Salon Tip Top

I guess to go here all the time and I loved it, but the last couple times I’ve been there it hasn’t been the greatest visits. My nails are always falling off or starting to days later. I got mine done yesterday for prom and my pinky one is falling off already every time my friend goes hers break after a week. Why pay so much money for such crappy quality work. They work to quick and don’t pay attention to what they are doing. They do good with waxing but other than that they are not worth the money.

Very disappointed, on 04÷17÷16 Around noon time I went for manicure and it’s clearly the business hours post at the door close at 6pm. However, the girl came out with a plate of food in her hands and talking to me with her mouth full of food telling me that «we are close»; seriously they always said the cats play when the mousse is not around. I honestly would understand if you’re not able to accept any more customers it’s either you lock the door or put the close sign on. I wasn’t appreciate by the way that she handle the situation. If Jackie were around the approach would have been different. Please educate them on customer service…

So, I been going to a million places to get my eyelashes done in Boston. A horrible place in Cambridge [which I won’t name names], several places on Newbury street, and a bunch of random spots in the city and burbs.
Hands down this has been the best experience. The first time I went to this salon, I was not expecting much. However, Jackie (the eyelash guru), also the *owner* fixed the mess the salon in Cambridge did to my eyelashes.
Explained simple maintenance and gave me a great price for fixing that hot mess.
So naturally the first experience was awesome and I booked another appointment for 3 weeks. But the funniest thing happened. She did such great job that it took 4.5 weeks to need maintenance on my eyelashes. Mind you this is the middle of June 2015 and I’m very active so I was impressed and have become a regular customer ever since.
I don’t have wait long, it’s usually a 30 minute appointment and the prices are the best in town. Believe me I’ve done the research.
So go to this salon with ease that this place is worth traveling to malden.

Clean, nice décor, good massge chairs and great pedi! I get different people each time I come and all give a really good pedi. The guy, however last time was a little rough with the massage. I also wish they took off the callus a little more.
Everything else is great though!

Love this place! Went for the first time yesterday and was impressed with everyone. Very friendly, accommodating and the nail techs all smile at you– a rarity in most salons. Great price for outstanding nails! Would highly recommend.

I wish I could actually review this nail salon, unfortunately; I called a half hour before arriving and asked if they could fit me in. A half hour later when I arrived; I waited for 20 minutes with no end in sight. There are too many nail places out there to deal with that kind of poor service.

I was welcomed when I first arrived which is always nice. I read reviews and a friend referred me to Jackie who was very sweet and accommodating because I could not find the place and was 10 minutes late. She is very easy to talk to and explains everything before the process. She also makes sure you are comfortable and answers all of your questions too.
I wasn’t sure what to expect but I made sure to inform her I did not want lol g and fake looking lashes and she understood. The price was $ 35 which isn’t bad and it took around 30 minutes or so. The shop was clean and there were many people getting manis and pedis. The salon seemed to have good business.
Great location, walking distance from Malden station and hey also have a parking lot and a Dunkin donuts not too far. All in all I would return here for a lot of their services.

I have been going here since I was in 3^rd grade and I love it there. I been going with my mom but she’s been so busy she goes like every so often but I go often and I love it. They have done my nails from middle school, weddings and my prom and they have done amazing everytime. My eyebrows nails and feet are always beautiful and I love it there. However my last experiences have been eh the lady who did my eyebrows asked for a tip! I was about to tell her 3 dollar tip and then she asked so then I didn’t. This was not just once that was the second time she has asked before which is just so rude. That has been my only problem for 11 years now

First time after it was recommended by a friend. I loved it. I think my Tech’s name was Kelly.

