Supercuts

I have been coming here since I moved to Suffern.
Ask for Amanda, she is amazing (all of the staff is really). She has been cutting my hair for years, and more recently started on my children.
If she ever leaves I will be very upset.
Wait times can be long, I suggest the online check-​in to get an advance reservation!

This was my second visit to this Supercuts (Mahwah, New Jersey) and both experiences have been great! Upon entering, I was immediately greeted by Justine in an incredibly welcoming way. While I waited (not long), Justine was so pleasant with her customer and me. Rae washed, cut and dried my hair. I have been to many high end salons, so I can write with knowledge and confidence that I could not have asked for better customer service anywhere else. Rae checked the water temperature for the wash, the length for the cut, the heat for the blow dry, and numerous other parts of the experience to make sure I had the best experience possible. As she was working on my hair, she would greet guests warmly as they walked in and Justine would help them with terrific customer service. Rae and Justine should be rewarded for their stellar customer service. I was getting this done on my lunch break and they lightened my day and made this experience delightful.

Great haircut for the price. No wait, much better than old location by sorentos. Thanks Kristine!

The service is way too slow due to people getting their hair colored. Since when do people come to Supercuts for color? And if that is the case, have colorists on hand. Warning, do not come on a Saturday. The wait is way too long.

I’ve come here the past 4 hair cuts (so about 10 months total) Each time has been great for my simple trim an inch off the bottom. Yesterday was great, except for the after issues. I had her wash it, cut it and then just blow dry it a touch to get the moisture out.
As I went home and went about my day, the more it dried, the more it began to HURT. Then it started to itch, then burn. My husband looked at my scalp and saw that I was getting blisters everywhere, I guess having an allergic reaction to something they used.
I called today to complain and more importantly find out what was used on my hair so I could avoid it, and was told that she wasn’t sure what was used, and that she would try to find out and call me back. She did not call me back and this is not an acceptable answer in this situation.
She was apathetically apologetic and kept saying that «that never happens here» as if I was lying.
Will not be going back for this reason. I guess this is exactly why you do indeed need to go to a REAL salon.

Fast service and good prices for a simple men’s cut. I would recommend them.