Shampooch

They do not know how to groom a cocker spaniel. The shaved my dog and said he was matted. He was not matted, he has hot spots and goes after them. I get him groomed every 4 – 5 weeks. My usual groomer had a fire and I decided to give Shampooch a try. Worst mistake. My poor dog looks absurd!

I went back, and was impressed again. We liked the haircut last time, but wished it wasn’t as shaved this time. They listened, and it came out great yet again. No complaints!

Great service, the staff is wonderful! Everyone is wonderful, warm and their work is great!

I think the staff is impeccable. Not only are they friendly, but super talented! I have been going there for years and couldn’t be happier! Also, the staff is easy on the eyes! There’s a guy there named Steve who is SO gorgeous!

they don’t even deserve a star. i brought my dog in today and soon as i gave him to the lady, he instantly tried to hold down his weight as in saying «no, i don’t want to go with her!» she literally had to drag my dog inside. when we picked him up we then find a choky. the choky they used on my dog was so tight that it left his poor neck with a red mark. what type of groomers treat peoples pets like this! now i understand why my dog doesn’t like this place. they obviously treated him badly. never taking him back again. who wastes money just so these inconsiderate assholes mistreat my dog. terrible.

My husband just came back with my cocker spaniel after I dropped her this morning for grooming and she came totally butchered! I am so upset. I specifically requested a Cocker Spaniel hair cut with no skirt and they shaved all of her hair. Last time I took her there they did gave the haircut I requested and I was pleased, but now I can’t believe my eyes. When I called to find out what the hell happened the receptionist told me that they did what was on her card, which is from the first time I took her there… they said oh well sorry… we did what the card said not what I specifically requested. All the receptionist said was «next time we will do it the way you requested not what the card says» Really? For the amount of money that you pay (which I don’t mind paying because I expect the best quality of service) I would have wish at least that they would have tried to make it better. They did not own for what they did to my dog and now I have to wait several months until the hair on my dog’s legs grow back long enough to look like a Cocker Spaniel… if I wanted such a horrible cut I would have done it myself for the amount of money that I pay for grooming services. There is no excuse for the damage done to my dog and they did not stepped up to try to make it better. I guess they feel that they have enough business in the area to care about screwing up once or twice. Very disappointing since I thought they were very professional. I would have expected that the owner would have personally spoken to me. I would not go back and I won’t recommend this place to anyone based on this experience. My dog is like a child to me and anyone who love their pets the way I do could understand how I am feeling right now. ****Please look at the pictures of my dog Cocoa****

Not only are they great groomers and really caring about the dogs they care for They know each personality, theyare lots of fun! Just to stop by and look at the window is great fun. They constantly change the window display and it always is great. Yesterday it was «WII — NER» DOGS and I had to look at it for a few minutes untill I realized the dogs were playing WII-​FI and there was even a TV with them on it (OK, you have to drive by & see what I mean!)…OK, back to the dogs, they do a great job with them, they know how to deal with each one personally. The shop is spotless and they have a great selection of treats, foods and Dog clothes (Yes I said that) plus fun gifts like the stuffed «Starbarks» mug that I kept for my self for a long time. My friends dog Romeo, who is the greatest dog I know always comes outl looking fantastic! & I think he agrees since he seems to walk with a special swagger! …
I’M COOL AND GOOD LOOKING AND I KNOW IT !!!
The other plus is they are right next to Sage Deli (another review) so you can drop off you dog and pick up your roast beef sandwich at the same time! Yes life can be good! and it’s these type of things that makes me still believe that! … Sincerely, Gene Casey

We bring our dog, Teddy (a soft coated wheaten terrier), regularly to Shampooch for grooming! He is happy when he gets there and is happy when he leaves! They do a wonderful job with grooming and we are always satisfied with Teddy’s new haircut! We routinely select the aromatherapy and dental options and they do a fantastic job! We’ve also tried up the pick up service which works out well for those who are unable to drop off their pets during their drop-​off hours. Shampooch is pricey, but, in our opinion, it is well worth it!