Hughes Net is the biggest joke. You pay a monthly fee to get no service. I am unable to get on the internet or get my email. I called spent 3 hours on the phone trying to get the internet fixed. In the end, the help desk person said she could send someone out but they would charge me for a router. The router is 2 months old! I started my hughnet service on July 1, 2015 and today August 31, 2015 I cancelled it. They are going to charge me $ 350 to cancel a service that never worked.
V R.
Évaluation du lieu : 1 Edinburg, VA
I am in the process of moving and after 5 days Hughes Net has yet to address my issues. The customer service experience for Hughes Net is less than acceptable and I don’t see how they stay in business. Please don’t get their services. trust me no internet is better than dealing with Hughes Net.