Starbucks

I don’t even know how they swiped the card so fast.
We hit the drive through at a busy but not packed time. As in, a line in the parking lot but not out in the street. I ordered our two thingies and when we got to the window the clerk took the card and handed it back with the drinks in like .2 seconds. I was impressed.
During peak hours this place does way more business than the space can handle and you get a line of cars blocking one of the lanes on University, the city should get more tax money for that. Or maybe Starbucks could adopt the street and get out there to fill some pot holes with used coffee grounds; which as far as I can tell would hold up about as long as a city patch.

Yes, there’s a drive thru, but at prime time, skip it!
In the morning rush, you will definitely get your order more quickly if you go inside to order or do mobile order from your phone. Mobile order is pretty dang amazing – order from your phone and it’ll be ready when you pick up. The only disadvantage I know of is that you can’t bring your own cup, and again, you can’t go through the drive through.
The remodel did indeed remove the comfier seating, which I believe is a Sbux wide effort to get customers in and out. Still, the corporate overlords have done a good job with this location, as they are fast and friendly… it’s just that the tiny parking lot is not terribly compatible with a drive through.

This is my neighborhood Starbucks. The staff is friendly. The food and beverages are consistent. Only thing I’m not crazy about is, after the remodel, the comfy chairs have been replaced with high tops. It seems like I can never get there in time to grab a seat at the banquette bench. So, I am less likely to linger over a book and order more.

I’m glad to see I’m not the only one who doesn’t like this Srabucks, but then again, I don’t like many coffee shops. I went here after the time when the Badges destroyed Rutgers, on Halloween day. There was no empty chairs. the place is so small that it wold be smaller than a studio apartment., many better coffee shops in Madtown.

I have to admit that I’m not a fan of West Side establishments in general. They are so corporate and suburban as to make me forget I’m in Madison. That said, this Starbucks fits right in. Modern, sleek, overpriced, and uncomfortable. Even the patrons look like they came out of a Lands End catalog. Altogether generic. But if you need coffee and you happen to be in the strip mall section of University Ave., this is what is here.

The good is that it’s a Starbucks. It has a drive thru, which is rare in these parts. And it’s a good location (personally) for when I’m coming back from work or errands on the west side.
I don’t normally give Starbs a 4-​star unless they have a glaring flaw. For this place, it’s the setup. It is SO small. I would not feel comfortable sitting here to work because the remodel is dark and the space is made to feel even more enclosed by the island bar they put in the only area of the store that could have been spacious… and then they took that island and made an entire wall to go with it, unnecessarily. The outdoor seating is a strip against the front side of the building, which also feels incredibly too small.

Have had mixed experiences here but there are a lot of problems. Difficult drive through, not much seating, coffee not the best, poor recovery when they make mistakes. I’m tired of this place for sure and Starbucks in general isn’t what it used to be.

friendly barristers, super fast Google internet too, recently remodeled. At least recent to me, it had been awhile since I had been to this location.

The remodel on this Starbucks is completely sterile and uncomfortable. The place is messy with un-​wiped tables.
The barista seemed completely out out when I asked for real «for-​here» cups. She actually threw out the paper cups she was holding. No cream on the counter — had to ask for it and pour it out of a gallon carton.
Seems truck stop than a Starbucks.

Being a former starbucks employee I kno how stressful this job can be… Especially if you just starting out… So I tend to be pretty chill if my drink isn’t made right… Most of the time I just grin a bear it because meh its not like I order the most simple drinks in the world… But since I have been visiting this starbucks I have tried to get the mainstream drinks… Like a ice green tea sweetened. When I received the drink there is no sweetener… Or earl grey tea latte… If you don’t kno what is in it. It comes with an earl grey tea bag vanilla syrup half of a cup of hot water and steamed milk… But again they forgot the vanilla… Blah… My most resent visit I asked for a CDL… They skipped out on my sweetener and my whip cream… Lame… They just gave me a latte for a CDL price… I think the baristas here need a refresher on bar training… I am over this starbucks they just can’t seem to get is right… I think if they tried to make a connection with me and talk just a little I would have been ok… But I am just another number.

