Good Service OK food Mashed Potatoes and Veggies were good, Ribs dry and and overcooked.
David H.
Évaluation du lieu : 1 Madison, WI
I had been here a few times and the food was decent. If you like noise this is the place for you! On my last visit I asked for Prime rib which I know is suppose to be on the rare side. My prime rib came out raw with it lucky to have been cooked more than 20 seconds in either side. Its was pretty much flesh from a cow with blood covering the entire thing. I told the server that this wasn’t even close to how prime rib should be. He took it back to the kitchen where about 10mins later he returned and the entire thing was extremely well done close to charcoal. Apparently whoever was in the kitchen was upset I sent it back and was being a smart a**. I didn’t even eat it, my entire table was done and they were all in shock… I couldn’t be bothered complaining. I won’t be back and Ill sure share this story with anyone thinking of going there.
Larry F.
Évaluation du lieu : 2 Ligonier, IN
Been going to Texas Roadhouse for many many years and always had a good experience, but this time not so good. My first time at this particular restaurant, I ate at the bar and the bartender was very robotic and not very friendly. I ordered a Caesar salad(they are the best) but when it arrived I had to do a double take, the salad was half the normal size! My steak was done to perfection and delicious as always. The bartender never followed through to ask if I was satisfied. She acted like she didn’t want to be here.
Daniel Y.
Évaluation du lieu : 5 Gurnee, IL
Great service, great food, leaving full! Awesome dinner for Fourth of July! Came here with the family and always enjoy eating here! Service was fast and proper, the food was fresh and was cooked to desired taste and always enjoy their dinner rolls! Would recommend getting the rib eye and the ribs! Very tasty!
Anna D.
Évaluation du lieu : 3 Madison, WI
I’m not sure what all the fuss is about? Had a gift certificate to use, waited for 45 minutes amongst the peanut scrapes. Finally get to our table about 5:30 to find out they are already out of prime rib. Huh?! The cuts of meat are not great quality. Not sure why I’m taking the time to write this, this place is always busy anyway!
Chelsea D.
Évaluation du lieu : 1 Waunakee, WI
Arrived 15 minutes before my date and was told I could not be seated until everyone in the party was present. My plan was to have a drink and preorder appetizers. I left. Moral of the story is don’t plan to meet anyone here unless you want to munch on peanuts in the entry way.
Danielle W.
Évaluation du lieu : 3 Madison, WI
Reasonably good food. What you’d expect. Competent service … but the place is really really loud!!!
J M.
Évaluation du lieu : 2 Hoboken, NJ
Bar type vibe, which isn’t surprising. I would not have chose to visit this place, my co worker wanted to go here. In any case the service was nice /friendly, which was to highlight of the meal. I ordered a sirloin, which was just not good. No flavor and not tender at all, it was also overcooked based on my request for rare. I did get a mashed potatoes side, which was the best part of the meal. Overall: service friendly/good. Food, mediocre at best. If I was solely judging on food this would be a 1.5 stars.
Jacob M.
Évaluation du lieu : 5 Madison, WI
This place is pretty much my go-to for BBQ ribs. Their ribs are always tender and flavorful; I’ve yet to be disappointed. The bread and butter can definitely fill you up if you don’t remind yourself that you ordered a full meal. My fiancée likes the chicken smothered in portobello mushroom sauce; the sauce can seem like a lot but it’s actually proportion to the amount of meat. She doesn’t usually order chicken at restaurants but this is always tender when she has it. For a while now, they’ve had a Unilocal deal when you check-in: free cactus blossom. Two of our servers weren’t aware of the deal, so make sure someone asks the manager.
K.T. P.
Évaluation du lieu : 4 Hustisford, WI
We came in to celebrate our grand daughters birthday. Or easier Kyle was very nice and did a great job as our easier. We were disappointed to discover that the wait staff in Texas Roadhouses no longer does line dances on cue. We do understand that this is not the resyaurants fault but we had told our 8 year old to expect the dancing. Aside from that our birthday celebration made a great memory. The service and food was good, service was very good as well.
