Bartell Drugs

I’ve been going to this pharmacy for 30 years, since I was a kid. Went there today to get a prescription. Made a beeline for the pharmacy counter. Pharmacist told me it would be an hour, told her I’d come back. I turned around and headed for the exit. As I was leaving the manager Mark, stopped me an accused me of stealing, I was in there less than 3 minutes. When the hell was I supposed to have stole something. I have an account with these guys, they know all my information. Even if I was a thief I’d have to be insane to shop lift here.
Came back to the store an hour later to get my prescription, talked to one of the clerks outside. The Clerk said Mark does that to customers all the time. Don’t go to this place, unless you like being treated like a criminal. They’ve lost my business.

Stopped in to transfer my prescriptions from Walgreens. Was told it would be about an hour. When I said I would wait, one of the girls behind the pharmacy commented
«she’s gonna wait an hour? Really?» in a very nasty voice. Perhaps it didn’t occur to her I was still there! Way to make a new customer feel welcome. This will be the only time I come here.

I’ve been going to this store many years, but am tired of the bitchy attitude of a gal named ****. She ignores me, gives me dirty looks, and will look the other way, instead of providing customer service. I will not be going back and am transferring prescriptions elsewhere.

This pharmacy is terrible. I chose to go here after Walgreens stopped taking my insurance. I have my prescriptions on automatic refill and I get phone calls when they are filled. They are terrible at this. I get phone calls all the time when my prescription hasn’t been refilled. One day a woman called me the day after I picked up my prescription. She said «Hi, I’m calling to let you know that your prescription is ready… Oops. Never mind. Looks like its already been picked up. Bye.» They are also incredibly slow at filling prescriptions and very rude.
Today I’d had it and switched to the Walmart pharmacy across the street. I had heard that I could get a prescription for Claritin D because some insurances cover part of the cost. I got a prescription for it today and I wanted to check to see if insurance would cover it as well as pick up another prescription. I explained this to the rude old man at the pharmacy. He said, «Wait a second! I can only do one thing at a time!» He started on my other prescription, then asked what else I wanted. I explained that I had a prescription for Claritin D and wanted to see if insurance would cover part of it. He immediately said, «You could get a prescription for Kleenex and insurance wouldn’t cover it. It’s over-​the-​counter. They won’t cover it.» Then he said, «I’m going on break,» and left. Another worker checked to see if my insurance would cover it since some insurances do. They don’t, but I guess it was nice that she at least checked.
But too bad because I’m done with this place and already love the pharmacy at the Walmart grocery store across the street. Goodbye Bartell’s! I won’t be back.

I AGREE. WORST PHARMACY IN THE WORLD! I waited in line for the drive thru for at least 15 minutes. I waited at the counter another almost 10 minutes before some woman came up to the window to tell us that they close at 6. IT WAS 6:03 WHEN SHE CAME AND TOLD US. Before then i could see them standing in a group having a conversation– totally ignoring us.
I cannot believe how disrespectful they are!

WORST PHARMACY IN THE WORLD!!! I’ve sat in the drive thru for 15 minutes before anyone even noticed I was sitting there. No apology or anything. The staff members are short and RUDE! I’ve been coming here for two years and they still ask me if I’ve been here before when dropping off hand prescriptions, which you can’t take anywhere but one pharmacy! Which is my base bartells! These people are stupid. I don’t recommend this pharmacy for anyone!

I’ve always liked Bartell’s, but I noticed this one in particular has a fabulous candy selection. I don’t eat candy, but for Father’s Day I was looking for a very specific candy that I couldn’t seem to find at convenience or grocery stores. Voila, Bartell’s had it! Hooray!

This is a review about the pharmacy department — flu shots.
I went in to get a flu shot awhile ago. I HATE shots and was very nervous going in. I went, signed in, paid and there was this Chinese-​American woman who was going to administer the shot. She was extremely friendly and exuded a laidback, comfortable vibe. I didn’t even feel the shot go in! I left pain-​free and with less negative opinions about needles. Yay!