The Cast-Off

LOVE The Cast-​Off
Great stuff and it’s clean
Great prices and they always have special deals on different days
Great staff… such nice ladies who will comment on your purchases and give you compliments
It really doesn’t get any better than this!

I just had a pretty bad experience here. I went in today to donate a big box of stuff and wanted to see if they had crutches as I am currently in need. I hobbled back to where they are. They had a wall of them. I found a pair that would work and came back up front to pay. They came to $ 6.50 or something. Noticing now that there is a sign stating that there is a minimum of $ 10 on cards. Well, I have 3 dollars or a card. My husband asked if they would make an exception seeing as how I really need them. They said to find something else to make it over $ 10. I really didn’t need anything else, but I browsed for a minute. Being at the end of my budget for the month and not needing anything else horribly bad, we decided to just leave them there and going to the other thrift store in town, wishing I had now saved my donations for the other store. Went to second chance thrift store and found crutches for cheaper and had MUCH nicer service.
It’s time to update the way you do business. I know I don’t carry cash often and most people don’t. It is also illegal to have a minimum on debit cards. Credit cards are different. Not to mention you have been donated everything in the store. If you had adjusted the price to help out someone in need, I would have been happy to come back. I have never had great service at this store to begin with, but you can bet that I will be spending my money elsewhere.

Love the store.. .. I have bought lots of items there and have also donated items as well, HOWEVER the one associate was so incredibly rude to people in line speaking loudly «ok we are closed, get in line or get out » wow ! Think she needs a different approach ! ! ! Please urge her to seek help.

Good thrift store, can always find something I need and the prices are good. BUT, I have never been in this store when the staff (exception of one person) has been nice, they are gruff, sarcastic and rude. It ruins the experience of going in, so I have to just accept their bad behavior to shop there!

Pretty great thrift store. Friendly staff. Good place to get furniture and kitchen items if you have recently moved to town. Only complaint is staff sometimes not giving the advertised sales on certain items.

Was in town and had to get my thrift store fix in! Pretty nice place, everyone was very nice and helpful. Very organized too. Prices were reasonable too. Next time I come back to town I will definitely be stopping back by.