Taco Bell

This used to be my favorite taco bell in the Madison area. Polite staff, fairly quick service, food was seemingly always hot, fresh, and well put together compared to other locations. Having worked in the fast food/​restaurant industry myself at one point in time, I know how ridiculous, rude, and belittling people can be, sometimes for no good reason. I strive to be as kind, understanding, and polite as I can be but this situation is one I cannot just overlook (again). On two separate occasions we have ordered a chicken quesadilla and after getting no more than half way through eating it discover a VERY LONG hair in the middle. TWICE! There is next to NOTHING more disgusting and unsanitary than having to pull a long unidentified hair out of your mouth that was unknowingly consumed with your dinner! It’s so sickening I could puke, and both times the rest of our order was obviously thrown away. I did not complain the first time which was 3 or 4 months ago but we haven’t eaten there since until tonight and sure enough, hair in the food AGAIN. I called the manager «Jenna» who apologized and offered to remake it for us… NO THANK YOU! The only reason I called was to bring it to their attention because it’s so completely unacceptable. If it happened to us twice, surely it’s happened to someone else. GROSS! I will never eat there again… I’d advise checking your food before you eat it people!

Sunday afternoon Taco Bell craving…20 minutes later still waiting in the drive thru line. Come on…

Usually pretty good. However, I went there tonight because I had to work late and wanted to reward myself… but I was rewarded with two burritos that were wrapped like a child did it, and the tortilla shells used were HUGE. I was basically eating tortilla shells. My quesadilla’s cheese wasn’t melted, and i got hot instead of fire sauce. Yes, I did eat that much — i was binge eating.

This place has gone downhill. The staff is slow and the orders are rarely correct. They post hours til 4 am on weekends but are rarely open past 3. They say they open at 7 but I had to wait 15 minutes for them to turn the computers on. Just go further down east wash if you need a crappy taco fix. But if you get Tamara in the drive thru at night, you’re golden. That girl is awesome.

This place has really gone down hill. First I have to say that Tamara is awesome! Aside from that I work a late job so when I come to get food around 200 am they have been closed lately and they’re supposed to be open to 4 am on weekends?!
Also sometimes in the mornings their «computers aren’t working» I’m sitting in drive thru right now at 5 pm and it’s been over 10 mins waiting. The order taker did say they were behind bit only because we mentioned seeing 2 cars leave the line after ordering.
The previous issues we had where almost 98% of the time coming here… something would be wrong with our orders. YIKES people.

I am almost embarrassed to write a review about Taco Bell but this Taco Bell is always SOOO slow! I went today and the did not have chicken. I went a few months ago and the actual store was closed and drive thru was only open because they did not have enough staff.
I had to laugh because today, when we went through the drive thru, the guy told us we could start our order, so we did. After the first item, he said «hold on, I was doing something.» Well, yeah… that is kind of the nature of the job, right? I usually give people the benefit of the doubt but it was pretty bad.
I do have to say that the food generally looks neater than other TBs, if you do get the correct food or the food at all.

It’s a Taco Bell. Certainly you haven’t come here with Rick Bayless expectations, but it’s still a top tier fast food choice. The interior is great and clean, and the staff is generally friendly, but that’s about where the good vibes start falling.
Go between lunch and early dinner hours, and you’ll never have an issue. At least, I haven’t.
After 730pm, however, avoid it. Mistakes aplenty (two tacos had no meat!) from the drivethru, the waits get longer as the night goes on, and if you think you want to stop here around «fourth meal» time, prepare to be overwhelmed by how much they’ve run out of. It’s a little disheartening due to the proximity of our drill location, but we still forget the late night issue and get suckered in once a month.

Easily the best TB in Madison (though with State St and University/​Segoe closed, it’s not much of a competition). Everything is made very well, very fresh, and very fast. Great service. The location rocks too right between 30 and Milwaukee. No complaints and this one is much less sketchy than the one on Park.

After months of inadequate staff who constantly messed up our order and took forever, something changed, and this Taco Bell has returned to what it had been. Friendly staff, reliable service. And that tasty Taco Bell quality I’ve come to enjoy when I’m good and hammered or just not in the mood to cook or drive very far.

Speedy, friendly service, rarely messes up my order, even if it is complicated, which it usually is.
Late night staff get swamped regularly, but handle it well. Great vegetarian and vegan options.
(I feel I need to say that my five stars is versus other fast food restaurants, but for the money it definitely still holds its own.)