Klinke Cleaners

Brought in a silk shirt that I had dry cleaned only once before at another cleaner that is family owned. Klinke is expensive for crappy work. When I picked up my shirt (black) it was covered in white flecks. I needed it immediately but they said it would have to be «re cleaned». How they ever thought it was clean to begin with is beyond me. So I wore a wrinkled and dirty shirt to work. Went back and they did successfully remove all the flecks, however upon wearing it again, I noticed that both my buttons on my sleeve were broken off. They obviously mishandle clothes and don’t treat expensive items with care. I will never use them again and go back to my other cleaner who is just a little further away.

Shirts come back with collars just as dirty. Done with these jokers. Same day must mean no washing.

Pricey but good service with quick turnaround. They even send you a message when your order is ready.

Yeah words cannot describe how horrible this place is. I brought my bridesmaids dress there to get dry cleaned and to remove small some spots before my friend’s wedding. This was a new dress I hadn’t even worn yet. When I arrived to pick up my dress they tried to give me back a brown suit! I told them they had this wrong but they didn’t believe me and asked if I had proof I owned the dress. I shouldn’t need that! Anyways, after a half hour of searching they finally found the dress but it hadn’t been cleaned yet so I had to wait for them to do that too. I was so tired at that point I just paid and left and soon as they were done. When I got home and looked at the dress it was significantly dirtier than before with more spots everywhere. I was so upset! I took this dress to another cleaners who effortlessly got the spots out, charged much less, and was very friendly. Don’t ever come here they will screw you over!

The worst combination possible – high prices, poor quality, even worse customer service.
Same day/​good locations downtown are only things klinke has going for it. If only other cleaners in madison would learn that lesson. ..

VERY VERY EXPENSIVE. This place charges 5 star hotel prices with budget hotel service. Do yourself a favor and find a cleaners with fair prices and one that remembers how to take care of customers!

Klinke’s has been «ok» on the quality front and their locations are convenient for me. However, their prices are extremely high. I spent the past 2 years in San Francisco and the cost for a shirt was $ 1 per vs over $ 3 at Klinke. Ridiculous.
One thing you won’t find at Klinke’s are prices posted… not even on their web-​site. What does that tell you?

Klinke Cleaners on Monroe does a consistently poor job. Paying top dollar for cleaning that often leaves clothes smelly, or with holes because safety pins have been put through them (and not the labels), even with delicate silk. They are the worst cleaners I’ve dealt with.

I like that they will do same day service. Lots of other cleaners in Madison have absurd turnaround times — like a week!
But I don’t like the prices. It’s about 3 bucks a shirt. That’s really frickin expensive.

7 $ for a pair of pants? Are you serious? How do people afford to do their dry cleaning in this town?