Allstate Insurance: Pete Bouchard

Pete is very smart and very thorough. He has gone far beyond my expectations– actually taking the time to look at my situation to help me make sure I was covered from every angle. It’s a big picture approach I could have never achieved with an online calculator.

I dont even know where to begin… my wife and I moved to mountlake terrace 4 months ago and we wanted a new agent for all state. we heard good things about pete so we decided that was the way to go. I was busy with work so my wife visited the office to just transfer the policy to this agent from the one we had in san jose… what should have been an EASY ten minute process turned into rates raising and apparently some kind of racist joke towards my wife being asian. I dont know whats wrong with pete??? maybe he doesn’t interact with humans too often? needless to say, we spoke to the all state customer service department and may even be switching our policy. ive never left a review anywhere before… but felt obligated after how horrible my wife was treated… thought seattle was supposed to be a progressive area. ill give the city the benefit of the doubt and assume this was just one bad egg. avoid at all costs!

I strongly advise against dealing with this office. I’ve been a customer my whole life with All State. My parents have been customers with All State their whole lives. We’ve never had a problem; that is until I moved and started dealing with this office. The entire charade was handled horribly. I switched from my parents’ insurance to my own policy, and they quoted me a decent price so I signed up right away. (They made it extremely easy when they were wanting to take my money. Isn’t that strange?) One year later, my payment went up $ 200, with no accidents or tickets during that time; just a random $ 200 spike per six months. I wasn’t notified or anything either. You’ll get about five spam e-​mails a week from this guy, but if your rate increases by 50%, no notification required apparently.
When I inquired about this ridiculous increase, I got every strange excuse in the book. He told me he couldn’t look into it today because it was his birthday. He told me it was his secretary, Linda’s fault. He tried to rationalize the price by saying it’s still better than their competitors. He told me to just be patient and wait, and that he would definitely fix it. (I waited patiently for two weeks). There was a myriad of additional excuses I don’t even feel like delving into. Long story short, he NEVER even figured out why my rate increased. I had to speak to his manager who eventually explained it to me. Unfortunately All State never made good on the promised rate either or provided any kind of concession for all the time wasted from this fiasco except an apology which actually came from Pete’s manager, and not Pete himself who refused to even admit fault like a child.
Pete doesn’t understand his job. He doesn’t know how to communicate via e-​mail. He doesn’t know how to treat customers with honesty and respect. Perhaps, worst of all, he makes excuses and acts condescending for his own ineptitude instead of owning up to his mistakes and learning from them. If you must be with All State for whatever reason, I strongly recommend another agent. There’s even another one in Lynnwood. However, my main recommendation would be to find another company entirely. As some other user reviews have mentioned, they spike up your rate right away after promising a lower one. Despite Pete’s assurance I wouldn’t find a lower rate anywhere else, I found the same coverage for much cheaper at both Geico and Pemco. I signed on with Pemco as soon as possible after this and they’ve treated me with a lot of respect and helped me more in two minutes than All State ever did the entire time I was with them.

i have been working with pete for 15years and he ROCKS! he is always helpful, especially when it means saving me money and even when not using insurance for small claims, but still helping negotiate for me with the other driver! he is always pleasant and prompt, as is linda his assistant. i’d recommend him, and allstate coverage, without hesitation to anyone!

Better than just 5 stars!
Have been in touch with Pete for our home and car insurance since 7 months now. Both me and my husband are way more pleased with his personalized services.
Pete has always given us the right advice. For instance he recommended us to upgrade our car insurance to a gold plan last year, saving me from my premium going up when I had my first accident — when my car scraped a Lexus in March.
At the time of the accident, Pete even went out of his way and took the whole case in his hands. He did the entire paper work on my behalf and even shielded me from the rude Progressive insurance representative’s (the other party’s insurance) — who were repeatedly threatening me via phone and email.
I was recommended Pete through my mortgage folks and had chosen AllState for its competitive prices. But the personalized advice PLUS the services I have received in return are way beyond what I had expected and a complete bonus!
And did I mention he is witty and a has a wonderful sense of humor too! Those just compliment his nature.

The best decision our family made was to switch to the Bouchard Agency. We were with a different agent that didn’t give us the time of day. Pete and his team have saved us hundreds of dollars on our annual policy rates and made sound recommendations validated by our financial advisor. Pete, Linda and Chris are always responsive and get the job done efficiently. We feel like we finally have someone watching out for our best interest. Thanks Bouchard Agency!

For those looking for insurance agent, I would NOT recommend Pete. First of all, he lets his assistants handle rates, so you are not dealing with him directly. Second of all, he would lure you in with a low rate, and SPIKE UP the rate EVERY YEAR, stating that «due to cost of running business is increasing». This is very DISHONEST! My rate went up 60% in 2 years span of time!!! I am just providing insights into what kind of agents you are dealing with if you sign up with him. And I have had ZERO claims throughout my coverage with him, so he won’t reward you for being a good customer.
STAY AWAY!

I should have know Pete’s Allstate Ins would have shown up here. I never knew I would be able to find such a great agent who knows so much and cares so much for his clients. I was so impressed with the fact he likes to sit down with each person and really takes care of their needs. His attention to detail is amazing. I now feel comfortable with the coverage I have. Pete you rock! Farmers– well go back to the farm, you suck!

Pete’s been my agent for quite some time. I can see why he has a loyal following. He always tells it to me straight and I feel like he really knows what he’s talking about. Several times I’ve had some urgent issues on the weekend, and he has always called me back right away, instead of waiting until Monday morning. I highly recommend Pete at Allstate Insurance.