Manchester Towing

The most unprofessional business I have ever dealt with. They towed my vehicle from an accident with confirmation repairs would begin within the next few days. Ten days later they had not even assessed the damage– citing they were very busy and had to take the cars in the order received. When I complained I could’ve taken the car ANYWHERE else, and was arranging rides etc they promised a loaner vehicle if my car wasn’t completed by day fourteen. Well day 14 came and it obviously wasn’t complete, yet when I pressed about a loaner vehicle, as promised, they said they didn’t have one available. The female was extraordinarily rude and got defensive when I Questioned the business’, and her personal, integrity. I decided to have my vehicle towed to another repair shop but when the shop called Manchester towing to make arrangements, Manchester had conveniently taken my car apart so it was unable to be transported to any other shop. They then proceeded to «punish» me by sitting on my repair, doing absolutely no work for the next eight days. I finally received my vehicle FORTY one days after the initial accident date. The blatant lies, lack of professionalism, and shoddy workmanship would earn this shop ZERO stars if it were an option.