A & J Plumbing & Sewer Service

I called these guys because I read some good reviews somewhere online about them and had found a coupon for service. They scheduled the appointment and came out promptly. The guys were really nice and seemed like they were very helpful for my elderly aunt and her backing up sewer drain problem. They sent some sort of thing down the pipes to clear out some of the root problem she was having and it was all good when they left. It seemed like a really good deal as they «only» charged $ 150. Two days later we had the same issue come up and then a week later the basement flooded again. When I called to see if there was anything they could do about what they did… or didn’t do the first time… the lady said they could come out again and it would cost probably the same, if not more to fix the issue. Needless to say, we got another company to come out and paid them the same about and the guy cleared out the pipes really well so that we don’t foresee any similar issues recurring anytime soon. Plus, this other company guaranteed their work and would come out for free if there was an issue.
Basically, be careful when using this company because if you don’t know what you need them to do, they will probably rip you off like my situation. I’m upset that it cost $ 150 just to get the drain to drain out for a couple days. It’s not a good deal if it doesn’t solve the problem… even if it cost $ 250…as long as the job got done right… it would be ok. Don’t charge less to do nothing and expect to get business again. That’s just bad business!

The days of home ownership is killing my pockets. (Oh why?)
I believe a contract quote should be honored — basically you have an agreement to pay the amount written up on the document.
Service guy came out — stated i need to snake my drain: $ 99.99 service with coupon + $ 49.99 for standard service charge = $ 149.98 but unfortunately service tech wasn’t able to complete because it’s a little narrow so i had to reschedule for another guy to help. Next appointment — i receive a call 30 mins before the window ended and different tech stating; he made a mistake and forget to add for another person which is another charge of $ 150. (Are you kidding me?! Sounds too much like a spam)
I’m sorry — i will not be doing business if you can’t hold accountable for your own original agreement. (Bad business)