Millennium Cleaning Solution LLC

Did not honor voucher I purchased on Living Social. Actually made appointment and then cancelled it. I had the identical experience as three other people who reviewed this company, which also is known as Diamond Shine Cleaning.
On their website they posted a lengthy excuse essentially blaming Living Social for over-​selling the vouchers. I notice once they became advertiser that my review, which had been rated, was removed. So, this one is plain and simple: Did not keep multiple promises and failed to show up to clean house and left me and others in a difficult situation due to accepting money for services that were never rendered. If they could not do the job, they should not have collected in advance and received full payment.

*******THIS WAS EMERALD CLEANING SOLUTION — BEWARE!!*********
I saw the great reviews so I called Alexa when we moved down to Manchester. I spoke with her on the phone at the end of August and scheduled a consultation with her for 9 am on Sept 2^nd. She told me over the phone that if we agreed on a quote she could come clean my home for me on Sept 4^th. I liked her prices and her so I tried to schedule for the 4^th. She told me she had overbooked and forgot to put me in so she needed to push me out. The earliest she could do then schedule me was for Sept 15^th at 9 am. I postponed all my furniture deliveries until the 16^th so I could have a clean house to move them into. I was the only one scheduled for this date and she told me she could do a full house cleaning including washing and waxing my floors. It is now after 10 am and she won’t answer any phone calls, emails and she is a NO SHOW!!! Very unprofessional. If there was an issue, she should have contacted me. Now I have furniture coming in and no waxed floors. Terrible.

I had a very similar experience to Christina B. She made promises she did not keep, overbooked herself, didn’t return phone calls, & was a huge waste of time. Avoid this one altogether. This woman does NOT know how to run a business!

only rating one star because zero stars is not possible. I also purchased a living social voucher for 2 hours of cleaning. I waited approx 12 days for a return call at which time i was told she was booked a month out, which was not a problem as I purchased it with the intent to have my new home cleaned prior to move in. I stated we had purchased a foreclosed home so it had been vacant for about a year as well as we had been doing some renovating. No where on the website, the living social voucher terms or our phone call or email was there stated any restrictions regarding construction debris. In fact her website lists move in — move out cleanings as a specialty. I later requested to add a 3^rd hour and Alexa said that was fine but she needed to move up the apt time a half hour to accommodate her other apts. On the day of my apt i showed up for the new earlier time, 8:30. Alexa did not arrive until exactly 9am with no calls or emails stating we were back to the original apt time. Upon arrival she scoffed at the construction dust and stated there was no possible way she could clean it in the 3 hours i had purchase and that she also doesn’t honor living social deals for this sort of mess but she would make the exception. She was extremely rude in stating that this was my fault I should have been clearer and that I shouldn’t have very high expectations for the cleaning because it was just too much. I said just clean whatever you can in the 3 hours I paid for concentrate on the kitchen. I left and returned at 11:50. Upon my return she was already packed up and ready to go and waiting. 9 – 11:50 does not equal 3 hours in my book. Alexa told me she was only able to get to the kitchen (which apparently did not include the pantry closets in the room) and no where else. She also made sure to let me know how much extra work my completely vacant kitchen was to clean and give me some tips on how to be a better customer for the next time I used her services. I found Alexa very rude and condescending. She made me feel like a terrible person for hiring a cleaning company to come clean a house that wasn’t already sparkling. She acted very put out that she actually had to clean. I also was not very impressed with her level of clean. I then had to spend several hours, re-​cleaning what she had already cleaned. Needless to say, I don’t recommend this company nor would I ever use them again.