Underhill’s Furniture

I’m really surprised by the low ratings. This place was reasonably priced. Nothing super «interesting» or life changing in here, but good quality. We got a sofa with a chaise (came with matching throw pillows), matching living chair, dining table with 6 chairs, and a really cool «condo lift» coffee table. (The top comes up and acts as a TV stand). This was all roughly $ 3500. Not bad for good quality!!!
Damien was very attentive without being annoying. Just the right amount of helpful! It felt like he cared about helping us out, not about making a sale. So nice.
Good variety of stuff and some budget/​high end pieces. Great place!
It was overall a very good experience.

Underhill’s has a lot of great mid to inexpensive, but good quality attractive furniture. The staff does not follow you around like vultures, so you can feel free walking around the store. 5 years ago, I bought a microfiber sectional couch and I still LOVE it so much. It is so comfortable, I can even sleep all night on it if my bed is hurting my back. I have not sat on a more comfortable couch that I wanted to snuggle in. There is no damage done to my couch after 5 years of daily use besides normal wear of cushions from weight being on them. I had a spray put on my couch so it stays clean/​wipes clean so it always looks nice. I will certainly buy here again.

Absolutely amazing! We bought a new table set from Josh Underhill and had a great purchasing experience. Much less pressure than the other stores we visited. The quality is good and service was excellent. We ran into an issue with our table 2 weeks in where the finish came off due to some sticky unknown residue my wife tried to wipe off. She was devastated! I called the store and they had me send some pictures over. They let me know they would order me a new table and they had a replacement in less than two weeks. Damien, Scott, Josh were all very helpful. Thanks a mil!

We had just moved my parents into an assisted living location. We bought some great furniture for them from Underhill’s and had it delivered. Unfortunately, a week after this, my mom was diagnosed with terminal cancer (with mere weeks to live). She would not be needing the furniture we purchased.
Our saleswoman couldn’t have been nicer. She scheduled her delivery driver to come over and pick up the newly delivered items. She then did a refund without any issues.
THANK YOU so much for being human and understanding that issues come up.

Lots of furniture — dining, living, bedroom. Mid price point to inexpensive. Really good sales team here. Friendly but not aggressive. They carry a lot of micro fiber. A lot. Very good deals to be found.

I didn’t find what I wanted in my price range but had a fine experience nonetheless.
The salesperson was polite and helpful without being overbearing or pushy and I didn’t feel pressured at all.
Prices are high but I wouldn’t discount them for future furniture needs. Nothing really stood out to me regarding the inventory. Just standard, inoffensive patterns, fabrics, and styles. There wasn’t anything exciting or interesting. Just another warehouse store.

I went in this store of which I’ve purchase over $ 2000 in the past and was told I would always get a additional discount as a VIP customer. Well Monica set me straight when I tried to negotiate on a defective bookcase (32″ X 72″) where the back of the bookcase facing you didn’t match the darker wood. She chose to lose a life long customer who will go out of his way to tell 10 others not to buy there rather than to discount it to a reasonable price. When i asked who was in charge that I could talk with she said, «I am tonight». I asked when Josh Underhill (the owner I assume) would be available and got no answer.
When I told her the handle broke on one of the draws of the dresser I purchased she told me to bring it in and they would either repair it or fix it.
I also mentioned they should rename their store to ‘The Closeout Store” because they seem to be always going «Out of Business». To bad they lost this customer and all those I know for a $ 50 bill.

Underhills definitely isn’t the fanciest store around. When people ask where to go I refer to it as the store that always looks like it’s going out of business. I grew up in Lynnwood and can’t remember a time that the windows have not been painted.
The store always seems to have a decent selection of furniture that would suit most tastes. We bought a couch here a few years back the foam started to wear out in the cushions and we were looking to get new foam made for them. We asked the sales person if they knew of anyone and they said that they were going to call the company and try and get replacement cushions under warranty for free. I don’t think any other stores would have done this.
So if you want to buy from a local store with pretty good customer service this is a place to stop by.

Just wanted to update because I’ve had the furniture for nearly a year. Other than my cats scratching the shit out of one of the chairs, everything is still fabulous. The cushions in the couch sagged a tiny bit, but not very noticeable, and no worse than any other furniture I’ve had. I would still recommend this place

There are three main criteria you have to think about when buying furniture – is it cool? Was it a good deal? Will it last a long time? Underhill’s doesn’t really excel in any one of these areas, if I am honest. So why three stars?
I just needed a printer table. The reason I went with mainstream retail instead of CL or some other gray market venue was speed – I had a half hour between errands and didn’t see a free weekend day coming up any time soon where I could run around looking at used tables. Deadline really shouldn’t factor in as highly as style, quality, or value, but sometimes it does, especially with a minor piece. Not my favorite scenario for buying furniture, but let’s be clear: It took me longer to get across five lanes of 196^th than it did to get a table picked out, paid for, and loaded into the truck.
And that’s what this place is good at – they have a staff on the floor. That staff knows the inventory. They don’t really care if you dislike some of the choices on the sales floor, as long as you’re clear about what you want and are halfway serious about trying to find something you might buy. We whirlwinded around the floor in two minutes, and it only took 20 seconds for a sales rep to find me in the first place.
What I walked out with is a mission-​style end table with a drawer. Real wood. Kinda heavy. Gets the hardware off my desk and makes my workstation much nicer. They’re nice guys, and they have a 10-​day return policy. I could see shopping here again if I were in a time crunch.

Ehhh… I wouldn’t rule out shopping here again, but the time we went:
–There were 6 furniture sales people standing around talking, and not one of them acknowledged us whatsoever. We went around the entire store, saw a few things that were all right, and then left.
–The selection is very limited.
–The stuff they had seemed cheap and not very sturdy.
–The staff was weirdly indifferent. Maybe we looked like we weren’t serious about buying furniture because we are young — -they would probably wish they didn’t dismiss us like they did if they had any idea how much we ended up buying at Bassett hehe.
–Some of the dressers, coffee tables and night stands were nice