A-Team Construction Unlimited Inc

My experience with A Team Const. results in a 5 star rating. A roof leak and insulation added to my attic were completed with expert professional care. The management and workers I dealt with reflected honesty, trustworthy and integrity in the genuine attitude to provide me the best professional work and service to resolve my issues in which I received. I highly recommend this company and am a fully pleased customer.

Having a huge oak tree fall on your house is pretty traumatic. Couple that with having a flat roof with a specialty roofing product on it and trying to find a certified roofer to replace it. Well, all my prayers were answered when I called Aaron Martinek from A-​Team on a Saturday morning. Aaron came over to my home immediately (on a Saturday no less) and patched my roof until we could assess the damage and complete the claim with the insurance company. He was one of the most kind and compassionate people I have ever met. He hugged me at least three times that day telling me everything was going to be okay. Throughout the entire process, I had constant communication with my project manager Lucas who was also extremely helpful. They always listened to my concerns. My project was completed in less than three days and the craftsmen were very conscientious and respectful of my property. They cleaned up every day before they left. You don’t see that much anymore. I can’t say enough about the entire team at A-​Team Construction. I will definitely refer them to friends and use them when I need other work done at my home. These days it is so hard to find contractors who really do care. A-​Team really cares.

A-​Team was extremely helpful and assistive up until I signed my contract. I signed a contract with A-​Team Construction on June 25, 2014, gave them a check for half the cost, and was told they should be able to complete the work in the next week or two. This was for a job involving a large hole in my roof, a few broken rafters, and 30′ of ripped open soffits from a tree falling on it. After 3 weeks and no A-​Team contact, I called them and I was told that my repair job had been forgotten internally and that I was now #28 in the work queue. In the end of August I was told I was #2 in the queue. They stated my job was delayed due to large scale commercial projects. When my job was set to be worked on September 17, no one showed up so I called them and was told some of the team was experiencing illness and to plan for Monday. Never happened. Tommy was very professional, but kept repeating the same story — «We have the materials and we have the foreman for your project ready to go, but we are struggling to get one of our crews freed up.» It was dozens of calls and over 15 weeks of waiting until finally October 09, 2014 they got to my job. A week earlier I told them I will be writing reviews and desired more frequent updates to when my job work would be completed. They got to my job because it was subcontracted to another company «The Gardner Company» and that subcontractor had no problem getting to the work with only a weeks notice.
The work quality that «The Gardner Company» performed, which A-​Team subcontracted to, was good. My roof and soffits look like they did before the tree damage. The subcontractor did mistakenly change my downspout sizes which I had explicitly told A-​Team I don’t want changed, fortunately A-​Team did come back out to fix this. A different group came out with a plain white van to replace the gutters and Tommy said this was A-Team’s group doing the gutters. However, when I asked the gutter group for a business card, I received one for an entirely different company.
I hired A-​Team to repair a hole in my roof and I spent more time talking with them on the phone then what it took to get the job done. The job only took about one full day with two people to repair. Fortunately, Tommy was considerate, understanding and empathetic up until the final payment.
I had expected that Tommy (Vice President) would give me some form of a discount as he had stated they can compensate with money and that sometimes they will complete the work even after returning the deposit. After receiving the final bill and asking about a discount, he gives me a second even higher payment amount implying I should pay more because they didn’t have any profit on my job and finishes his email «Please receive this notice as required by law that unless payment is received in full we will pursue placing a lien against on your property and plan to report the lien to all three credit bureaus until the balance owed is paid in full.»
My opinion is that A-​Team construction did not meet their end of the contract with a timely job completion, wasted many hours of my time, put at risk additional damage to my home and was unwilling to compensate me (not even with a small discount) for the disappointing and troubling service.