Auntie Anne’s

So convenient and cheap! The dough is cooked perfectly and the pretzels are always so soft! My favorite treat at the mall!

Came into Auntie Anne’s in the food court area and ordered a pretzel with nacho cheese sauce. Firstly I just want to say Thank You for adding nacho cheese! I wrote on Auntie Anne’s Facebook page a few years ago about the nacho cheese sauce being the only element missing. It was to my utmost delight that Auntie Anne’s now carries the sauce. The pretzel was fresh from the oven and super buttery and delish. The new addition of the sauce compliments the pretzels so much and it truly was a mouthful of buttery spicy goodness!

Clean, friendly employees and quick service. I also like that they have a little bar that seats 3 – 4 people. Sometimes it’s hard to find a place to sit and eat after you order. Since it’s outside of the foot court you don’t have too many seating options.
One thing I didn’t like was that they no longer have a choice in sizes for the pretzel nuggets. They got rid of the small. How annoying. It’s a problem because if you give me a large I’m going to eat them all and that’s too much!
Also, really don’t like the cheese this company has. It tastes a little like plastic and the ingredients are not pleasant to look at. These aren’t problems specific to this location…
Still, I love those pretzel nuggets so I’ll keep coming back. Just wish the small would return and the cheese could be a little more natural.

I was treated rudely by the location manager, Meghan.
She was enthralled in an obviously very entertaining conversation with someone sitting in the side seating. When she tore herself away long enough to help, she didn’t listen to the entire order and cut me off mid sentence. She ended up rudely handing me the part of the order she DID take and went right back to her conversation :(

Very disappointed. Used a retail me not coupon as advertised in the mall for BOGO. They couldn’t figure out how to ring up the coupon so the just didn’t ring it up. The plain pretzel was burnt, when I pointed it out the person behind the counter blamed it on the «Teflon.» The replacement was also burnt, so we left it behind. Had a similar experience in April. This is for the store close to the kids area.

I’ve loved these pretzels since I was a youngin getting dropped off at the mall to hang out.
I still like them! They are a total bomb in the nutrition department so they are a once in awhile treat.
The cheese dip that they sell is pretty atrocious as far as dips go but I still dip my pretzel in it. It’s also kind of a lot to pay 59 cents for it on top of your pretzel. Oh well.
They have $ 1 pretzel days, too but when I’ve seen it the line is too long to be worth waiting for in my opinion.
I like the pretzels and the people there are always nice. I’m a fan!

I’m addicted to almond pretzels. You know what I’m talking about. I’m reviewing this one because honestly, some locations are terrible.
The customer service at this location has always been good. The staff is friendly, smiley, and helpful.
The pretzels here are the size they should be. Believe it or not, some locations make the pretzels smaller because they’re trying to save a few bucks.
I can’t stop eating almond pretzels. Help me.

Who doesn’t like this place yum!

Worst pretzels I have ever had! Most pretzels are not dry and stale, or burnt! These are, it’s a good thing I bought a water or I wouldn’t have been able to finish the pretzel! I will never buy from here again unless I want crap!