Lake Howell Eye Associates

Dr. Charnell and staff were polite, welcoming and very thorough. I am extremely satisfied with my care and look forward to going back. Happy to have found LHEA!

This was the best eye appointment I’ve ever had. The staff was amazing. Sometimes you can go to an office and the front staff can be rude but they were not. They were extremely nice.
I saw Dr. Charnell and he has an amazing sense of humor. He was very thorough with me. He answered every question I had and he was patient. In the past I’ve dealt with not so patient Doctors but Dr. Charnell was the total opposite. When you ask him questions he explains in detail so you can understand. I like things broken down to me and he did that. He didn’t use all the big fancy words to try and confuse me.
At the end when it was time to choose my glasses my options were explained very well. The young lady who helped me broke everything down about my benefits. There was no confusion at all.
This was overall an amazing experience. They have a great selection of frames to choose from. The office is very clean and the staff couldn’t be any better.
Kudos!

Wonderful office and great staff! The staff was friendly and helpful and I didn’t have to wait too much time. I’ll definitely be coming back!

wonderful office and great staff! Dr. charnell was very through and has a great sense of humor! They have tons of frames from a range of price points! They worked hard to make sure I was able to use my insurance benefits to the fullest! I can’t wait until my super cool new glasses and sunglasses are done! I’ve already recommended them to about 5 people today alone! Highly recommend this office.!!

nice staff and doctor. no wait time and good selection of glasses at all price levels.

I’ll definitely return. The staff was friendly and helpful. I didn’t have to wait too much time and the doctor took the time to explain everything clearly. Thank you!

I really like coming here. The receptionist was so sweet. I had very little to no wait time which is always nice. Dr. Christopher Charnell is probably one of the most easy going and nicest doctors I’ve ever encountered. I felt comfortable with him. I’ll definitely be coming back.

The staff was very friendly and welcoming and the frame selection is huge. The office was nice and I was seen for my appointment immediately, zero waiting. I was also pleasantly surprised when they called me the next afternoon to say my glasses were ready for pick up! 5 stars!

Dr. Charnell was very easy going and helped my eye have a speedy recovery, no charge for follow ups and he is super patient! Definitely recommend them.

I had a very positive experience here. Dr. Charnell was very professional, thorough, and had a good sense of humor, and the staff were friendly and helpful. They have a large selection of frames and good turnaround time on orders. My frames were ready the same day! I’d definitely recommend this place.

We have the VSP eye plan and found out that the big box stores don’t qualify. Only private providers come under the VSP plan. That brought us to Lake Howell Eye. Outstanding service, quality people really interested in us as people first. Great exam by Dr. Pham. She covered everything and probably the most thorough exam I ever had. Glasses selection is smaller than the big box store but good enough for us. The fitting process was flawless and smooth, we got our glasses in a week. Since I have trifocals, that seems to be the standard. I highly recommend checking this practice out, they will get big and deservedly so. I know this practice will grow and they will have my business for a long time.
Norm R.