Drive thru with a high price. Worth it? Yes; sometimes.
Its the closest Starbucks with a drive thru to Downtown/​UW.
Really nice service here, even at 4:30a. The only thing against them is they’re not always on top on receipts, lid-​spill-​stoppers, drink options (splenda/​no whip/​EZ Ice, etc).
Not much of a selection of merchandise inside, in fact there’s a pretty run down atmosphere to it. New menu: tinier food portions. No pumpkin bread or coffee cake? Its not unique to this location, but the new (er) Gold card just plain stinks. It’s now 12 buys to get a free one with no physical notice, and they expire fast. It lacks value compared to the old system, but enough of that.
The coffee here has gotten too pricey to not just do at home. That and the alkali-​burnt taste that seems to accompany the new keurig-​like machines in use have me busting out the Community Coffee Chickory roast, and I’m Lazy. Even moreso at 4am, when they open. Probably why I still frequent here. Convienence is king.

Great staff here. Always quick and friendly despite how busy they are. My go to Starbucks.

I rag a lot on big chains like these in general. That being said, this one is not that bad based on the half a dozen times I’ve been there.
Good things: The service is pretty quick, no one has ever been rude to me, and today they slightly messed up my order so they gave me a coupon for a free drink. Better recovery than I was expecting from a busy chain with a drive through window.
Mediocre things: #1 The universally high prices. Over $ 5 for a grande soy white chocolate mocha with no whip? Seriously? #2 The sugar free mint syrup. It’s kinda nasty.
Things that are just bad about this place: Drive through line is always pretty long and unfortunately there are two lanes that feed into it right near where they take your order near the back of the building, so the line is actually much longer than it looks from the street.
Overall, it’s standard for Starbucks. Nothing outrageously special, nothing ragingly bad.

OK for a Starbucks. It’s very busy, which makes it noisy and the staff hurried. The furniture, especially the armchairs, are comfortable and a decent place ti sit and read.

This Starbucks is by far the most disorganized that I’ve been to, especially when going through the drive thru. They regularly make my drink orders incorrectly and are always out stock of bakery and sandwiches. I regrettably keep coming back because of the convenient location.

Ok so this is a Starbucks, for the most part, like any other starbucks. Specifically to this location, it is expectedly busier than most because it is right on University (hard to miss). Even so there seems to be plentiful seating and staff is efficient give or take some rare occasions. Now the real kicker. This Starbucks has a drive thru! Which is GREAT except that FOR the drive thru is the worst positioned store I have ever seen. People seem to think it is a free-​for-​all and whoever is closest gets to go; whether you come in through the back entrance or front I guess its anyones go. Thats why this store doesn’t get a full 5 stars. It seem like a tiny thing to worry about but the parking lot is awful as well.

The service is good, but the drive thru and parking are a bit sketchy.

I realize there are plenty of local coffee shops in Madison, and I love them too, but this one just happens to be on my way to work AND it has a drive through. Sometimes convenience wins. It also happens to have a super friendly and energetic staff that is always so kind and really brightens my morning commute.

I love the convenience of Starbucks! And I love knowing that the quality of my order will be the same each time I go. I also like sitting on their patio that looks onto University Avenue.

Drive Through — YIPEEEEEEEE! — 5 Stars.
The fact that everyone else does this, and by consequence there is a VERY STRONG possibility that you get STUCK in the drive through when it could have taken you less time to park, get out of your car, and order your triple shot cappuccino — BOOOOOOOOO — 1 star.
The fact that you CAN enter both through University Avenue AND behind the Mobil Gas Station (thus avoiding the hoopla of trying to turn left on University — HOOORAAAAAAAHHH = 5 stars!
The fact that there’s never a cohesive line since there’s two drive through entrances, and well. it could get ugly if people are craving their javas and are trying to manoover their huge ass SUVs and you have a tiny little car that SHOULD be easier but these people are EVIL and vicious and may not let you in accordingly — BOOOOOOOO 1 star.
The fact that on REPEATED occasions, the !@#$% baristas did NOT know that a triple shot cap was the same as a cap with an extra shot, and wanted to charge me for a latte with two extra shots, and it is PATHETIC when I, the CUSTOMER, has to tell them «Um. no… A basic cappuccino has TWO shot of espresso. That’s why if I add another one it’s called a triple shot. Look it up!» (Oh hushie, I say it in a nice way, which probably accounts for my weak coffee.) — BOOOOOO 1 star.
The fact that many times the coffee has been free because of this (they try to overcharge, and after a discussion, I’m right! — YAY — 4 stars.
The fact that they don’t know how to make a cappuccino and this makes me wary of the amounts of times that I asked for a cap, and got a latte with foam, then left, and said «DAMN, this coffee is weak», 2 stars.
I think that averages to three. Good math skills have I got, you know!