Super Stop & Shop

The food here is good and a lot cheaper than Boston prices, but most of the people working here are extremely rude. It also could be a little more clean. A lot of parking and selection though.

If I could give this store no stars I would. It is the filthiest grocery store I have been in. The manager stands around laughing and blabbing with the help. The carts have food, kleenex and peoples trash in them. You have to clean out a cart if you want one. Why not have the people bringing in the carts take the trash out? I interrupted the manager’s fooling around with the help one day and asked if they could clean the filth off the black rug when you walk in the store. It’s a gross out before you even start shopping. He said it is not dirty I was just over there. OMG it was filthy. This store is hopeless. The Medford Wellington is 100 times cleaner and the help is way nicer.

This is a SEXUAL HARRASSMENT complaint towards an employee of the deli department, a tall young man wearing a hair net working the night shift around 9pm.
My younger sister, stepdad, and I went grocery shopping for dinner just now. As we came up to the counter to get some cheeses, my sister and I were standing on opposite sides of my stepdad. (FYI, my sister and I are 22 and 23 year old Asian girls and my stepdad is Caucasian.)
The young man said to our stepdad, «Oh, are you all together?» in regards to us. When my stepdad replied yes, the young man made suggestive winks while saying «Oh~!» He was implying that we were his girlfriends or whatever sick and perverted thing he had in mind. My stepdad said no, we were his daughters.
HOW IS THIS ACCEPTABLE BEHAVIOR??? The man just said «Oh» and didn’t even apologize about making an extremely inappropriate sexual remark. We were so upset as we left the deli department that my stepdad (who worked as a deli manager for Giant for many years back in Pennsylvania) requested to speak to the store manager about this sexual harrassment.
The «store manager» came out and as we explained to him what happened, all he did was say that he would speak with him right away and that he was sorry in the tiniest voice and most unconvincing manner. The offender should be fired immediately.
Joking or not (frankly I don’t care what the young man intended), THIS KIND OF REMARK/​BEHAVIOR IS NOT OKAY. Making suggestive and sexual remarks towards your customers is not okay.
Clearly this place is worse than hell and thinks that their customers who spend their hard earned money for groceries deserve this sort of treatment.
We are calling corporate about this issue first thing tomorrow morning.

Place is filthy! Junkies and known area prostitutes constantly hanging around making offers and begging for money.
It is dirty dirty in here. I’ve spoken to the manager 2x about the bathroom conditions. The back smells like rotted food.
The bulk of employees are not dressed clean or what I would consider appropriate… pants down to their knees, underwear hanging out, do rags in and handkerchiefs over unkept hair, filthy rotten fingernails and body older issues. Yup! This is who I want handling my food. I can only imagine the goings on in the back.

Chicken with five days to the «use by» date felt, smelled, and looked off. Bagged stir-​fry veggies were rotting in the bag two days after purchase. Produce was expensive! The place was crowded. But that one star is mostly for wasted money, because the food we bought was bad.

I have no problem with the overcrowding because this a obviously a busy town comes with the territory. However, there is a bright red haired lady who wears knee high boots and I think is a supervisor also who treats minorities, older folks, & special needs ppl like trash. I have personally witness it on several occasions. I normally only use the express lane cuz I only feed myself but that lady needs to go.

I usually try 2 write positive reviews but this location really grinds my gears. Shame on me for torturing myself and coming here but if you like ignorant 3^rd world rude inconsiderate Neanderthals and junkies you’re in for a TREAT! If you do decide to come here, make sure it’s before 8:30 am. That’s My best advice I can give you and you should have a pleasant shopping experience, after that you’re on your own! just telling it like is folks;). The solution is… Try the stop & shop in Medford, better clientele!

the worst store that I have ever been… customer service was rude and the manager was not helpful. Also they do not accept out of state id’s and even the green card. I will never go to the store again.

