Regency Beauty Institute

Every time I come I have a wonderful experience. Instructor Alyssa is one of a kind. great with students and clients. Ebony was wonderful today love my new hair

I go here several times a year, and have for about the past 2 years. In all that time, I’ve only ever had 2 «bad» experiences. Both of the bad experiences were from the stylist not listening to the instructors, or my own, directions. Last night, I explicitly told the stylist that I wear my hair both up and down so my highlights need to be placed directly at my hairline. I left the salon with wet hair, as they were closing, and when I woke this morning with dry hair, I noticed I have a line 2″ back from my hairline when I pull my hair back. I also have a line on the back of my head at the crown, and at least 2 spots that are slightly orange. I heard the teacher tell the student to leave the red foils in while washing the blonde or I would have orange hair and, she did not listen at all, instead removing all foils and rinsing at the same time.
I understand that these are students and I take that into consideration when I look at the finished product, but when the instructor and the client are ignored, I think that is simply abhorrent. I also recommend that a lesson be given in how to talk to other students while you have a client in the chair… I don’t really want to hear about who is sleeping with who, or who is a «slut».
I’m going to call the school when they open to discuss this with an instructor, and as long as they handle it in an appropriate manner, I will continue to go here. Unfortunately, some students just cannot be taught manners and respect, but I don’t believe that necessarily reflects upon the school itself.
*Update: The school handled this so well! Not only did I speak with an instructor, but the regional manager also called me to ensure that I was satisfied with the outcome. I was very impressed with the level of customer care and follow up, and I look forward to going back for my next trip!

Dear Stacy, I’m talking about Regency Beauty Institute that’s located in 11 740 Sudley Manor Dr., Manassas, VA 20 109. Please check your last Monday schedule. The girl who handled me was named «Veronica», she’s very cute & decent girl, and though her dramatic performance, I had no issue with her, I just wanted to let the message go to the management that the girls still needs a lot of guidance & observation while she works, but the manager I talked about didn’t give a room for any discussion!, meantime, two of the seniors of the place admitted that my hair’ look was too bad !!!