I have used Swiss Colony for a couple of years now, until today. I was called by some rude guy in collections telling me that I was late on my payment. He tells me that my Feb. payment is late. Told him that Feb. isn’t over yet and that is pay the $ 327& close my account. He persisted on being a rude prick. So I went online, paid off the account, & sent an email to close my account. About an hour later I received a reply to my email. But wanting to keep my business but just saying«Thank you for contacting Customer Service. As requested, we have removed your name from our mailing list and closed your account. Please feel free to discard any future catalogs that could already be in the mail to you. We hope this information is helpful to you.» Not even wanting to retain my business! Guess I’m buying everyone Hickory Farms this year. It’s not like I even wanted their charge account, it was more of a matter of convenience. Their products weren’t even that great.
Erica G.
Évaluation du lieu : 1 Glenwood Springs, CO
NEVER, EVER order anything from Swiss Colony! I ordered items for Christmas on Nov 19th and STILL have not received them!!! Had to call customer service 6(yes count it), 6TIMESTODAY just to talk to someone who could help me. And… the hold time is ridiculosly long and it’s eating up all the time on my phone, AND everyone you talk to there is BEYOND stupid!!! AWFUL!!!