Cornerstone Pediatrics PC

Not so happy!?.We are always right on time for the appointment not just this time because my daughter was really sick. I came late I agree my fault! I could have called and I am not the only one but hey! Sick child can be considered as exception sometime! She was coughing and coughing but no body looks considerate. Somehow I did manage to get an appointment after 1−½ hour but NOT happy !
If we can wait for our turn for hours outside & inside you guys should sometime hear our pain too and make some exceptions.

Cornerstone is quick to get children in the same day when they are sick. I also like how they keep the sick side and well side separate. Doctors are not in a hurry and take time to answer your questions.

My son is really too old to go here, but I’d be perfectly happy to go here until he turns 18! I’m sure it would be a little embarrassing at times, but they’ve been our doctors since the day he was born and I can’t imagine going anywhere else. They are busy, but what do you expect when they know what they are doing. As far as getting a sick child seen, we’ve had to wait before, but I’m sure we would have to wait anywhere. The wait has never been excessive. I like the way they keep sick and healthy visits separated from the time you come in until you leave.

We like two of the doctors here but really dislike the other two. The biggest complaint we have is that you don’t get to see your pediatrician when your child is sick, which is the opposite of what we were told when first starting going to Cornerstone. We were told that if your doctor is in the building, you could see. But their policy is that your doctor has to be working on the sick side that day in order to see him. Every single time I call to get a sick appointment, to make a well check up, or to ask a questions, you have to talk to a nurse and you’ll be on hold for 20 minutes and the receptionist keeps picking up asking if you are holding for a nurse and then telling you one will be right with you. Meanwhile, your child is screaming while you wait on hold. If your child is sick on Fridays or Mondays, you’re better off going to Urgent Care than going to Cornerstone because they are extremely busy, understaffed, and the good doctors aren’t working on the sick side. Our well visit checkups and vaccinations are always scheduled weeks late (3 months, 6 months, 9 months, 12 months, etc.) because they are already booked up. Very frustrating! They are supposed to turn on their phones at 8:15 a.m. but they are never ever turned no before 8:45, and sometimes later. Very frustrating to keep having to call and get a recording because they haven’t turned their phones over. I think they have way too many patients and can’t handle the load. We are getting the heck out of Cornerstone and going to a family doctor!