Peng L.
Évaluation du lieu : 2 West Lafayette, IN
The steak was undercooked…
Jodi B.
Évaluation du lieu : 1 Madison, WI
I can’t believe I would ever put a one star on Unilocal,but I had no choice here. The food was fine(the combo app was a bit skimpy and nothing like the picture), but the service really lacked. By this, I am talking from someone who has worked in all areas of the food service industry. After ordering, my server came back to tell me the roasted chicken was sold out(understandable — those take a long time to make), so I ordered something different. My husband’s food came 10 minutes later; mine: 25 minutes AFTER his. Now, if I was the server, I would have communicated better with the kitchen regarding this; I would have tried to find a way to compensate us(free drink, app… etc). Basically-little to no empathy or attempt to reconcile this issue was(visably) made. Too bad.
Jennifer C.
Évaluation du lieu : 4 Milwaukee, WI
I love coming here because I’m a huge fan of their rolls & butter. I usually come here for ribs when I’m in the mood and I absolutely love it. They are made just the way I like it — falling off the bone. You so get 2 sides with it and it’s nice because there are a lot of sides to pick from. The service is always great and the servers and very personable. I will be back!
Cris D.
Évaluation du lieu : 2 Madison, WI
It tend not to write reviews on chain places because we all know what to expect. Mediocre service with hit or miss food. I am not saying the wait staff is bad, it is just corporations train them to get the most out of you, not get you the most. Texas Road house has decent sized portions at a reasonable price. We can’t argue with that. $ 19.99 for a 16oz sirloin and only an extra $ 6 for a side kick of ribs. Quality is OK. Obviously it won’t be like Rare or Tornado but it is not bad. But there is one reason why this review fell so short of just OK. The one reason that can take any amazing restaurant and throw it out the door. The service. It started off great and went down hill faster than a pickup without brakes. When we first arrived the server was friendly and polite. We told her we were in no rush, to space out our order because we wanted to relax and catch up, I can say that she succeeded at. First apps, then salad, then meal. During the meal is where she failed. Yes failed, no it is not too harsh. 4 minutes into getting our entrees she asked us if we were thinking about a desert. The waters had not been filled since our finishing our salad. Dirty appetizer plates finally got picked up when the entrees got dropped off. And once we were finally done and asked for boxes, she dropped the bill and let all our plates there. In fact non of our stuff for picked up until I saw the busses doing it as we were walking out the door. Maybe I am just picky. Maybe I expect to much from corporate services. Or maybe I just need to avoid eating on the east side of Madison. Whatever it is, my low expectations were lowered even more.
Lauren W.
Évaluation du lieu : 4 Saint Louis, MO
Loud place. Home country cookin. Good eats. Not super high quality but very good for comfort food. Fun. Not for those that dislike taxidermy on walls.
Ross R.
Évaluation du lieu : 4 Sun Prairie, WI
Really didn’t expect to like this joint. What REALLY impressed me about the Madison, WI location(we tried Wausau first), was that they did NO advertising. I mean zero, zip, no TV, no radio, no newsprint… wow…ballsy! But I noticed that from the time they opened, the parking lot was ALWAYS full! Finally went in there(3 times now) — the food is consistently very good, service was excellent, portions were generous. In Wausau they greeted us with a free bag of their own brand of peanuts– doesn’t seem like a big deal, but it won me over and I thought it was a clever way to keep es thinking about them! The prices seem a little high when you order, but once you see the portions, you feel foolish-the portions are VERY generous! I hope they will be around for many, many years! Can’t wait to go back-and I very rarely say that.
Kyara M.
Évaluation du lieu : 2 Madison, WI
I am not terribly superstitious but where I come from(I think this is a thing within the black culture) it is bad luck to throw peanuts shells on the floor so when I walked in and saw shells basically covering the entire floor, I immediately got erie. Minus that, services and food was decent. I had the steak skewers. Steak was tender as were the veggies. I am not a huge fan of their dinner rolls however. They were too sweet for me and the butter seemed to have cinnamon which I don’t like. TX Roadhouse is an «A-OK» place if you want a quick steak, but if I am comparing it with other steaks I’ve eaten, I definitely have experienced much better.
