Clean Planet Cell Phone Repair

I took my phone to Erik at Clean Cellular Phone Repair to see if he could fix an Iphone 5 power button. The company appeared to have good reviews (however, most previous reviews are reviews under a different ownership), and Erik said for $ 50 he could fix it the same day, no problem. When I went to pick up the phone, it immediately died (in the shop) and wouldn’t turn back on (which Erik attributed to a dead battery). The phone repeatedly did this (even though the battery was fully charged) over next few days so Erik said he would fix it. He kept the phone for a full week before he gave it back (with no adequate reason for why he had it so long), and since I’ve gotten the phone back, it’s been completely unusable. It will not work at all unless it’s continuously plugged into the wall, none of the buttons work properly, and the screen isn’t even mounted evenly. I took it to another phone company who said that the motherboard is fried (as a direct result from the «repair»), it is unfixable, and that any reputable phone company would replace the phone. Erik denied that any of it was his fault or even tried to help resolve the problem. He had no problem raising his voice on the phone, calling me a liar and not returning my phone calls. A «simple $ 50 repair» resulted in me purchasing a brand new $ 500 Iphone.

The screen on my phone cracked at about 2 p.m. on a Saturday and I had no idea what I was going to do. The AppleStore didn’t have an opening until dinner time on Monday and wasn’t sure where else to go. A friend recommended these guys, and I couldn’t be happier that they did. I felt like a jerk for getting there around 3:30, knowing they closed at 4, but figured that I could get my phone back on Sunday. The gentleman that was there (I didn’t get his name) said that he could have it ready by 4. I assumed he meant by 4 on Sunday, but he assured me he could have it ready in 25 minutes for $ 100. I was completely relieved! He asked me to fill out some paperwork and that he would start on it right away. Sure enough, it wasn’t even 4 when he returned with my like-​new phone! Works great as well :)

Highly recommended. They really take their time yet very quick and their quality is unlike any other. Might be a little more expensive than other places but here they have much better quality.

After breaking my screen at Milwaukee airport I stopped by on my way home. They estimated I’d have to leave it a day but when I told them I lived out of town they got it done in a hour. I later realized my speaker was broke as well. They were able to fix it within a couple hours so I wouldn’t have to make two trips into town.
–Very knowledgeable
–Best price I could find
–expect a day or 2 but can be fast if needed

The shop is a mess. There are random phones and work orders laying all around the unkempt shop. The work orders have customer information including phone numbers, email addresses, and phone passwords visible to anyone who walks in. There is apparently only one technician, who is apparently over-​worked. I was told 2 – 3 hours for a screen replacement and they kept my phone for a full 3 days, during which, they did not attempt to communicate with me until I called to get an update. I wasted 2 trips to the shop, believing they’d have it done when they said they’d have it done. There is no privacy policy mentioned that precludes them from accessing your personal data, information, photos, etc from your digital devices — that worries me. Lastly, they are rude. Both employees I had contact with were terse and condescending. They brushed me off and didn’t think it was a big deal to keep my phone overnight WITHOUT informing me (I was on-​call).

After shopping around a bit, I found their website and saw the bold claim that they can repair my Samsung S3’s screen for $ 99. I brought it in and sure enough, even though my phone’s glass had been completely shattered into little pieces, Clean Planet completely fixed it! I am very happy and it is great to have a like-​new phone again.
I’m not sure on the protocol, but I tipped the guy a few bucks too because the other place across town wanted over double for the same service.

Great place! I came in here to repair my IPhone 4S after the top button stopped working and it was out of warranty. After basically being told to go #@%& myself by both AT&T and the Apple Store, I decided to start pricing repair options. I then visited a few other cell phone repair places in town for price quotes, and Clean Planet ended up being the cheapest option. The man (TJ) who runs the business does the repairs himself, and he was friendly, timely, and honest. When my repair turned out to be a little more involved than he initially quoted me for, he took the extra time to perform the additional repair work and he didn’t charge me any more than the original quote. Well done, sir! Also, when I noticed my screen was flickering slightly, he took even more time to troubleshoot that issue before I left. I wholeheartedly recommend this shop for any phone repairs you need.

Recently broke my brand new mini iPad glass. I was very upset. I took it to Clean Planet Cell Phone Repair, and they fixed my broken glass within 1 hour! Friendly staff. I recommend this place to all my friends!

Great service was in and out in 30 min to get my cracked screen repaired very knowledgeable staff and they use only quality products so its better for the environment! Replacements come with a 30 day warranty as well! Definitely will be back of I need any other electronics repaired!

Walked in. Got my screen repaired with no hassle while I waited. TJ was friendly and efficient. Will definitely use the next time I bust my iPhone up again!

My iPhone 4 was taking blurry pictures and I called and TJ knew exactly what my problems was. He said if I came in, he could replace the back of my phone for $ 70ish and in about 5 — 10 minutes while I waited. I stopped in and he hooked me up. He was super friendly and knowledgeable — I’d recommend this place hands down for alternatives to getting a brand new phone.

I broke my iPhone 4 screen, he replaced it in just over 20 minutes, cost me $ 99, a little pricey, but did a great job!