she made that number up; just guessed or what… The key lime pie had NO NO NO lime taste.
Expensive but we were celebrating my husband 56^th birthday. Several servers and personal wished him Happy Birthday.

Best veggie burger I’ve ever had. I have them often. Good service. Good price. Nice atmosphere too.

I ate here with my boyfriend and future in-​laws to celebrate his cousin’s graduation. I was a fan of the décor and general layout of the place. Seeing the kitchen and the chefs running around reminded me of Hell’s Kitchen (sans Gordon Ramsay yelling at everyone). It was dim and had a romantic atmosphere, each table boasting a lit candle. Service was generally good as the waitstaff was attentive, though our waiter wasn’t the friendliest. It was a busy evening and he was probably tired, so I can’t necessarily blame him for not being talkative. I’m really fond of restaurants that give you a jug of water for your table instead of the waiter constantly refilling it with a pitcher. Our jug was shaped like an old fashioned glass milk bottle, which I found amusing.
I ordered the rotisserie chicken with a side of mashed potatoes. The meat was rather tender and the broth you’re given on the side really does a wonderful job at making it super juicy. I also appreciated that it wasn’t fatty and dark. However, I found the skin to be rather peppery. My boyfriend got the steak (the one he got in particular escapes me), french fries, and a croissant. When I sampled each item from his plate, my feelings were mixed. The steak tasted more like a ham, the french fries were reminiscent of the frozen shoestring fries I’d bake at home, and the croissant oddly enough tasted like a doughnut. Now, I’m no expert in French cuisine but I’ve always imagined a croissant being more akin to a dinner roll than a breakfast pastry. Yet again, maybe I’ve just been eating croissants wrong my whole life. On a similar note, I also sampled his Alex’s side salad. I was turned off by the amount of shredded carrots and the like and the fact that the ranch dressing was at the bottom of the salad, and I found the croutons to also taste like some sort of sweet fried dough. Yet again, I like my salads plain and covered in cheese so who am I to judge?
Overall, I wasn’t too terribly disappointed with J. Alexander’s. I couldn’t say that I was a fan of every food I tried nor the borderline obscene prices, but it’s not a bad place for a special occasion. I’d come back if I had the money and the means to come back to the Lyndhurst area, but it’s not on my priority list.

The worst. They do not know how to prepare a steak. Have been here many times. We are sick of gift certificates for another meal. They are just bad bad bad. Avoid this unless you want a salad or a sandwich or a dessert.

What a terrible experience. I called two days ahead to inquire about seating for a party of 12 after my father’s funeral. At first they said they didn’t take reservations but they’d try to seat us near each other I said that we wanted to all sit together and if they couldn’t accommodate us that was fine, I would go somewhere else. They assured me that they could put us all at one table as long as they were sure we were coming. They suggested I call before we left. I called from the funeral home about 30 minutes before arriving and they said everything would be set up. Surprise. They had four separate tables. I asked to speak to Emily who promised me she would have us all at one table and the woman said «I am Emily.» She went on to say that they couldn’t push any tables together. Mind you this was a Tuesday evening at 8 PM, which is not exactly a super busy time. They watched our large party politely walk out, without saying anything to try to keep us there. It was really amazing. They truly didn’t give a crap that 12 well-​dressed people were walking out of the restaurant because they were unwilling to move some tables around. Amazing. Suffice it to say, we will not be going back. Terrible customer service.

I went here for my birthday last month and it was great. This was my second time going and I actually forgot aboutout this place. The portions were huge and the steak was cooked to perfection. The server was okay and I didn’t care for the chocolate cake. However, I will definitely be back.

I have visited J. Alexander’s numerous times, but never posted a review. The menu had changed a bit from my last visit, but still pretty decent choices overall. I opted for the Prime Rib Sandwich with fries and it was pretty good. The prime rib was cooked medium well, as I requested, the bread was fresh and tasty. The portion was huge and the side of au jus was perfect. I also ordered dessert, which in the past had disappointed just a little bit. Not this time. I ordered the Key Lime Pie and it was awesome. Great graham cracker crust, tangy lime filling and generous portion. I not a huge fan of chain restaurants, but J. Alexander’s is worthy of an occasional visit. I would definitely return.

I don’t have much of a review other than I sat at the bar, which was not crowded (5 people and 2 bartenders). I waited 5 minutes and my presence was not even acknowledged. Even though I was positioned right in front of the register that one of the bartenders was working on. After watching the bartender directly approach someone that came in after me, I got up and walked out. Had the bar been busy or there only a single bartender, I would understand. That was not the case here and there are plenty of other places to spend my money. Average food with world class customer service is what it takes for me to be satisfied.

Everything is great and all the food is made fresh from scratch. The filet is better than Hyde park or Morton’s at a much cheaper price. The mac n cheese is absolutely dynamite. Service and atmosphere is fantastic.

A friend took me to lunch here recently. We were promptly greeted and seated. The service was impeccable. Honestly, this is some of the best service I’ve had in a while.
The fish tacos were delicious! I would prefer a little more fish on them, but overall they were tasty, fresh, and filling.
I am looking forward to dinner here soon.
Recommend!

I have eaten here many times over the years and find that the food is pretty basic an ordinary in its preparation. Don’t expect culinary wizardry. To their credit the portion sizes are on the large side for those who are hungry. The service staff it’s generally very good and attentive to your needs.