When I decided to move to Malden, I saw the Stop n Shop and thought «oh good, there’s a grocery store nearby.» This place is terrible, and now I often find myself shopping just about everywhere else just to avoid coming in.
I once called to see if they have something in stock. 8 oz jars.
The guy who answered was like «yeah we have jars.»
«are they 8 oz?» i clarified
«ounces? ounces?! I dont know, they’re in aisle 20. *click* «
When I go in, the first thing you’ll see is the produce section, which looks good exactly 1 random day a week. Every other day all the produce is bruised, the greens and herbs are wilted, it looks like no one told them how to store corn because that stuff was going moldy (it needs to be on ice). If you find something edible there, eat it right away, it most definitely will not last.
If you ask for help in person they just volley you from coworker to coworker.
Take home: Everything in that store — everything, including fruits, vegetables, the cakes in the bakery department, the boxes of crackers in the aisles — looks like it’s been dropped at least 3 times before sitting on the shelves before you.

Worst Stop and Shop EVER. In the history of grocery stores, this is by far the worst. They really really need to make a line for people who pay with checks or food stamps etc. It takes forever and it isn’t fair to people who pay with cash or credit cards. Like come on. The produce is horrible.
There is one good employee I have come across and he stocks the produce. Very, very nice man. Every cashier I have run into, acts as though they have the worst job in the entire world. Hey at least you have one, so put a smile on your face and say hello. Seriously, go elsewhere. Anywhere. Drive 30 minutes if you have to. Just stay away from here.

Extremely rude, unfriendly and stupid stuffs, but unfortunately we have no other option close by…

REALITY IS MOST GROCERY STORES YOU GO TO ARE BUSY AND WHEN YOU COMPLAIN ABOUT PRICES AND LONG LINES IN SAME REVIEW REALLY? Go to market basket it’s 10x worse you can barley walk As a part time employee it isn’t as bad as people are making it… To the comment that says I came at 11pm at night and there was stuff in your way in aisles… Well don’t shop so late an hour before closing WHEN WE ARE TRYING TO PREPARE FOR TE MORNING WORKERS/​customers come at a reasonable hour to shop! And the other comment about a seafood worker on break? Well at your job I’m sure you like to take breaks right? We are working 8 – 12 hours and dealing with those long lines and irate customers so a nice break to breathe for 15 mins is nice… We have so much to do so little time in order to make sure you satisfied and I myself break a sweat every night so I take a lot of offense to some of these reviews…

No stars! This is the worst grocery operation I’ve ever experienced. The clientele is a mixture of stupid people, rude people, and some locals who at least try to help.
The management of this store seems to think that reducing the lines with a customer service person and adding more self scanners will help the speed of the lines. They’re wrong. I just spent 25 minutes behind a retired housewife (yes, you read that correctly) insisting she scan her own items. But she couldn’t. She required the front end floater to assist with every. Single. Scan. And the MOD opted to not open any other lines or suggest that she use a traditional line.
I’ve been burned by this set up before, but this was the last straw. I’m not going back.

Malden Center isn’t exactly a center city location, I never understood why this place has a city feel to it. Grimey, grungy, dirty… all of those adjectives come to mind.
It’s huge and it was the first in the area to carry beer/​wine but that’s about all it ever had going for it. Luckily, within a 3 mile radius… I have THREE Stop & Shops to choose from and this is the one I only use when I’m fairly desperate for some ingredients and passing by. If you’re heading on 60 W, forget it… it’s virtually impossible to turn around and get to because none of the intersections allow you to turn left. I really only stop here if I’m going east and want to pick something up.
The prices are some of the highest in the area, especially on produce, although it is usually a decent selection. Maybe their rent is high given where they are. But again, this isn’t Manhattan and people have actual choices to shop somewhere else.
My absolute biggest beef is that it’s ALWAYS BUSY. Forget a Sunday afternoon here, the lines are incredibly long. Not that I do much shopping at that time but have had to a handful of times and can’t stand it. But go in on a random Tuesday night at 8:00 and you’re still looking at potentially long lines (with few registers open either, another issue I have here). I get that it’s right near a T stop but I could never understand, given the cleanliness and prices here… why most people do their shopping here.
Also, forget trying to take your cans/​bottles to the redemption center… they are occupied at all hours of the day by local panhandlers going through Maldenite’s trash and bringing them here for the coin. I’ve gotten in fights with people over machines and it’s just not worth it.
There are better locations VERY CLOSE BY, even from the same company. I can’t bring myself to recommend this spot to anyone.