I just found this place & started going here after having a really bad experience at another salon with eyelash extensions. I went to Jackie to have them removed who said she would not touch my eyelashes because she didn’t want to damage my real lashes. Thank god she waited a couple of days to take them off for me because none of my real lashes came off with the fake ones. I came back about a week later to have Jackie put on new extensions for me & she did an amazing job for a cheap price. I was also able to get a fill while I was waiting & I was happy with the way those came out as well. I love going to Jackie for eyelashes & I will definitely be back

Retracting my review because of a recent experience. The owner is very nice and so are the staff, but alas the friendliness isn’t enough for me to come back. The eyelash extensions aren’t actual individual extensions. They’re kind of like the ones you buy at stores and just glue onto your lashes. You can easily remove them with waterproof eye makeup remover.
I went in for an eyebrow wax. My eyebrows were a bit uneven because of a previous salon’s wax failure. I was growing them out. My left eyebrow needed to be grown out a little bit more. My right eyebrow was perfectly shaped with my arch. I specifically told the lady who was waxing me to just clean up the bottom parts off eyebrows and I will grow out the top parts so that my shape would be even on both sides. She nodded and said she understood. After waxing, she took a tweezer out and started plucking. I figured she was plucking some of the strands she couldn’t reach with the wax. At the end of her plucking, I noticed she waxed my bottom and plucked away the arch on my right eyebrow and made both of my eyebrows rounded like a rainbow shape. This makes me beyond angry because I specifically told her before the service to leave the top of my eyebrows alone.
On top of not complying, the bottom parts of my eyebrows didn’t even look clean at all. I had a lot of baby strands. Another lady saw what happened and clearly saw that I wasn’t happy, so she «fixed the previous girls mistake». My eyebrows were so thin at the end of this. I also asked for a lip wax. In the end she charged me and said she wouldn’t charge me for the girl’s mistake. But charged me for her to fix it. That makes no sense at all. You’re charging me to fix the girls mistake for messing up my eyebrows. Beyond ridiculous. I went home and also had to pluck at a few strands on my lip as well. Never again. So unhappy with the service.

DO NOT GO HERE FOR WAXING. went in for waxing yesterday and the lady literally burnt my face, They tried to hide it with a concealer there and I thought it was not that bad. However, when I came back home I realized it was a second degree burn. Not only can I not attend my office party this Sunday, My doctor says it might take a month before my face starts looking better. WORST EXPERIENCE OF MY LIFE. I SO WISH I COULD SUE THESE GUYS. I am never going back there and would advise others not to either.

Received one of the worst mani/​pedis I’ve ever gotten. I walked in with fingernails and walked out with the painted stubby nails of a child. The woman I saw acknowledged that she had cut and filed my nails down way too much, but it was obviously too late by then. Not only are they too short, they weren’t even either. So, for this I had to cough up $ 30 plus tip. Yes, I still tipped, but only because the girl felt bad. This was my first and last visit to this nail salon. I can’t wait for my nails to grow back out so I can do them properly myself.

Absolutely LOVE this place! All the employees are soo nice and they do an amazing job. The price is just right and they are super clean. They are personal and get to know you and it is an experience to go. If you go alone or with a group of friends it is fun! Sometimes they get a little busy but it is because they do such an amazing job. Definitely recommend this place to everyone :)

Tip Top Salon is a great place to go for a mani pedi.
I got a pedicure and a gel manicure for $ 50 which is standard pricing. The salon is nothing special but its big and spacious and clean. All of the techs seems super nice and friendly and they all seem to enjoy their job. I was told by a friend to see either Kelly or Tina. I got Kelly and will continue to go back to her. She’s super friendly and did a good job.

I used to go to Tip Top all the time at least twice a month for a good 10 years or so. I moved out of state and recently was in the area. I decided to revisit my old stomping grounds for a shellac manicure and a pedicure. Jackie has always been pleasant and even after not seeing me for about 2 years she (and a couple of the other techs) recognized me and even remembered my name. I felt like I was in cheers. I got Jackie’s son as my technician and this was the first time I had met him. He did a great job and chatted me up for the duration of my services. They really do a great job in here and they have upgraded the facilities quite a bit since my last visit.
My only suggestion is if you’re going to go, wear a sweater. It’s ALWAYS freezing in there. The drying stations are right next to the exit and as people come in and out your tootsies will be freezing.
FYI, they don’t accept AMEX.

