Kalmia Design

Installed hardscape for new house, including walks, steps, walls and stone veneer on house.
Disappointing experience — within 3 years of installation, numerous stones on the walls are loose, a number of stones on the walkways were loose and a 10′ section of the house veneer fell off.
Jim agreed the problems were unacceptable and agreed to fix the the walks and the stone veneer on the house. Unfortunately, the stone veneer reinstallation was poor quality, with the stones wavy against the house and grout lines 2 to 3 times as wide as the rest of the original installation and the rest of the house. It is noticeable from at least 50 – 100 feet away. Jim will not fix the problem, b/​c he says he didn’t make enough money on the project to fix it once let alone twice.
What I did walk away with from the experience was a reminder to ‘live and learn’ and an inner acknowledgement that I should have heeded warnings and guarded myself more.