Blow Dry Style Lounge

New to town and looking for a salon. I love this place. Bree is the best. She was very professional and did a fantastic job.

Had another great morning at blow dry. Pedi w my hubby included a mimosa n pink champagne. Can’t wait till our next visit. Super relaxing n great conversation. Thanks ladies!

Ashley b did a great job! She worked on my bottle blonde with great highlights and a great cut and facial to boot!

Purchased a Groupon for a friend and myself for a gel mani and a regular pedi. Service was HORRIBLE!
Apparently one of the nail techs was a no-​show so they had just one tech take care of both my friend and I at the same time. The tech had an UGLY ATTITUDE and did a VERY POOR JOB. She rushed through the service and didn’t provide even the standards you come to expect with getting your nails done: no cleaning under the nails, no massage, no oil on the cuticles, etc. Also, I am ‘blessed’ with having a very small pinky toe nail and the tech had the gall to ask what she was «supposed to do with it»! In all my 30+ years of existence I have never had a nail technician ask such a thing! A true professional would do their job without incident and not INSULT a client.
The salon itself leaves a lot to be desired. Looks like it’s trying too hard to be something it’s not. The staff seem like they have LITTLE TO NO EXPERIENCE, the décor doesn’t fit with the space it’s in and it’s definitely NOT A ‘LOUNGE’ by any stretch of the imagination.
I thought this would be a nice Girl’s activity but we left SORELY DISAPPOINTED. I will not be a repeat customer and I do not suggest this place to anyone. I wrote a similar review on Groupon but of course it won’t show on their site so BUYER BEWARE!

I’ve received multiple gel manicures and regular pedicures at this establishment. Every one has met my expectations– which are high.
Also, the people are friendly and the salon is new so it looks nice. I’ve taken advantage of the coffee bar several times.
My only complaint is that it is sometimes hard to reach them. Their phone is not staffed on a consistent basis. That being said I always eventually get through.
I have recommended the Blow Dry Style Salon to several friends.

I bought the Groupon for the Mani/​Pedi with a drink. It seemed like a good enough deal that I got two. It was difficult to schedule the first appointment and I couldn’t get in for nearly a month. On the day of my appointment I got a phone call saying I could come in earlier if I wanted, but that my 4 pm appointment was no longer available. I agreed to go at noon instead. I was never offered a drink of any sort and when I asked if there was coffee I was told they didn’t make any that day. The pedicure was little more than a soak and some polish. Took less than 15 minutes. The manicure was just as quick which may explain why my gel polish had peeled off, in full pieces (not just the corners or edges), of 6 of my fingers within a week or so. I wasn’t thrilled with the experience, but since I had bought two Groupons I booked another appointment for three weeks later. My appointment was at noon; this was confirmed by phone, text and email. As I was parking at 11:45, I get a call saying that since I was more than 20 minutes late for my appointment that I could no longer be accommodated that day. I went in and was told that my appointment was at 12:00. I showed them the text and email confirmations, but was told that all of those must have been incorrect. Although there was not one other customer in the place, I was told that I could have either a manicure or pedicure but there wasn’t time for both. As the pizza delivery guy had just left, I felt like I was being sped along to not interrupt lunch for the two people working. I got my nails done and all the while was told how poor of a job the other person had done on them. They did give me cold coffee this time and a $ 20 gift card for the appointment time problem. I had to schedule a pedicure and did so for two weeks later. The day before my appointment, I get an email stating that my appointment time in no longer available and would need to be rescheduled. I am not sure how a set appointment is suddenly no longer available. I ended up just not rescheduling. I don’t intend to use the gift card and will take the loss on the Groupon. Three chances is enough. Even though the second manicure lasted a couple of weeks, I cannot recommend this business.

They did NOTHING to my feet. They didn’t clean under my nails, they didn’t get rid of dead skin. What the hell is the point if your feet are still rough and horrible after your nail appointment. Don’t just put some sugar scrub on our feet and pretend it did ANYTHING. I would never recommend and I do not intend to go back. I can get a better pedicure at any random salon no question.

I honestly can not even give them a single star. They are so disorganized. I was here for a group event with friends and they said they could do us all at once and they split us up. Two people were done way before the other three. The pedicure was literally a soak with two swipes of a file. Wtf?! My big toes are so callused. I’m a triathlete. These feet need help! They were cleaning the foot rubs while we were still getting polished bc another group was coming in. The polish on my friend’s nails was all over her cuticles. They cleaned it up but not a professional job. The co workers tried to help but the nail tech was clearly not wanting her assistance. I’d never come back here.

