Stc Investments

0 stars should be an option. Poor response to complaints about the condition of the property. Cockroaches. Kitchen cabinets that leak when it rains. Mold in the bathrooms. Stained and sticky carpet. Decrepit front porch. Refrigerator went out twice (no reimbursement for wasted food). Want to retain your security deposit? Yeah, think again. Slum lords, crooks. They take advantage of college students. Run. Run away fast.

STC Investments is THE WORST company in Macomb to rent from. Heather is somewhat helpful but Rob is a joke. We have had a bat, maggot, and fly problem in our house which received no attention even after we called the office multiple times. They simply do not care and all they want is your money. They overcharged us for rent for absolutely no reason and have no explanation why. They told us in the summer of 2014 that they were going to complete the bathroom in the basement before the school year started. Today is June 13^th, 2015 and it’s still not done… AT ALL COSTS please avoid this company. If you don’t you will not enjoy yourself at western.

If I could rate this company negative stars, I would. Slum lords is a good word for them. The company is so unorganized it is simply ridiculous. The DO NOT take care of any of their properties (Example: our brick porch collapsed the first week of school. Couple days later, they sent someone over to patch it up. Not safe for anyone before the collapse OR after the collapse). I understand it is a college town, but they literally do the bare minimum to make a house livable. For example, if a door has a crack or a hole in it, they will simply paint over it (I speak from experience, as that is what happened to me). If you have any problem regarding the appliances in the house, sit tight, because chances are it’ll take a week or more for them to get to it. The do not give specifics on any sort of bill, normally just sending over a piece of paper with a random number typed on it with their logo on top. The offer no explanation as to why they charge what they do. The house we lived in has glass in their windows that did not even fit the frame. However if it somehow breaks (which it does VERY easily) they will come by and charge you upwards of $ 100 to replace it. And by replace it, I mean they put a piece of glass in there that ACTUALLY FITS the frame. Could go on for days about specifics, but there are far too many. Bottom line is their houses are BARELY livable, their customer service could be rated BELOW a 0 on a scale of 1 – 10, they will not keep in contact with you, they do not care about your problems, they will simply tell you they will get back to you (which they never do). If I could do it all over again, I would literally rent from ANY company in Macomb over this complete joke of a company.