I have been here 4 –5 times for massages and it’s hit or miss. The best thing is the locker room. I was there for a couple massage with my husband and I received a hot towel behind my neck and cover for my eyes which was lovely, but afterwards I found out that my husband did not receive the same treatment while in the same room. Why? I Went again with a girlfriend for the hot stone special and the same thing happened but this time I did not receive a hot towel behind my head only she did. Unfortunately the sheets and blankets on the table are too thin and of low quality and mine actually smelled a little rancid from stained oils? There aren’t carpets on the floors so its kind of gross to get off the table and feel a cold and slippery hard floor as you slid over to find your slippers and robe. Sometimes one of the good therapist will place your robe on the table before she leaves but that only happened once for me. My friend therapist did it for her. I didn’t feel relaxed at all after my hot stone… I could tell my Therapist was new and needed more experience bc she rushed through the 50 minutes. A hot stone should be slow and steady and super relaxing. I wish the spa director would consider emailing the clients a review form afterwards to really see how her Therapists are preforming bc I know most ppl wouldn’t say anything while they are there face to face when checking out. This could be an amazing Spa but it lacks in quality and consistency. I have one more gift certificate and I am not too excited about going back at this point.
Nancy M.
Évaluation du lieu : 3 Wyckoff, NJ
The staff was very friendly. Three of us received facials that were performed by Kim who was excellent! Four of us had Massages that were all great. My son loves pedicures, but loved only the ice cream sundae portion of the mani pedi. He was disappointed without a tub soak and massage portion. Guess I have him spoiled with the place at home that rubs lemon and honey on your legs! The lounge could have more comfy chairs and actual lounge chairs, but we didn’t wait long anyway. The spa manager, who did my pedicure, Rachele, was very nice and easy to chat with offering several local activities. It is worth the trip to pamper yourself a bit!
Karen E.
Évaluation du lieu : 5 Emmaus, PA
Myself and two friends went for massages today. Two of us had had hot stone and the other had deep tissue. Massages were great. I love the ambience of the spa and amenities. We took advantage of the pool after our massages. The prices are comparable maybe even better than spas that don’t have the frills. The only possible negative I can say was the changing area was sort of warm, which could be due to the sauna attached to the changing area.
Kerry L.
Évaluation du lieu : 2 Philadelphia, PA
I went in for a pedicure today, was greeted at the front desk by two very welcoming women, filled out some paperwork and was escorted into the spa to wait for my pedicurist. I was offered water or tea, a robe to change into and a comfortable seat. Within 10 minutes I was taken to one of two pedicure massage chairs. They only have regular nail polish, I believe the brand was zoya. I was wanting gels, I don’t think I would have made the appointment at Bear Creek if I knew I didn’t have the option for gels… my fault for not asking when I was making the appointment. The chairs and the spa were clean, the tools were in a little glass of disinfectant next to me. The pedicure consisted of the norm, scrub, a very short massage… overall it was kind of average. Absolutely nothing special. My usual spa is $ 35 for gels and a great massage. I don’t think I’ll spend the extra money for a pedi at Bear Creek. I may try another service, I’m in need of a facial, but I would like to be sure it’s going to be great for the extra $$. Pedi has chipped pre 24 hour mark :(
Sarah J.
Évaluation du lieu : 5 St. Augustine, FL
I’ve been here quite a few times for massages and they have very talented professionals here. They have the best facilities around. I love that I can stay late or go early to soak in the hot tub or steam in the steam room and love that I can shower after the massage so I don’t have to get into my clothes all oily.