Plato’s Closet

They only take trendy clothing… no more than 6 months old. Don’t bother bringing in anything classy unless it’s high end. Don’t expect much $ and you’ll be satisfied.
The prices are also excellent compared to local consignment shops and the products are better than most Thrift shops. Only bummer? Employees attitudes. I’ve been here 4 times and the only time anyone was nice to me, was when I spent over $ 100.

Clothes are all small and medium sizes. What is left is size 1 3 5 etc. will offer to buy your clothes which is nice. plus not enough cashiers so you wait
carts so your arms kill you.

I had been told to sell my clothes here. I put together a bag of Gap, J. Crew, Old Navy, Kenneth Cole, Coach, Puma, Nike, Adidas, American Eagle, Abercrombie, and Aeropostale. Out of all this stuff they only chose two of the Adidas items for a total of $ 4.90. I asked why not even the Coach purses. They informed me that they didn’t think they were real! I bought these items in the Coach store so I know they are real!

As a fashion major, and someone who works retail, I completely understand the dynamic of cost, mark up, and profit. With that said though, Platos told me they would sell the merchandise for approximately ¹⁄₃ of the original retail and then give me ¹⁄₃ of that and that sounded reasonable. I was perfectly fine with that. I brought in bags full of barely used and pretty new Guess, J. Crew, Banana Republic, and Bebe along with some Boutique brands. When I went back to pick up the money as well as the merchandise they didn’t want, I was appalled to see their itemized price list of what they had selected. A 100% silk Banana Republic dress that I purchased for $ 125 two years ago they wanted to buy from me for $ 4. I did not expect to make a fortune but I should have made more than $ 4 for that dress based on their supposed system. I also had a pair of really nice printed J. Crew shorts that I bought last summer for $ 90 that were from the J. Crew Designer Collection, they were going to give me $ 3 for those. Their computer system is clearly designed to give people absolutely nothing in return. A computer doesn’t go shopping, it doesn’t feel the quality of the merchandise it’s pricing, and it doesn’t know the different price points of specific brands. Even if they had just given me $ 5 for each of the 13 pieces they had selected I would have walked away with $ 65 and been satisfied even though it was still below what I should have gotten according to their rules. Instead they wanted to give me $ 47 for 13 pieces of name brand merchandise that individually each cost anywhere from $ 50 – 125. Instead I took it all back and will just donate it to charity. I have sold clothes to similar stores before and gotten a lot more in return; my issue is the fact that it is a generic computer pricing system and the sales associates must not be knowledgable about brands or quality. Thus, unless you are strapped for cash you’re wasting your time and would be better off giving your clothes to people that truly need them.

While I have not shopped here, I have sold clothing to Plato’s Closet of Manassas. I had a wonderful experience.
The employees were cheerful and informative and the store seemed bustling, clean, and organized. Even with, what appeared to be, a large bulk of clothing to appraise the staff was able to finish valuing my clothing in about 45 minutes.

Based on 4 Unilocal reviews, I chose this Plato’s closet to bring my items to for their review/​purchase. I brought them over 150 items; most of them on hangers. However, prior to going there, I called them to ask about their process. Then I showed up and they told me it would take about 3 hours (fair timeframe given all I had brought in) so I told Shannon that I would be back the next day. This is a 40 mile RT for me from Oakton but I thought it would be worthwhile since I brought so many beautiful things in to sell. Now, Shannon looks like she’s about 25 and I’m in my mid-50’s…the ONLY thing she told me as I was unloading my VERY FULL TRUCK was that they didn’t take ‘high-​end’ items nor suits for work… mostly casual. Perfect I said as that’s what I brought in. Most of my things were size ¹⁴⁄₁₆ and from INC., Kors, Lane Bryant, Nine West, Macys… all mix-​and-​match pieces and everything was cleaned and on hangers; not thrown in a bag (although I did bring some t-​shirts, scarves, handbags, lots of Munro American, Naturalizer shoes and all were in big garbage bags). Keeping my expectations low, I thought I might get a couple hundred dollars at the most — the rest I would donate. Imagine my disappointment when they only wanted THREE of my things and paid me $ 10.50! The girl that helped me when I went back said she didn’t go through my things; someone else did and that really they only take things that are for ‘teens.’ DO YOU THINK YOU COULD HAVE TOLD ME THAT WHEN I CALLED OR WHEN I WENT IN TO DROP MY STUFF OFF? I spent more money in gas for two trips there than I got for my 3 t-​shirts. This is what I consider poor training and lousy management. Thanks for wasting my time. If anyone reading this knows of a place where I can take very gently used clothes for people who might need them for a casual work environment, please respond to this review as I will gladly donate these items to a worthy cause.

So happy that I don’t have to drive to chantilly anymore, I have bought and sold at this location. The store is very well kept up and it has a great selection of merchandise. The only complaint I have is I wish the staff was more educated about what real designer bags look like and know the difference between the fakes. I would like to sell my designer bags but I never keep my receipts. Oh well

I brought in clothes and shoes purchased within the past year by brands such as Express, VS Pink, Papaya, Steve Madden, XOXO, Forever21, and Under Armour. I was told out of the two bags of these items they wanted NONE of them because they were out dated, worn, and not brands they wanted. Many of these items had been worn under 5x. While I was waiting for them to look through my items, I overheard two employees gawking at and making fun of a shirt I had brought in. When my name was written on the board and I approached the counter to be rudely told my items were inadequate, this employee shoved my belongings back into my bags as if they were trash. As I scoped out what filled the hangers, I noticed items from Walmart, Kmart, and Dress Barn which all appeared to be relatively worn. I find it difficult to believe that my items did not make the cut. I have sold numerous times to the Chantilly location and have not had this problem once. Needless to say, I won’t be returning to this unprofessional and rude location ever again.

Pretty awesome place overall. A step up from the salvation army, but still very cheap. My girlfriend is a hair stylist so shes always getting hair dye on clothing, and this is the place to go for replacements! Cheap, but still fits and looks great for her. The men’s section is still pretty small and I don’t always have great luck, but regardless its a fun experience to just look at the things that people have once worn and lost interest in.

I love this place, I go here whenever I need a outfit for something speical or just in general. I ALWAYS find something I love, I never leave empty handed. Brand name clothes for cheap! who can say no?! PLEASE go here if you shopping on a budget, you’ll fall in love just like I did. I don’t shop anywhere else!
NO I was not paid for this review, i’m honestly bored at work!

You have some cool clothes that teenagers and college students might like?!? Take them here! They accept most items as long as they’re in great condition. It’s awesome that you can make money off your old stuff and help less fortunate individuals find nice stuff for great prices.
It’s really easy to sell. Bring in all the stuff you don’t want (well, up to 6 trash bags full) and give it to the sales associates. They will review it and tell you when to come back. It’s usually an hour-​3 hours. But I’d always give them more time than they say because they never finish in time. They usually tell me an hour, which means an hour and 20 minutes.