Don K.
Évaluation du lieu : 5 Jacksonville, FL
Stopped here with my wife for lunch. It wasn’t crowded too bad. Granted it was lunch time on Sunday. The service was very good. Our waiter, Josh, was very attentive. He was really on top of it. The Rib appetizer was real good. Falling off the bone tender. They had a good flavor too. I had the Rib eye steak & grilled shrimp. They were cooked to perfection. When they brought our steaks to us, she asked us if we needed any steak sauce. I told her if I needed A-1 or 57 sauce, then it wasn’t cooked right. Everything was excellent. Being that it is my birthday, they gave me the rib appetizer for free. Overall experience. … real good.
Jason H.
Évaluation du lieu : 5 Williamsport, PA
Now, I know that Texas Roadhouse ain’t what’s known as a local joint, but YEEEEEHAW, y’all, they serve powerful tasty vittles and don’t make ya pay through the nose for ‘em, neither. Me and The Wife have gone to this here dinin’ establishment several times, now, and each time we receive a heap o’ great cookin’. Sure ‘nough, there’s food aplenty before y’all’s seat is even ready: they got peanuts in barrels in the waitin’ area, and ya just throw the shells on the floor when yer done — this place don’t pretend to be somethin’ it ain’t! Then, when the fine young folk take ya to your seat, they slap down a basket o’ the grandest, most bully bread buns and cinnamon spread this side o’ the Mississippi. Now, me and The Wife call them there buns«crack buns» ’cause they are so darn addictin’, and, truth be told, we always have the server fetch us an extra basket or two. Pretty much every time I go to the Roadhouse, I get the same darned thing: a 10 oz. Ft. Worth Ribeye — medium rare — with a salad and sauteed onions on the side(I must admit, though, that I sure am partial to the steak fries, so I do switch ‘er up every once in a harvest moon). They cook up the steak right proper every time, and it is always better than any steak I’ve had elsewhere(even better, I swear, than them steaks I’ve had in them fancy restaurant establishments up in the big city o’ Madison). The flavor does hit the salt a little hard sometimes, but ask for some raw horseradish on the side, and you’ll go home even happier than a dog on the hunt. If yer lookin’ to go on a bender, or jus’ want to bend yer elbow, there’s a bar servin’ all manner o’ spirits: the fine folks takin’ yer order are happy to bring ya some soda, beer, wine, or liquor. And, if it’s yer birthday, the staff’ll shine a light in yer face, scream some words at ya, and make the whole restaurant yell a big ol’ YEEEHAWWW for ya.
Jae M.
Évaluation du lieu : 4 Madison, WI
My second time at a Texas Roadhouse and bf’s first time. We were craving BBQ and this is where we ended up. First things first, the server was great. She was fairly new but she was attentive and made sure we were okay. Atmosphere was great. Probably the busiest restaurant we’ve been to in Madison so far… and it was on a Wednesday night. A few birthday celebrants as well so it got louder from time to time. Yeeehaw!!! He ordered the full rack of ribs with butter added on the mashed potatoes and a side of vegetables. He said the meat was very tender and easily came off the bone. I thought the ribs at Lucille’s(BBQ restaurant in California) was better, but he disagreed and gave this one two thumbs up. Still tasty to me though. He loves mashed potatoes and adding the butter on this one tasted even better for him. Got a few bites and I agreed. I ordered the BBQ chicken and shrimp combo with caesar salad and steak fries. Caesar salad was good but a little too much dressing. Steak fries were plentiful and yummy! BBQ chicken wasn’t too out of this world but the shrimp was my favorite. Next time I’ll just order that on its own if I can. One of the places we’ve been where we left very satisfied and have nothing to complain about. No dessert this time around but we’ll definitely be coming back!