Lowe’s Home Improvement Warehouse Store of Madison

I cannot say this about the entire store, but do not try to get blinds from Lowe’s, as it is not worth whatever deal they are offering. The contractor they use who measures blinds failed to contact us for 10 days (not the 24 – 48 hour guarantee) was a no-​show the first time, late the second, failed to properly file our measurements to Lowe’s, and made errors on the measurements. I understand this is a contractor, but the fun doesn’t stop there.
With Lowe’s, the staff consistently gave different numbers for prices, their computer system was continually «down,» the blinds specialist seemed to always be «at lunch,» and several other factors existed evidencing an indifference toward providing customer service. For example, I waited 30min just to be told they could not pull up my order on the computer because the system wasn’t working because it was raining, and I’d have to come back later. I was told these computer problems were normal. However you want to fit it, that’s really not acceptable for a business. I will say there was one individual that was competent and friendly, but she still couldn’t solve the cluster of a mess this was. It took 3 weeks to simply get a price quote on the blinds we wanted.
I gave up, went to the Home Depot near Briley and Gallatin, had an appointment to measure set up the next day, and a final quote the day after for a 30% cheaper price for the same blinds.
Do yourself a favor and go to Home Depot. Skip Lowe’s.

From Gallatin Pike you cannot see this Lowes. I actually thought my GPS had gone nuts and wanted me to turn down bazillion mile pike (I think that’s what it’s called?) but it is there.
I feel bad sometimes Unilocaling the chains. I mean how many times do you have to go to get a good opinion about how it really is? Chain places always bring certainty, but sometimes we customers expect them to descend on us as though we are the only people in the world buying 2x4s.
Fortunately I wasn’t buying 2x4s and I just needed a gift card and a light bulb. I found both without being descended upon by zealot employees hoping to extract 5 star Unilocal reviews from me.
And as far as I could tell, they do have 2x4s