HORRIBLE HORRIBLE HORRIBLE!!!
For some reason that is beyond me I decided to Google some nail salons in Malden just to see if I were to find a better one than the one i normally frequent (TINA’s nails = my usual = WAYYYY BETTER!!!). I came across these positive ratings and reviews for TIP TOP and am reallyyyy confused as to how you ladies think that this place is affordable???
I walked in and first noticed their hours and thought oh ok good they are open late.
Noticed how spacious they were and liked that as well.
Not super super clean but okay i guess.
Not alot of color varieties or choices either.
Then the price list… OH BOY…$ 10 for an eyebrow wax??? most places charge $ 5 or $ 7. and here was the kicker. $ 30 for a shellac manicure??? IT IS $ 25 EVERYWHEREEEEE else and i even said that to the girl.
the only decent/​good price that i paid attention to for a service i was getting was a PEDI at $ 22. not bad.
I decided last minute to just get a Pedi and do my eyebrows since a take-​off and shellac would have cost me alot.
A young gentleman did my feet and long story short. — WORST PEDICURE OF MY LIFE!!!
**he didnt do the normal usual steps that all other nail salons do. (no white cuticle lotion, he just used the water and wet my toes a little. no lotion or oil for the massage. he used the same beads they put in the hot water, mixed with some water). Worst part. HE CUT MY BIG TOE! and instead of putting that green anti-​septic stuff to help stop the bleeding and minimize infection, he just left it like that and a trail of blood dried up along the cuticle line. NOW I HAVE AN INFECTION!
**also while painting them he kept doing a messy job and had to wipe the sides with his fingers every 5 seconds. So he didnt even bother to use acetone to clean up my toes! so you can see polish streaks here and there.
i really hope that the tools he used on me were sterile. I did see their little autoclave machines, but then again you can never be sure if what was used on you has in fact been autoclaved.
again…WORST PEDICURE OF MY LIFE!!!
Eyebrows…long story short. WAYYY TOO THIN. for this i paid $ 10???
i really feel that i should not have had to pay for such terrible service, but this has never really happened to me before so i dont know what happens if you say you will not pay. so i just paid. NO TIP. walked out mad. and am now having the State Health Department check them out since my toe is now infected.
LADIES pleaseeee open your eyes this place is NOT at all affordable. and considering its Malden? come on, some of those prices i would expect to see at a salon in Saugus or Wakefield, but not Malden.
I really wish i never went by these past reviews and just stuck to my usual place. Guess you cant trust everything you read on Unilocal.
DO NOT GO HERE.

This place is clean and very spacious. I was getting the standard mani/​pedi combo. My only negative comment is that I kept feeling pressured into «upgrading» the services requested, by the nail technician working with me and another woman who arrived to work during my manicure. She put her hand up to show me her magnetic manicure. I felt like she was waiting for me to coo and say «Oh! I’d love to have that one to my nails today!» But, I had an engagement photo session to go to the next day and had already had my first choice of nail color vetoed by the tech because they didn’t have the color I wanted in a gel. I’m not necessarily the let’s-hop-on-the-new-trend-immediately type of gal. I saw what the 90s looked like, and I’d like to avoid jumping onto trend bandwagons that land me in fashion-​questionable photos for generations to gasp at in astonishment.
In addition, I made an appointment for this particular visit, but making an appointment really didn’t seem to matter. It was also refreshing to see a gentlemen there as well; apparently getting his first ever manicure and pedicure. It was quite comical when he nearly freaked out because he thought the cuticle oil his technician was putting on his nails was actual nail polish, but he couldn’t stop marveling at how good his hands and feet looked when all was said and done.

I found this place just ok. But on the other hand, you can’t beat the price. The day I went they weren’t packed busy, but everyone had a client and even though I had an appointment I had to wait 30 minutes. Obviously they didn’t want to give up a walk-in’s money. Got a mani-​pedi. Both just average. I didn’t like the shape they gave either of my nails (finger or toe). What’s so hard about ‘natural’ shape? I don’t want oval, and I don’t want square. Natural… as in follow the curve of my finger tip. Also I have ingrown nails that bother me if I don’t get pedis. I asked them to keep the corners round. Nope. Had to go home and file the pointy edges that jammed into my toes myself.
Bottom line, if you’re going out that night and need a fresh color, go for it. But I’ll stick to my regular places for routine care. Nothing amazing here.

Of all the places in Malden, this nail salon is the best. It’s affordable and clean. They do a great job. A mani-​pedi is only $ 30. Go to Jackie who has a great clientele. For the money I spend, it’s the best bang for the buck. I used to come here during lunch in my work day for a quick manicure and waxing.
I also got eyelash extensions for $ 35 and they last for 2 weeks and I got a lot of compliments.