This is a very reliable, higher end chain restaurant — Never a bad meal in any location. Hands down they have the best veggie burger and carrot cake. The service at this location is adequate. It’s typically full on Fridays and Saturdays, so be sure to make a recommendation. If you’re in from out of town, grab a seat at the bar. I’ve had several bar meals at various chains and never a bad experience. Wine list is good, although they recently removed my fave Willamette Valley Pinot Noir from their by the glass menu — at least there is one available by the bottle.

Weird experience here. Kitchen is open and the manager on duty yelled continuously at the staff — so loud it ruined our dinner. Food is good if overpriced but I don’t think I want to listen to that yelling again.

Meh, not worth it. I ordered the City Club salad and when I asked for chicken on it our server asked me if I wanted grilled chicken strips (that she said were precooked and served cold) or if I wanted chicken breast. First of all, I have to say this is PRECISELY WHY I do not like chain reataurants. It is all about freezer-​to-​fryer and precooked everything. For the price I expected the food to be better than it was. Overrated. Mediocre quality. There are so many better choices in the area.

I forgot this place was here, until recently. I know it’s a chain, but I think it deserves a good review after our experiences. We’ve gone a few times and the food is great, but what really makes stand out is the service. We’ve had WONDERFUL servers. They’re friendly, informative, quick, helpful and funny. We’ve continued going back because the service is so great and it makes a quick family dinner out to eat really enjoyable. And again, the food is really good.

I hope I’m spelling it right, but our waitress Azarian, was absolutely amazing. I felt like royalty as she was checking on me (and my girlfriend) close to every 5 minutes or so. My girlfriend had some issues with the prime rib she ordered (twice), but the burger she was offered more than made up for it. Doug, the manager, went to very great lengths to make sure we were completely satisfied… and we are! We are definitely coming back here again. Prices are decent, but the atmosphere and great food make the prices worth it.

Great cheese dip and my lunch was great! Love the atmosphere and the service was amazing! I’ve been here a few times and have never been disappointed. Love it!

I have been to many locations in many cities of this upscale chain. This one is fine. Not amazing but no huge concerns. The upper level booths by windows are always are uncomfortably drafty. I have had experience one more than one occasion with annoying hostesses that made my party wait to be seated in the lower level because it was freezing (even my dad who has never complained of ever being cold complained). On one of those occasions there were all but two tables EMPTY in entire large restaurant…
but the warm carrot cake almost makes up for it ;)

Consistently good! Delicious! Great place for a date or special occasion, always good steak. I had a side of the butternut squash and it was AWESOME! I also got the very best chocolate cake for my birthday dessert! (Not free or comp’d just in case you thought they do free desserts for birthdays)

Love, love, love this place. I have been going to j’s since I was a little kid and they have never disappointed. As a child, I loved the chicken fingers and shoestring fries. As a adult, I love the salmon, baby back ribs, the prime rib, and the pork tenderloin with the bang bang sauce. The chicken pasta soup and the spinach quest dip are fantastic appetizers. The drinks are good, the service is always good, and the time I have here is always enjoyable. Can’t go wrong with this restaurant!

I like the food a lot, but it’s really high priced for lunch. When I’m using the corporate card, it’s a good choice for business, but I wouldn’t pay my own money.

Love it! The burgers are fantastic! They make their own patties fresh, and even grind their own beef. My son and I got the «steak» burger, which is ground ribeye and (something else I forget… haha). When you bite into it, it’s like bitting into butter… It almost literally melts in your mouth. Fantastic! The fries are OK… Nothing great.
My wife ordered the turkey burger, which she said was great!
My other son ordered the veggie burger (which I am impressed to say that they also make themselves!!). He loved it!
Overall, this place has some of the best burgers I’ve ever had! Can’t say much about the other food… haha!

Typically go here for lunch. The food is good and service is fine. I have never had a bad meal here.

Came on a random evening and sat at the bar. The service was excellent and so was the queso. I was not very impressed by the filet mignon that I got and by the fact that the bar is situated right by the door. Kills the ambiance a bit and the bar setup is really not that nice.

The introduction was great specially with greeting stuff then the appetizer and serf ace was on time and delicious the Cesar salad was having taste of garlic which I did not like much as it give spicy.
The surface was so fast I’m which our entrée arrive before we are done with our soup and the appetizer .
The entrée was perfect portion even we share some of it and finish our plate totally.
It is clean nice atmosphere with perfect light and nice quite restaurant with reasonable price that match perfectly the variety and all teats

Place has been around for a while now. The food is pretty good with a couple excellent menu items such as chicken pasta soup, Hyde Park, rotisserie chicken to name a few. I would give it 4 stars if they let you place a takeout order over the phone. It’s very annoying and inconvenient that you have to place a takeout order at the restaurant and sit and wait for it like a bum sitting at the bar by yourself. Please correct this insane issue.

So, we have a J. Alexander’s in my home town of Tampa, which I have only frequented for lunch. I must say, I was impressed with dinner. I went for the Steak n’ Fries, but I substituted the fries for a loaded baked potatoe (let’s call it Steak n’Loaded Baked Potato). The steak was cooked deliciously and the potato was quite tasty, as well. I started with a salad with the signature champagne vinaigrette, which did not disappoint. I washed all of this down with 2 glasses of the Filus Malbec.
I must say, I was skeptical before coming here in a city that I’m not from, as it is a chain and I like to support local businesses. This place really did feel like a treat, though. The service was great and the atmosphere was classy. The brick walls and dark entire (mixed with the red wine) was great for a cold Cleveland night.