Disappointing.
I’m literally writing this from a chair in the salon while I wait for my friend to finish up her service.
She came to town to visit for my birthday and we saw the Groupon and thought, «why not?» She purchased the coupon for a highlight, facial, cut and blowout. I purchased the cut, shine treatment, and hydrating hand treatment.
We scheduled weeks ago– requested appointments at the same time. Given the differing lengths of the treatments they staggered us. Great. Until they scheduled her for Wednesday and me for Thursday. And even two days before the appointments they still had it messed up. Luckily we were able to make it work on the same day, with less than perfect timing… Not a big deal.
For only being about 1.5 years old it’s rather shabby looking. Lots of pictures just sitting on the floor next to the wall. Design aesthetic doesn’t match anything. They’re trying to go for comfy cozy, hip and trendy, hip hop and childish all at once. Again, not a big deal but something to consider.
My haircut and blowout? Standard. I didn’t want much cut off so it made the job simple. No questioning how I wanted it styled– super simple straight blowout with as much body as I’d get blowdrying with my head upside down at home. If asked, I would have liked some curl or body of some sort. The concept of being a blowdry salon generally comes with having a «menu» of styles to choose from– that’s clearly missing here.
However, I’ve now been sitting here for an hour since my service finished. No one has asked if I’d like water and despite my mentioning when I arrived, no mention by staff of my hand treatment (and honestly, at this point, I have no desire to ask for it. After bringing it up and it being listed as included w purchase, I shouldn’t HAVE to ask).
My friend’s highlight job is a joke. I don’t know if her stylist is new to this salon and their product or fresh out of beauty school or what. The Groupon says additional charges for length and additional services. However upon arrival we were informed it’s also only for a specific caramel color… No note of this at all in the small print… We’ve looked while sitting here.
The stylist has had two others (including mine) helping her mix the color and toner and has received instruction and assistance multiple times on HOW to apply the highlights and where.
The staff seem friendly (though the one who seems to be most in charge was making very annoyed and unprofessional faces at a client on the phone when we walked in). As others have noted it’s definitely amateur hour and there is a reason they have multiple Groupons and other promotions running. We’ll wait to see how the color turns out but I do not think I’ll be returning no matter the discount or promotion.

I had a gelish mani and regular pedi by Joely and she did a great job. She tracked down the color I wanted even though it wasn’t on the swatches in my nail room. I was asked twice if I needed a beverage which seemed like the perfect amount. Breezy did my eye brow wax and it was quick and looks great. Sesha (manager?) was super accomodating as I left my coupon at home and she honored it and let me email it to her later. I will definitely be visiting again.

What a fun, relaxing way to start the day! Mani/​pedi & Mimosa! Nail techs knowledgeable and full of interesting tidbits. One of least painful eyebrow waxes I have ever had. I loved this place – hope you give it a try!

Denise did an amazing job with my hair! I was very nervous at first, and she took the time to give me what I wanted. I showed her a few pictures and had a consultation with her, and she got to work. I am impressed with how my hair turned out. She was very attentive to my needs and reassured me that everything would be fine! I would definitely recommend Denise!

I never had the chance to get any service from them since they never called me back.
A couple of months ago, I was seeking a place who would do my and my maid of honor’s hair for my wedding. I spoke with someone who said she was gonna call me back after a couple of days because she was gonna speak with some staff members about who would be available on the weekend of my wedding.
No call. Never heard from her. And I was way too busy to play phone tag. After leaving that type of impression, I’m kind of glad they won’t be providing hair services for my wedding.

Visited here because of a Groupon for a gel manicure and pedicure.
It was difficult to schedule via phone. I called twice and was told each time I would be called back. I never was. I finally made an appointment (for a month later). A week before the appointment they called me to reschedule.
The salon was very clean and the technician who helped me was friendly (and a bit of an over-​sharer).
The service was poor quality, though. The pedicure was a quick soak, a brief sugar scrub, and a polish application. I was left with rough heels and messy cuticles. The manicure was very, very sloppy. Several of my nails were not smooth, and my cuticles looked better before the manicure.
I didn’t follow-​up with a complaint. I’m not confident a re-​do would have been any better.

Loved the nails & toes Joely did for me! & I had a drink while getting my pedicure? SCORE.

I have been here several times now and have been extremely impressed each time. The staff is above reproach and the salon is always spotless. I was so pleased I had them do my daughters entire wedding party, hair and make-​up. The bride and bridesmaids all looked stunning. Unlike some salons the staff are always more interested in their customers than chatting with coworkers or God forbid texting! This is the only salon I have found in this area that truly understands the concept of pampering their clientele!

I have visited the salon on multiple occasions and have always enjoyed my experience. I have had a blowout, manicures, pedicures, a facial, and waxing done. I love how cost effective it is and the staff is awesome.
I know some reviewers have not enjoyed the laid back and family like atmosphere, but that is one of the big draws for me. I love chatting with other technicians during my appointments.
I have had instances where my nail polish peeled off soon after my appointment, but they have always been happy to redo the nails when I called.
I suggest attending one of the wine tasting events that the salon hosts, I’ve been to two, to see if it is a good fit for you. Meet the staff and get a feel for the place. You’ll be glad you did.

:(I hate to do this, because the employees were very nice, as was the concept and facilities, however, this was a true armature salon.
I came Saturday morning with two friends, we had a few services a piece. One had a blowout… her hair looked better when she walked into the salon (in a top know not washed!)
I had an color balance… granted, it was only $ 55.00 which is quite inexpensive, but I left with purple shampoo and yellow hair. :/​
The third of us, had highlights, chunky ones… where they went no one knows, you can not see a difference.
As for the «bar» aspect, they are allowed to serve 6 ounces of alcohol… and when we ordered mimosas, the person making them came to ask what goes first, the OJ or the champagne.
This makes me sad as it really would be a great idea for a fun party, but at this point its a waste of money… and your appearance is at stake!

This is a response to the owner’s ridiculous and false accusations. The owner of this business is now harassing me through private Unilocal messaging. I would like to make it clear that I am not affiliated with any salon or spa. I have never been paid to write a review. I live and work in the Fitchburg area, right off the beltline near Fish Hatchery Road. I frequent businesses in this area because it’s close to work and home. I was a real guest at Blow Dry Style Lounge on Friday, September 5, 2014, for a basic pedicure with Tori Bates. My friend was also a real guest that same night for a signature blowout with Sunshine Herr. My friend and I are both attorneys and young professionals. Neither of us have anything to gain by writing a fake or negative review. There is no agenda. I wrote my negative review based upon my disappointing and unsatisfactory experience. My review was honest and an accurate description of my experience. My only interest was to share my bad experience so others are warned about poor quality services.