Ames was rude and disrespectful from the start. The men who picked my father up had no care for my grieving mother and kept rolling their eyes. Ames funeral home called my mother every single day from the day after he died to the day of the funeral. She told them exactly what she wanted and exactly how she wanted it done. Nothing was done how she said, NOTHING. My father didn’t even look like himself at all. Looking at him was like looking at a complete stranger. My father’s family has been using them for years but recently the father who did all the work has become too old and his son has taken over but we thought he would’ve been well trained from his father, our mistake. We found out that the reason my father’s face was completely altered was because they add things to the embalming because they DONOT refrigerate the bodies. They disrespected my father’s body in numerous ways for example my mother didn’t like how they did his hair because he never wore his hair like that so what did they do? They aggressively put their hand on his head and shook so his hair would look messy. Because of this horrendous experience the entire family will no longer have business with these people. They continued to over charge my mother for anything they thought they could get out of her. Today she gets a phone call demanding where their money is because insurance is taking their time. They don’t care about the grieving family. They don’t care about the loved deceased. All they care about is how cheap they can be and how much money they can take from out of your pocket. I’d rather my family bury me in our backyard then ever go here. If you truly love your deceased you wouldn’t take them here.
Terri C.
Évaluation du lieu : 5 Gainesville, VA
Ames Funeral Home handled my husbands funeral arrangements and did a wonderful job. The personal compassionate service that they provided made a very bad situation not so bad. Due to their diligence and attention to detail, the multi-state viewings, transportation of the remains, and funeral went smoothly. Thanks so for going above and beyond to help me bing Michael home with honor and respect.