Macon Smiles

Trip to dentist leads to unexpected diagnosis!
The wife and I left Macon 10 yrs ago. Dr Shah had been our dentist and helped my wife with gum issues. Well we just got back to town and my wife saw Dr Shah again after a decade. Of course Dr Shah remembered her condition vividly. After the examination Dr Shah stepped back and said «whooaa.» The issue had come back but more aggressively than before. She had seen advance periodontal disease but what could explain such rapid deterioration? She started asking my wife questions. Some that had nothing to do about teeth at all. Long story short…
She told to follow up with an MD. At first the doctor’s office did not want to schedule us because we would not have insurance for another 6 weeks or so. I had called several doctors in Macon and not a single one would see us with out insurance. You know what my dentist did? She called, spoke with the doctor, would not take no for an answer and got us in. An MRI later a tumor was found wrapped around my wife’s pituitary gland. That is going to be addressed soon and we are hopeful for a bright future.
Dr Shah and that staff are simply the best at what they do.

I was not impressed with my visit here. I thought this was one of the nicer more boutique styled offices in town. I was wrong. A little back ground, I’ve always taken meticulous care of my teeth and my dentist in my old town has a top notch office and the services to match. I actually look forward to going to the dentist — it’s that great of an experience!
Any who, I showed up early for my appointment and the front desk staff happily got me signed in. I waited about 15mins before I was taken back. The waiting area is desperate need of a remodel. Nothing wrong with it per se– but with the prices she charges I was expecting something more «glamorous». The office is definitely not what a modern dental office should be.
My hygienist did a good job and was very nice. We discussed a small procedure I was interested in and she said Dr. Shah would talk more about it. So we finish up and Dr. Shah comes in moments later.
My hygienist tells Dr. Shah about the procedure and it’s as if she couldn’t care less. She never mentions it again. She spends all of 3 minutes in the room before she was on her way. When I arrived there were 3 people in the waiting room so my assumption is that she is too busy to provide the quality of service I am accustomed to. Nice enough lady nonetheless.
After finishing my cleaning, I proceed to the front desk to pay for my visit.(note: she does not take insurance) The total is just shy of $ 300. I hand over my card and head out the door. As I settle in the car and prepare to drive away I began to realize how underwhelmed I was with my visit. I have no qualms about paying $ 300 for a dental cleaning. However, at this price point you are no longer paying for a cleaning, you are paying for the experience. You want to be «wowed». You don’t get that here. Her facility nor service match the price she is charging.
I will not be returning and I do not recommend.

This place is horrible. They are nice people but the dentist permanently damaged my teeth and still charged me outrageous prices. I went to get a couple cavities filled and within a week my jaw was so sore I couldn’t eat. I called the dentist and she said to come back in. She drilled on my teeth some more to «re adjust my bite» and it ground my tooth down to a nub. I couldn’t let anything touch he left side of my mouth, not even room temp water. It would send shooting pain into my teeth. I called the dentist again and came back in. She took all my fillings in and put them all back in (extremely painful), and it only made it worse. I have permanent nerve damage over a simple every day procedure and 2 years later I still can’t chew on that side. The dentist didn’t offer any price relief and then immediately turned me over to collections.
If I took my car to a shop and they did not fix it, and only broke it further I wouldn’t keep paying for them to break it further.
The dentist should have made this right. I’ve been so scarred that I’m just now going back to a different dentist. I never write reviews but if I can save someone from this then happening to them then it is worth it. Don’t go here!