Lynnwood Crossroads Modern Dentistry and Orthodontics

Dr Polillo is a miracle worker. I have avoided the dentist for years and years because, well, going to the dentist sucks. I’ve had nothing but terrible experiences so I avoided it at all costs. I had to go in because of severe pain and randomly went in here– best decision ever. My hot mess of a mouth is on its way to being normal and healthy. The root canals and extractions have been amazing, I had zero pain afterwards (I mean I wasn’t crunching corn nuts on that area, but no pain otherwise). I can’t say enough about his amazing skills!!!

This place is amazing! The staff is so professional yet have a great sense of humor and make you feel so comfortable as soon as you walk in. My husband and I have had very bad experiences in the past at dentist offices. This place took that fear away. We were greeted by the dentist and he took the time out to get to know us personally and then went directly into discussing our concerns. The dental assistance were very helpful and everyone explained everything so thoroughly to the point where we didn’t even have any questions. The front office staff even met us in the exam room to discuss our payment options and what our insurance would and wouldn’t cover. Overall, a wonderful experience and took our fear and nervous feelings away.

I was able to be seen within 24 hours as I was in intense pain. I tried out this place because it was close to home and took my insurance. It has been… Bar none.: the best dental experience ever. Downright enjoyable. Yes. The nitrous helps a lot ;) but there isn’t enough nitrous to cover a bad experience. Dr Parekh assessed my pain with the help of their wonderful staff. Was able to get me started on a root canal and temp crown and scheduled the next day to have dr O complete the root canal and put on the final crown by Dr Obillo.
Yesterday I left fully in love with the every person there as Dr P treated me with such compassion and respect. I am very anxious about dental work and they totally put me at ease.. Their billing person was just as wonderful as they helped to accommodate my uninsured expenses. Which weren’t many. And then there is my iffy credit. They were amazing
Today Dr O was just as compassionate, kind, efficient, and ever so tolerant of my anxieties.
These are all great words for a review. And are
The truth. However the long and short of it is. I would suggest this place to anyone confidently. My family and friends. These are sincere good people eager to do their best to bring peace and comfort into our lives. It reminded me that no matter where you are at in life, who you connect with. … For whatever reason. Humanity can be celebrated … Even through a scarier than. Hell dental experience. These people have it down ! And it’s all state of the art cool too!

This has been the most pleasant dental experience I’ve ever had. The office is clean and professional. The whole staff puts you at ease with their knowledgeable attitudes and good senses of humor. They make sure you are well informed on the «what» and «why» of everything they do, and they always outline the expected cost of anything beforehand. I would recommend this office for anyone, but especially for those with dental anxieties or tricky financial situations.

This happened quite a while ago but receiving one of their spam emails reminded me of my experience here and I decided this might be useful for others looking for dentists. I went to them after seeing their advertisement posted for an exam, x-​rays, and cleaning for $ 59. I needed to get a dental report before leaving for a non-​profit job overseas and didn’t have insurance coverage until I started the job, so I went to them.
From the beginning, they were pushing all these extra services– including some kind of extra special deep cleaning, «prescription» toothpaste and all kinds of other things that I obviously couldn’t afford. I explained that I needed this dental report and the dentist told me that shouldn’t be a problem. After the exam, she told me I have a bit of a gum issue and needed to get this other super costly cleaning. For again, obvious reasons, I declined saying that I’ll be able to take care of it when I’m covered under my employers insurance plan. From the receptionist, to the hygienist and others, kept insisting that I make follow-​up appointments even though I had no idea when I was coming back to the area saying that I can always cancel or postpone the appointments.
Then I finally called them (at least 3 – 5 times) asking for the dental report which is the whole reason why I went to them in the first place. After what was probably the 5^th time, I was informed that the dentist isn’t going to give this to me without that deep cleaning. I informed that she can «attest» to whatever state my teeth are in, and thank you very much for the letter as promised. (my teeth are totally healthy and beautiful by the way, that’s what every dentist and dental hygienist tells me). So she finally sent me that letter, with that weird caveat on there. Thankfully, it didn’t prevent me from getting the job but how insane and unethical of a dental clinic do you have to be to resort to that type of behavior? to hold my medical records hostage for some super costly treatment I don’t need?
Never going back and don’t advise anyone else fooled by the cheap price advertised.
Oh and the icing on the cake was that they didn’t give me my electronic x-​rays again, until I asked for it a bunch of times.
Awful– all that fake smiling, friendly conversation, and sparkly dental equipment does not not make for a money hungry, untrustworthy business.

