Super Lube

If you would like to go get an oil change without feeling like you are going to be targetted for buying lots of unneeded products, and get some honest information about any potential problem areas, get over to see these guys. They have some very knowledgeable and competent folks who are happy to explain things and point out any concerns that would be worth checking out with a mechanic. They spotted alot oil around my engine block, showed me where the serpintine belt was being affected, applied degreaser to the underside to wash away any oil and residues to have a better look. They did not pretend to be able to draw conclusions prematurely and simply made recommendations while showing me why. After going to my mechanic, he resolved my excess oil issues in a relatively inexpensive way and replaced my serpintine belt for free because he should’ve caught the bad crank seal in the first place. Had I not had these guys look under my hood carefully, I could’ve had much worse problems later on if my serpintine belt would’ve failed. I trust these guys.

They change your oil, re-​fill your fluids, and do a car inspection. But I don’t like being stuck in my car during service. There is no seating for customers other than an outdoor bench with a view of the service bays.
When you get an oil change, the staff will check all of your car fluids, your lights, battery, serpentine belt, air filter, and clean your front window. As you can imagine, the staff offers to fix any deficiencies they identify whilst you’re idling in the driver seat. The staff is honest about what they recommend – they were right when I had an old serpentine belt, and when I had it replaced elsewhere, the next time they were honest that it was new. The prices for the additional services are average. You get a code for a car wash with a full service car wash, although annoyingly, it’s extra to use the vacuum. The car wash is a small touchless drive through.
I’m not displeased with Super Lube, per se, but I dislike being stuck in the car. In SuperLube’s favor, the employees are incredibly polite and pleasant.

Since moving to Wisconsin I don’t ‘got a guy’ and that means I’m chum in the water for thirsty car joints that will change your oil, fluids and what not. Honestly, this was my first oil change place since it’s a few blocks from my house and I’m back here again (after trying to find a new place and failing).
I’m back for a few reasons and the main one being the way I was put at ease right away. The gentlemen understood what this car means to me (my dearly departed Dad left it to me) and therefore really knew that I want to keep it in top top shape without spending on unnecessary maintenace. Second, this is the newest car I’ve ever owned so my awesome car knowledge applies to older models (lol). They explained in detail many of the things the car was doing and the preventive measures I could take. They were absolutely NOT pushy and I really appreciate it.
I’ll be back to get some more work done at Super Lube and I thank the gentlemen there, especially Troy and Justin, for the great full synthetic oil change and new fancy red filter!

I typically use a local dealership for my oil changes and routine maintenance. My wife and I purchased a Bucky Book and inside was a coupon for ½ a conventional oil change or up to $ 18.99 off a full service.
These guys will always try and upsell you, unless you already bought the top notch service like I did. I bought the full service synthetic for $ 69.99. I used the coupon to take an additional $ 18.99 off that.
The full service includes top off of all fluids, 5 quarts of oil, new filter and 20 point inspection. You also get the basic car wash ($ 6.00 value) included. The service is pretty speedy and the guys are friendly.
The reason I’m only giving this location two stars is the fact that they forgot to top off my windshield wiper fluid and the ridiculous markup on the air filter and the cabin air filter.
My air filter needed replacement and it was $ 31.99. I changed it myself and paid $ 10 for it at a local auto retailer.
My cabin air filter needed replacement and it was $ 39.99. I changed that myself and paid $ 15.50 for it at a local auto retailer.
Lets be realistic here. You’re already charging quite a bit for the oil. Why not offer to replace these filters for very little cost over the actual cost of the product? By doing this you can almost guarantee a customer will return.