Cvs Pharmacy

I’ve been to this CVS for my aunt and mother quite a few times, and everytime I’m dealing with the pharmacy department, the pharmacists there seemed very irritable and not friendly at all.
This last time I went it was for my Aunt to pick up some prescriptions for her. Mind you, my aunt is disabled and she isn’t able at times to pick them up herself. So, I went to the pharmacy department and told them I was picking up some medicine for my aunt. I gave them her DOB and name. However, the lady there looked very confused and asked why my aunt isn’t here to pick up her own medicine. I kindly explained to her that my aunt is disabled, and at times, her disability prevents her for getting her own medicine, so I try my best to help out.
Then, the lady at the pharmacy department scoffed and told me to wait to get the medicine. I sat down at the waiting area and waited for about 8 minutes. The lady comes back to the counter, and said that my aunt didn’t have any prescriptions on file. I told her that was impossible because I just dropped those prescriptions off for my aunt two days prior. The lady went back to her computer, started typing for about 4 minutes and said that they wouldn’t be ready until Sunday.
Now. Why did it take all that time, all that confusion, just for her to say they aren’t ready today?? anyways, I told the lady that’s fine, and I said have a good day, and she didn’t say anything back. It’s fine, I wasn’t upset, but still, I just felt a little disrespected.
So, I called my Aunt on the phone, and told her the situation and she told me that she will get it filled this last time at this CVS and she will switch pharmacies because she doesn’t want to do business with a particular establishment that disrespect their customers.
I would’ve gave the review 1 star, but since the lady at the front of the store (not in the pharmacy department) was really kind to me, I didn’t want to blame the whole store on just that one person in a single department. Overall, I don’t plan on going to this CVS again. It’s not worth the rude behavior.