Macy’s

A very nice Macy’s inside the mall. A lot of very nice clothes.

Well, this is one heck of a Macy’s, I just wrote a review for JCPenney, and the experience as incredibly similar, therefore… Albeit Macy’s gets four stars because of ease of shopping experience. :)
They sell shirts, pants, undies, socks, sweaters, turtlenecks, cardigans, corduroy pants, tank tops. I just bought a polo and it was dead on a Tuesday night when I went in and the help wasn’t particularly helpful and couldn’t show me where they place the polos or answer if there was a clearance rack. Unlike JCPenney, this store had a full section dedicated to polos to my surprise, and of all different styles and prices, this was most pleasing to me as it mad my experience far better than I could’ve imagined. However, as I decided it was time to leave, I found an open checkout counter that you can never really tell if it is a checkout counter because they all say customer service and it always seems as though someone is always asking for a price check or returning something so no matter how busy it is, you always know you’re going to spend the same amount of time waiting to check out, almost a literal eternity. I know you know what I mean reader! ;)

This is a very nice store except for the carpet which is very dirty and needs to be replaced.
(Loses a star for the carpet.)

This Macy’s deviates from the norm just enough to be interesting to me. I was surprised to walk into a furniture department when entering from the outside. They actually had employees allowed to wear other than black! The men’s department was large and not high-​end. I saw quite a few good deals on clothes. The cosmetics department on the first floor was also large and not pretentious at all. I was only «pursued» by 1 spritzer which is about half a dozen fewer than the last Macy’s I visited. I wish the Macy’s in my local mall were more like this one.

So, you’d think pretty much all Macy’s are the same, right? M and I always did… it’s just a mall anchor store, lower end than Nordstrom, higher end than Dillards. I pretty much avoid Macy’s at all costs because the only one we have in NYC is the tourist-​ridden, rude, disorganized, understaffed, fire hazard of a location in Herald Square.
We were looking for suits for our groomsmen while visiting NH and saw a nice one on the Macy’s website. We found the one in the Mall of New Hampshire and went over the next day.
We headed straight for the men’s suits section and started digging around for our particular suit. In New York, it’s like Call of the Wild– every man for himself. But after pulling down some jackets that weren’t even close to what we were looking for, a nice gentleman came over and calmly asked if he could help us. Uhh, are we still in Macy’s?
We described the suit and he led us to the one remaining set left in the store. He knew exactly what it was and everything about it. We talked to him for awhile about how we wanted light gray suits and this was the only one we could find, and he explained that if we came back in a month we would have much better luck.
So now not only did this man greet us and show us exactly what we were looking for, but he was risking his commission on the sale to make sure we got exactly what we wanted. He also told us all the ways we could save money– by signing up for a Macy’s card when you buy, and shopping on certain weekends when cardholders get extra discounts. I already kind of knew that, but he seemed to really care about us getting the best prices on the suits.
When I spoke to someone else about how impressed we were, she knew exactly the salesman we were talking about and agreed that he was the best (and that she had actually gotten her groom’s suit from him)
Thanks to this Macy’s, I am no longer a mall snob. I will definitely be back to give that man (I wish I could remember his name!) our sales in the future.