Martin Water Conditioning

Okay, it takes either a really bad experience or a really great experience to motivate me to review a service based company. Martin Water Conditioning, as you may see by the rating, delivered wonderful customer service and support on top of competitive pricing.
After drilling a well, my water supply was terrible. I had iron bacteria and hard water with a high Ph balance. Note that it cost $ 6000 just to drill a well, so I was not looking forward to another large expense. I called 3 different companies to test the water and provide an estimate for their best solution.
It came down to Martin and Culligan, because they were specialists in water softening and conditioning– therefore the service would be much better than a general plumbing company. Both specialists seemed trustworthy (I watched to make sure the water they tested actually came from the faucet and not a vial, because I have seen this happen!)
Martin’s best solution was available for half the cost of Culligan, so I ended up choosing the lower cost and I am very glad I did. After the new water conditioning system was installed, the water still came out fairly brown and muddy/​cloudy/​dirty. I gave it 24 hours before calling and somebody came right back out (within an hour) to run some tests, change filters, and find the solution.
He also helped with some plumbing issues in a second bathroom, and after a few hours of work found that the pipes were still really dirty. He used an air compressor to clean them out and sure enough everything was fixed! Not only is the water crystal clear now, but the second bathroom has no more issues.
My point is that it was almost entirely unrelated to the assignment, but they still came out a second time to diagnose and fix the problems I was having. They did not bill me for this second trip, and to me that is a perfect example of what customer service and support should be like.
I strongly recommend Martin Water Conditioning!