Q9 PowerSports

Scratches, poor customer service, and the customer is not right. Well… away we Unilocal!
We got our daughter a new gas powered four wheeler for her birthday this year after years of having a little electric one. After researching we found what would be the perfect one. Not too expensive and just the right amount of power (and has a governor). So, we found the local dealer for this model and it was Q9 Powersports. So, we take our daughter in and she picked out the color she wanted. Awesome, we can take it home that night. Happy daughter!
So we purchase the four wheeler and they take it to the back to get it tuned up (about 5 minutes after we picked that machine). We glanced over the machine quickly (probably a mistake to be so fast about it) but we had a baby who was hungry, they were about to close, and we wanted to get home. About 30 minutes later they let us know it is ready and something that is nice… free helmet with purchase of the four wheeler.
After a very quick overview on how to start it, we loaded it into the truck and were off. We get home and unload it and notice that the undercarriage has scratches all over it and chipped pain all over as well. Yes, I should have looked it over more. I immediately called and left a message asking about a new body or touch up paint or anything. Seriously, we just bought this and your sales person (who we pointed out a few scuffs on the machine too) did not say a word?
Three days later I never got a call back so I decided to call again. I let her know I called before and was wondering why I never got a call back. «Well, it was not worth us calling you back.» Uhhh… really? I am a customer… even if you are not going to do anything at least call me back. Well, I explained the situation and she told me we bought it as is and that that. Really? Nothing? Not a «sorry» or «what can we do to help.» Nope, just an «it’s yours and you should have looked it over better.» I am sorry but when you buy a car, boat, or any vehicle the dealership does all they can to make sure you have the perfect product. They obviously did not and did not care that it was not. As she continued to treat me as a moron and downtalk to me I asked her «so you are doing nothing about this? No touch up paint or anything?» «No, you bought it as is but I will send you a sticker set.» WHOOOO HOOOO… stickers!
I am happy with the machine minus the scratches and it is a nice machine. I guess I do not like being treated like a moron and do you blame me? If I really wanted that I would just sit at home and listen to my wife talk about me (I AM KIDDING… love you baby). So… welcome to Unilocal Q9…1 Star for you and your shitty customer service that would make a brothel in the wild west look good.