Cox Communications Residential Services

Called Cox cable second day in a row. They have digitized all programming. I asked this guy in their customer disappointment support that I understood going digital but why encrypt the channels. He said everyone steals cable. Therefore, he’s called everyone on Cox cable in the state of Georgia a criminal as he said ALL people. Oh, he later hung up on me.
Talked to another guy name Anthony from Oklahoma. His job was to talk me out of canceling the TV cable.
My arguments: 1. about 65% of all content on Cox is reruns and not first run material. 2. Networks producing content has deteriorated. It’s either old reruns or cage fighting which is cheap to produce and put on the air. 3. Shopping networks, cooking networks and things like that. I’m sure there’s a few people who really, really needs multiple cooking networks.
His arguments: Local news and weather content from cable. Has this guy never heard of a little invention called R-​A-​D-​I-​O?
Kept him on the phone for an hour with him trying to tell me that if I bought an antenna, the Chromecast and a hulu membership, I’d be right back to where I’m at now in paying for cable. Not so. Within three months, a Chromecast and OTA antenna will pay for themselves. Then a hulu or Netflick is going to be a lot cheaper than Cox cable. Plus you can pause or watch it when YOU want not when COX wants.
The people of Georgia will rejoice when we read the headlines that COX CABLE FILES FOR BANKRUPTCY!
Those stupid little boxes you will now have to get. They keep saying «but it’s free for TWO YEARS!» Big deal. After two years, it’s $ 2.99 per month for life.
Let’s do the math. Say you are given a million dollars and you have the choice of spending it now or putting it in an investment that will give you 90% to 125% return on that guaranteed after the second year and in perpetuity? Which would you do? Would you spend the money now? Or, would you invest it in that 100% guaranteed investment that will pay you 90% to 125% plus after that second year until Cox cable goes out of business?
Well, that’s what that little box is: An investment. Say they spend a million dollars on these boxes and at the volume that they bought them, it cost them $ 25 dollars. They hand them out free for two years, no return on that investment. After two years, at $ 2.99 a month rental fee, in ten months they have recouped their original investment and the rest is pure profit.
The cable companies are dinosaurs and will soon become on the endangered species list. They are a victim of their own greed.
One-​Time Costs:
–OTA Antenna: $ 75.00
–Chromecast: $ 27.00
TotaL $ 103.00
Cable Cost: $ 50−125+
You see one to two months these pay for themselves.
You can find many, many free streaming services like Youtube, Hulu, CBS Sports, and others that may be free but broadcast the show a couple of days after the original air date. No brainer.
Netflix is the smoking cigarette that Cox cable realized too late that is the cancer that doomed them to the grave. We weep tears for Cox and will send flowers, if we can find some on clearance at Walmart.

As a warring to Cox users, do NOT sign up for auto pay. This company will charge you for fees that [[should not even exist]]. I’ve been a COX Communications customer for no more than three months and have already lost internet connection as result of an incompetent technician, been charged excessive fees for services THAT NEVER EXISTED (and amounted to more than $ 120), and experienced excessively poor customer service. Should you have frustrations regarding any unnecessary charges from COX avoid visiting a physical location — individuals there are unable to refund the (irresponsible, fraudulent, and unnecessary) charges against your account. You will have to call the COX collections agency to sort through the problems. And when you call, you’ll inevitably have to share your issue with one individual only to have the EXACT same exchange with another person in order to resolve the problem. In addition, it takes UP TO 72 hours for anyone to even consider fixing the situation. In summation, DO NOT TRUST THIS COMPANY WITH YOUR MONEY.
If it were possible to give this company anything lower than one star, I would do so. Absolutely none of the departments are connected to one another and no one knows what is going on.
Furthermore, if high-​speed internet is something you desire then I would seek services elsewhere. Were you to send a hyperactive dog into your yard with a homemade, aluminum foil satellite attached to its collar, you would experience faster speeds than what this company has to offer.
If you find another internet provider within the area, USE THEM. COX IS NOT WORTH IT.

This was our only option when we first moved.
We have multiple devices as do most modern homes.
I think I have stepped into a time warp however.
We are plagued with getting dropped and slowed internet. Not having experienced this in over well over 10 years when we still
Dial-​up internet!
We pay for fast service high speed service and get bumped— wait… I’m dreaming and this is still the 90’s! Pinch me and I will wake up and return to 2013 civilization!