Not enough employees plus they don’t really care about the customers they just want to work their shift and go home and the store is too over crowded and they took away the scan guns to do your shopping bad idea made shopping easier and that’s what it’s about right the customer?

If I could get back all the minutes and hours spent waiting in line at this Stop & Shop, I could have written a symphony, or learned another language. At least I could have watched more TV.
All this grocery store has going for it is convenience, by its proximity to the Malden Station and the parking garages, and lack of competition. It also has a decent wine and liquor selection, which unfortunately means that a healthy chunk of the personnel budget is devoted to «loss prevention specialists» and paying the Malden PD, who earn $ 33 an hour standing around and waiting to arrest shoplifters. So there is almost no one left to check out the customers. Usually one third or less of the aisles are open.
To make the wait more maddening, there are bizarre delays. You might think you’ve picked the best line, but you’ll find that the «express aisle» has someone in front of you with a cartful of groceries, and a cashier who could care less. Or someone who has to run back to find a substitute item, while everyone behind them stands and waits. I have not found any time of day when it isn’t awful. Right after work, late at night, early in the morning on the weekend… it’s always a ridiculous wait.
To make better use of the store’s scarce employees, every few months they will move EVERYTHING in the store around. Yep, this takes weeks and lots of personnel, and then no one can find anything. Go figure.
Have I mentioned how much I hate this store? I only wish I could give them negative stars.

Sometimes its a necessary evil, but avoid this place if you can. If you have kids, leave them at home — this trip isn’t going to be pretty. And you’re going to want to take 2 showers when you get home.
Its the type of place where you spend a lot of money, leave unsatisfied, and drive out of the parking lot with a giant new dent in your car, (no matter how far you park in that lot, a souped up 89 Honda with spinney hub cabs will find a way to hit it and drive off). Low class scum everywhere.
Now I can’t even remember if I was reviewing a grocery store or a strip club…

And I thought Everett’s Stop & Shop was bad. This place is CRAWLING with crack head scum bags. I’ve never seen so many loss prevention employees in a grocery store in my life. Besides the drugged out zombies walking around, there are also quite a lot of EBT & food stamp users who bacuse the lines to back up frequently, but they don’t seem to mind because they are all texting on their iphones… which makes me wonder why they need food stamps to begin with…
The ONLY saving grace to this place is they sell wine. Which you desperately need by the time you leave this place.
ALSO: I got sick of wasting hundreds of dollars a year buying overpriced food from Stop & Shop that goes bad in two days, so I’ve been keeping all my receipts and bringing any food back that spoils within 5 days. So far I’ve returned almost $ 20 worth of food in just 1 month. Every penny counts, since I’m not scamming the system to get food stamps.

I have seen: moldy fruit, opened packages on the shelves, garbage in the aisles, expired dairy and raw beef lying on the ginger in the produce section.
Next up: a portal to a hell dimension?

You know how sometimes everything in your life is just going great, and you need some aggravation just to balance it off? Take a trip to Stop and Shop in Malden.
This place absolutely sucks. Way over priced, a laughter compared to Market Basket.
I went there on a Sunday night, around 9:30. Everything else was closed, this was the only supermarket open. They were out of chicken, 2% milk, and bread. I grabbed a few items and went to pay. That’s when the fun begins. Out of about 10 self-​checkout registers, only one was open. Why??? Were the other 9 out of service? If so, WHYYYY??? And it was taken by a moron who was doing his weekly shopping and had a cart full of items. Only 2 other registers were open. Who was manning those registers? You guessed it, stoner high school kids, who just don’t give a f**k. And who could blame them really? You have to be stoned out of your mind to work for that incompetent management!