I’m a very difficult dental patient. I’m one of those people who have major panic attacks. I have to commend Drs. Polillo and Saber, and Hygienist Jane Moreno, and Assistant Rizella for doing all they can to try to calm a very nervous patient. The work they do is high quality, and they go out of their way to make sure you’re happy with it. They treat their patients with care and compassion. I personally don’t know any adults who enjoy going to the dentist, but, Crossroads in Lynnwood makes it as comfortable as it can be. They also have payment plans, which is great. I did it, now you go get your teeth cleaned at Crossroads. They’ll take care of you.

Very friendly and professional staff. I have not been to a dentist in a VERY long time and the people here made me feel at ease. I will derivatively be a return patient. Thank you to DR P and his staff

This place was VERY professional and MODERN! I’m in to technology so this place felt right at home for me! I really liked how they let you know the prices up front and they don’t try to make you over pay for anything extra. I had a crown put on my tooth and it was so quick and easy and they even made the tooth right there on the spot! I didn’t have to wait 2 weeks for them to send it to a lab and come back to have it put in. The best part about the whole experience there was the fact that going into the appointment I was originally going to go the cheaper rout and have them do a silver tooth but my dentists knew how much I liked technology and wanted me to see how the machine that makes the tooth works, so she pretty much gave me the better tooth for the same price as the silver filling I was going to originally get! It doesn’t get any better than that! I will definitely be back!
I highly recommend this place if you’re looking for a dentist office that is in your area and if you wan something very modern and up to date.
Thanks again guys! *two thumbs up*

Wow these guys took me although I was an emergency walk in and so new to area I didn’t have regular dentist yet. I can’t say enough about the superior level of technology that this office has. I have perio so I require hygienists that are knowledgeable in that aspect of dentistry. I wasn’t disappointed Jane Moreno was not only caring but knew cutting edge dentistry/​perio skills. The dentist was amazing and fit me in. I found my new dentist.

I called to get a consultation and cleaning and they could not take me in until November 23 !!! That’s ridiculous. She said there is only one orthodontist for multiple practices and that I could try a different location.

This place is awesome, I hate going to the dentist but these people made it easy, painless, and quick.Dr.Polillo and his staff are the best that I have ever dealt with. He explained everything before so I understood what was happening and the rest of the staff made it easy and took care of all insurance stuff. I am having all my work done here from now on and so is my family. I would recommend this place to everyone they are friendly, affordable, and make the entire process easy. BEST DENTIST!!!

It’s my fourth day, but my lips and gums are bleeding when I eat or just smile. Instead of bleaching my teeth, they bleached my gums and lips and even tongue. I watched a youtube video on this and I can say that they definitely don’t know exactly what they are doing. They refunded me, but what about several days and nights of burning and bleeding in my mouth. I can’t brush due to wounds, so what if it gets infection? I don’t want anybody else to pay for getting hurt right inside the mouth! I thought it might be a co-​incidence but a relative put a crown for around $ 2000 and over the next few days, her mouth was smelling really bad, went back to them and they said, «sorry we didn’t clean it properly, so we will redo it», injections again and then more work — I think the government must take action and provide justice for people

So I have HUGE dental anxiety — like super major that stems from childhood. It was so bad that I cancelled and no-​showed three times before finally dragging my bum into the office. The office is so nice — this coming from someone who’s always been a bit skeptical about strip mall dentistry. The front desk staff was amazing, and I was grateful I did the paperwork beforehand.
I was greeted in the lobby by the dentist himself (Dr. Polillo), who had me meet with him in his office. Now, in all my years of going to the dentist, this has never happened until now. We just had a nice little chat about stuff first, then he let me know exactly what to expect from the visit. That helped me with my anxiety so much (that and the fact that Dr. P is extensively easy on the eyes and has such an amazingly warm personality.
The X-​rays were cool — it was awesome to have them done digitally. The pano X-​ray machine was a trip and oh so high tech. I loved that both the hygienist and Dr. P explained everything in such detail and in a way I understood. The exam went off without a hitch, and the three broken teeth I had were discussed; as well as my periodontal infection.
I was truly impressed by the way all the procedures were explained and how much the finance lady was willing to work with me. I walked out of there with two temporary crowns and the appointment for permanents and the third crown. I have quite a dental road ahead of me, but I know Dr. P will take excellent care of me.
As an aside, he is so incredibly funny. He gets all the jokes and stuff — he even meowed when I told him my neck was curled up like a cat. (This may be a location joke — you know, you had to be there), but it’s the first time a dentist has ever meowed; and the laughter helped ease that anxiety in the best way possible. I am going to bring my son in to have his teeth looked at.
I so recommend this clinic to those who have any issue with dental anxiety. You should make an appointment, you’ll be glad you did!!!

What a great dentist. Very friendly staff, very professional. They keep the office very clean and presentable. My dentist was very personable and gentle, and helped me feel at ease. They’re pricing is very good and they’re staff understands the insurance process very well. I would and have already recommended people.

