Prince William Garage Door Inc

Absolutely incredible service, the owner Rick came out right at the scheduled time and diagnosed the problem and offered an opener that is 1,000 times better than my previous genie, at an amazing price, the next day Carlos came out to install it again right at the scheduled time, and was incredibly quick and efficient and did everything professionally and clean and set the new opener up and explained everything amazingly. I would definitely recommend PWGD to anyone looking for an amazing, professional, and courteous company!!!

These guys are tremendous. They responded to my emergency call (my car was stranded in a garage where the door wouldn’t budge) quickly with a professional, informative estimate and installed the new door the very next day, exactly when they said they would at the high quality they promised and the price they promised. What more could you ask for? Super people and a great company. I will recommend them to my neighbors without any reservations.

My garage door broke on a Friday afternoon. I called Prince William Garage Door, expecting (and okay with) an appointment for Monday or Tuesday. Tiffany, I believe, said they had appointments available on Tuesday but that I didn’t want to wait that long. She asked if she could call me right back after she checked around. A few minutes later she called and said someone was nearby and could come out right then. That alone was awesome. You never hear of that any more, y’know?
The gentleman who came out was friendly and incredibly fast. One of the springs on the door was broken, and he replaced both of them with a better model. He was finished inside an hour.
I would happily recommend these guys to anyone. Thanks!

My installation was scheduled for this morning. They said between 8 and 11am. William arrived at 8 and just finished at 11, so they had both numbers correct!
That guy was extremely professional, courteous and pleasant. I just had to buy him lunch.
Tiffany and Ricky were great to work with as well.
I’d use them again in a heartbeat.

I love this company! I just called them about a problem with my garage door not staying closed and the light out. I spoke to Tiffany and she asked me what was wrong. Instead of suggesting that I pay to have someone come out, she provided a couple of quick suggestions to fix the issues. Trust in a company is really important and she just earned mine. So, when I really need help or my neighbor does, I will suggest this company. By foregoing a service charge today by providing me free advice over the phone, they won my business and recommendation forever.

Quick and friendly service! Called on a Friday repaired on Saturday 2 hours earlier than scheduled. Very professional repair man he was fast and cleaned up after repair. Heather P.

Submitted an online request form. Took them days to get back to me. Finally scheduled a Sunday morning appointment. They didn’t show up – didn’t even give me the courtesy of a telephone call. They obviously don’t need my business … and they’re not going to get it!

I had scheduled an appointment with a competing local garage door co. only to discover lots of false reviews which numbered in the 500 range, all 5 star, only to be supported by a facebook page with no content. Immediately canceled that and called Prince William Garage Door after they checked out to be more honest from what I could gather online.
I gave them a ring around 8:30am and was greeted by an obvious morning person (I am not one :)) who was able to give me a price and a very clear description of what was to be done and included with that price. Scheduled an appointment for the next day and was given a window of 8a-​10a. Installer showed up at 8:10a and was a very personable guy. He knew what type of door I had by sight and had the spring I needed on the truck. It was installed within 30 minutes and works great. The best part was the price did not deviate from the quote. I can’t speak for garage door installation/​replacement, but I can certainly recommend them for repairs, will use them again.

I have called them at different times M-​F and never get a hold of someone. I ALWAYS get their voicemail. I have left a voicemail and 3 weeks later, still no word from them. Time to look elsewhere. I shouldn’t have to chase after a company like this.

Great pricing, wonderful to work with.