Had a great experience replacing my veneers at this office. The staff (Ashley and Abby) was extremely accommodating in responding to my concerns about pricing, and worked wonders to provide me with the best financing options.
Dr. Jinita Parekh is a delightful, confident young woman whose straight talk alleviated my worries about getting a less than perfect veneers quality. The veneers turned out to be BEAUTIFUL, in the shape I wanted them; they look completely natural.
I strongly recommend Dr. Parekh and the rest of the staff for the excellent service I experienced there. Thank you all so much again!

I had the BEST experience at this office. From the very start I was greeted warmly and even though I was running a few minutes late, they understood. I was taken back to meet with the dentist, who was very friendly and took extra time to explain what I was going to have done that day. It had been some time since I’d been to the dentist so I was a bit apprehensive but each person I spoke with put me at ease and took care to make sure that I was relaxed and comfortable.
I had a crown done in the office that same day and the dentist also explained a long term plan for other issues I was having with my teeth, even putting them in priority order. I tend to have a lot of pain associated with the anesthesia injections but this time it was painless. Even later that day I noticed that I didn’t have any tenderness I’d typically had before.
I can’t say enough wonderful things about this office. All the staff were friendly and professional. I would recommend anyone to see them and be able to enjoy a lovely dental office experience.

I live in Oregon and had a crown right before a trip to Seattle.
The crown needed adjusting and it couldn’t wait until I got back home. I called the Tualatin office and they were able to schedule me same day at the Lynnwood location.
I came in and they adjusted the crown and I was out in 20 min.
What a great family of offices that I could come in same day and get amazing service. I love Modern Family Dentistry.

Found this place by chance when they were just opening. Talk about a high tech place! Everyone is very helpful and Dr Camp is incredible. Highly suggest checking this place out next time you need your teeth cleaned!

*Toddler’s 1^st Time At the Dentist*
I took my son there to get his teeth cleaned. He had never been to the dentist before, and we let them know this over the phone.
Expecting us and ready to get to work, the front desk staff greeted my son by name upon our arrival. April, the registered dental assistant, took my son’s hand and led him back to his room. Once there April put on a wonderful «lesson» for my son. She explained everything to him in a fun, energetic way that any toddler would love. She then let him touch and see all of the tools that they would be using on him, explaining each one as she went through them. All throughout the visit April was courteous and attentive to my son’s needs. It could not have been a better experience. At the end of the visit April taught me how to brush and floss my son’s teeth, and took the time to answer any questions that I had.
The dentist, Dr. Kefgen, was great as well. He did a great job working gently and getting the hard to reach areas. A father of a toddler himself, Dr. K knew exactly how to take care of my son.
Though we don’t have insurance, we will be spending the extra money to come here when we need dental work done. Request April as the assistant if you can. She made the whole experience worth writing about.

I tried this place because our dental insurance sucks, they were advertising a $ 59 cleaning and it’s close to my home. The office is nice and, well, modern. In general the staff was very friendly. I was a little put off at being asked to pay before being seen because that seems unusual. It took quite a while to be seen and the issues began quickly.
First, the dentist I saw was YOUNG. Like right out of college. He spoke to me with words like «rock on» and «lets get this show on the road». I guess I’m not cool because I found it unprofessional. I’m 35, BTW. Then he put me in the chair for a visual exam before xrays, pushed on a tooth and asked if it bothered me. I said, «no, should it»? He said, «well, it’s broken, so yeah.» So I’m kind of freaking out. Then he gets the mirror out and looks closer and says, «No, just a filling.» Really? Maybe he should have looked closer before making a declaration.
Then I was led to the xray room which was very modern but someone else got in there before me and was led back to the exam room and waited about 10 minutes. Standing. I finally got my xrays which are digitally sent to your room.
I get to the room and the dentist looks over the xrays with me and shows me where I have 2 cavities and the assistant wants to know if I want them filled today. Then the last photo we look at is just a real picture of the patient’s smile and I see that it’s not me in the photo! I look in the corner where the patient’s name is and see that it isn’t mine. I tell this to the dentist and he laughs and gets my xrays up. I’m guessing a big HIPPA violation here. In the end, no cavities or broken teeth for me. Yay! Because at this point I wouldn’t be dealing with it here.
Then he tells me the dental hygentist will be in to do my cleaning. I’ve now been here for over an hour. I wait and no one comes– except for the finance guy who sits at the front desk to ask what additional procedures I’ll be needing to pay for so he can arrange payment. Seemed odd to me he didn’t know and assumed there would be some. The dentist finally comes in and tells me he’s doing the cleaning himself and does but the room wasn’t outfitted with everything he needs so he’s in and out.
By the time I left I felt thrilled to get out without owing anything extra, having broken teeth, and without having let them drill into teeth that didn’t really have cavities!